After ordering the product, I was informed there may be a delay, so I waited for a while, then queried how long it might be, and as it involved international shipping, I was given an alternative that... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Our tumble dryer we purchased from an internet site a few years back died unepectedly, as a B&B we desperately needed a replacement. Rhys in the shop arranged this within the same day and subseque... Zobacz więcej
We made a visit to the shop and staff were both helpful and knowledgeable discussing the TVs on show. Once we made a purchase, communication was excellent and the TV was delivered on time and was pack... Zobacz więcej
Reakcja na opinię
Lovely quaint shop on Finkle Street and staff were both very polite to us when they served us, Rhys who put our sale through was a nice young man, he suggested some very reasonably priced headphones t... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Peter Tyson is a market leader in audio, visual and consumer electronics, supplying a huge range of products from popular brands, selling online and via our retail stores. We are a family owned independent business. Trading since 1966, we have established a loyal community of customers, backed by a 4.9-star Trustpilot rating; a testament to our dedication to customer satisfaction and high quality service. With technical expertise, passion for our products, trade in and save program, flexible financing and free next day delivery on most products, you're in capable hands when you choose Peter Tyson.
petertyson.co.uk
Napisane przez firmę
Dane kontaktowe
Lillyhall, Distington, CA14 4PA, Lillyhall, England, Zjednoczone Królestwo
- 01900 603917
4,4
Doskonała
67 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Quick, helpful service
After ordering the product, I was informed there may be a delay, so I waited for a while, then queried how long it might be, and as it involved international shipping, I was given an alternative that was in stock, which I happily accepted, and the product arrived a couple of days later. Friendly helpful service I have no hesitation in recommending.
8 maja 2026
Odpowiedź od Peter Tyson - Workington
We are so pleased to hear that our team was able to assist you efficiently with your order. We truly appreciate your understanding and positive feedback!
Never hope for warranty here.
Great website. They can fool you to believe that they are professionals until you have to deal with them about warranty. Someone called Louise told me to ask my family or friends to carry my faulty item to a collection point just because thay cannot arrange a proper home collection for the faulty item.
7 maja 2026
Opinia niezależna
Odpowiedź od Peter Tyson - Workington
Hi Adrian,
Sorry to hear about your recent experience.
I think there has been some confusion here as we do offer both, drop off and home collection, services for returns.
If you want to contact the team via service@petertyson.co.uk then we can certainly arrange a home collection for you.
Kind Regards
Paul
Customer Service Manager
Got for a friend he is over the moon he…
Got for a friend he is over the moon he said he wished he had got one before he is thinking of getting another one.
4 marca 2026
Odpowiedź od Peter Tyson - Workington
Thank you for taking the time to leave us five-star feedback, Dawn. We're glad your friend is delighted with their new product.
Good communication and delivery
Good communication and delivery. Thank you
17 marca 2026
Opinia niezależna
Odpowiedź od Peter Tyson - Workington
Thank you for taking the time to leave us five-star feedback!
Hi.i waited from 8/11 2025 to 14/2/26 for I receive my order!
Hi.i waited from 8/11 to 14/2
17 lutego 2026
Odpowiedź od Peter Tyson - Workington
Hi Heather,
Sorry to hear about your recent experience with making an order.
Having looked into this for you, I can only sincerely apologise for the delays with us receiving stock for you order. We were let down multiple times from the suppliers with expected delivery dates.
Kind Regards
Paul
Customer Service Manager
Excellent service and advice
I am a regular customer of Peter Tysons and this is due to always receiving excellent advise when required.
I always receive the best price available and delivery is always excellent too.
12 lutego 2026
Odpowiedź od Peter Tyson - Workington
Thank you so much for your loyal custom, Mark. We're delighted you had another great experience shopping with us. We hope you enjoy your new purchase.
Helpful, knowledgeable staff and excellent service
We made a visit to the shop and staff were both helpful and knowledgeable discussing the TVs on show. Once we made a purchase, communication was excellent and the TV was delivered on time and was packed properly and handled with the care you would expect. I would certainly buy from the store again, it would be our first choice.
3 lutego 2026
Odpowiedź od Peter Tyson - Workington
Thank you for taking the time to give us such great feedback, Linda. We're thrilled you had such a great experience that you plan to revisit us for future purchases. Enjoy your new TV!
What an excellent service all went…
What an excellent service all went extremely smooth with the transaction,would definitely recommend the company. Well done!
3 lutego 2026
Opinia niezależna
Odpowiedź od Peter Tyson - Workington
Thank you! We’re so pleased everything went smoothly and that you love your new setup. Enjoy, and thanks for choosing Peter Tyson!
Odpowiedź od Peter Tyson - Workington
Thank you for taking the time to leave five-star feedback and for choosing Peter Tyson!
