PETER HAHN Recenzje 

591
Wynik TrustScore: 1.5 na 5

1,3

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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Bestelling is weken onderweg!Nog erger geld terug wordt niet oo gereageerd,telefonisch onbereikbaar ,alleen muziek!geen antwoord op mails. Pure oplichterij!!!!

Oceniono na 1 z 5

N'achetez JAMAIS chez PeterHahn, suite a une erreur faite par ma mere âgée qui a fait un paiement non dû a PeterHahn et après 2 mois d'echanges de mails, ils ont finalement promis de rembourser cett... Zobacz więcej

Oceniono na 1 z 5

I am also waiting for a refund, endless emails, phone calls, ‘your money will be refunded 3-5 days’, still not received my money, been waiting since early May. I am seriously wondering if this com... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Peter Hahn not refunding any customers .I’m owed £124 since 20th June. Told to request C75 from my bank. Are they going into liquidation? Don’t buy unless your certain you won’t be returning