What an amazing organization
What an amazing organization. Customer care beyond my expectations.
I bought a Dehumidifier(EcoAir DD1 Classic MK6 -Blue) from them on December 13th. First of all their delivery is fast, as they deliver it next working day. To begin with my good experiences with them, they accomodated my request to deliver on the specific day I wanted.
The dehumidifier worked well. After 2 weeks of using it, one day when I lifted it while the water tank was partially filled, the tank slipped out by accident and a part of it misaligned/broke. I have contacted Peter Tyson customer care by phone, I was asked to send pics of the damage.I was just expecting a replacement water tank (even if I have to pay for it, as it broke due to my mistake)They said that they do not have water tank spare part but if I want they can provide me a refund or an exchange. I said exchange. They delivered the new product the next day and collected the damaged product at the same time.
What an amazing company. A solid 10/10 service. Hats off to their service.
5 stycznia 2026
Opinia niezależna
Odpowiedź od Peter Tyson - Workington
Thank you for sharing such an amazing review! We’re thrilled your EcoAir Dehumidifier arrived quickly and that our team could accommodate your delivery request. We’re especially glad we could resolve the issue with your water tank so smoothly—it’s what great service is all about. Enjoy your dehumidifier, and thanks for choosing Peter Tyson!
New Television
My husband and I visited Peter Tyson store at Lillyhall on 03/01/26 as we had wanted a new TV for a while. The experience was great with no-one following you around and being able to browse in peace. When we had decided on a TV the sales staff were very polite and professional and the advice given to us was invaluable!! Our TV was delivered and installed today by their engineer Mark. He was brilliant so very polite, professional and very helpful, he even said he would take his shoes off as we had recently had a new carpet fitted. He explained everything thoroughly to us after setting the TV up and again his advice was brilliant. We would definitely recommend Peter Tyson to everyone and they should be very proud of their team. Many thanks to you all
3 stycznia 2026
Opinia niezależna
Odpowiedź od Peter Tyson - Workington
We're happy to hear that you had a great experience in our store and appreciated the helpful advice from our sales team. We're also glad the delivery and installation were excellent. It's great to know that our team's professionalism and helpfulness made such a positive impression. Thank you for recommending us!
Excellent service thank you
Most helpful and resolved my problem quickly and efficiently
19 grudnia 2025
Odpowiedź od Peter Tyson - Workington
We're happy to hear that we resolved your problem quickly and efficiently. Thank you for your positive feedback; we appreciate it.
Odpowiedź od Peter Tyson - Workington
We appreciate you taking the time to leave us feedback, and we are so happy that you received excellent service.
Premier League Service
Bought paid delivered working all within 24 hours. Now that's what I call a Premier League service.
1 grudnia 2025
Opinia niezależna
Odpowiedź od Peter Tyson - Workington
We're happy to hear that you received such prompt service, John! Thank you for your positive feedback; we appreciate you taking the time to share.
Excellent fast service.
31 października 2025
Odpowiedź od Peter Tyson - Workington
Thanks for choosing Peter Tyson and taking time to leave us 5-star feedback!
Odpowiedź od Peter Tyson - Workington
We appreciate your high rating! We are glad our service and delivery met your expectations. Your feedback means a lot to us.
Friendly, professional and no pressure service
I was in the need of a new Condenser Dryer and after visiting Peter Tyson centre at Lillyhall, Workington I found the sales experience great.
Peter Stroud was who attended to me and Peter was professional, friendly and offered great advise and recommendations. Peter was also not putting any pressure on for me to buy anything.
I purchased a new dryer on the day and was very happy with the sales experience. Delivery of the dryer went fine aswell and the driver was helpful too.
Throughly recommend buying from Peter Tyson’s
1 października 2025
Opinia niezależna
Odpowiedź od Peter Tyson - Workington
We're happy to hear that you found your sales experience great and that you are pleased with your new condenser dryer. We appreciate your positive feedback regarding the helpful advice and recommendations you received from Peter, as well as the smooth delivery. Thank you for recommending us!
service wae excellent
19 września 2025
Odpowiedź od Peter Tyson - Workington
Thank you for taking the time to leave us five-star feedback :)
Fantastic advice from Ben
Fantastic advice, Ben was invaluable. Delivery was excellent, will use again
5 września 2025
Odpowiedź od Peter Tyson - Workington
Thanks for the great review, Paul! Ben will be delighted to hear your kind words — he always aims to go the extra mile.
Thanks for choosing Peter Tyson!
Really good product
Really good product - stereo sound is amazing and it was delivered very quickly. Advice given in store was very helpful.
1 września 2025
Odpowiedź od Peter Tyson - Workington
Fantastic to hear you're happy with everything! Thank you for trusting Peter Tyson for your hi-fi needs.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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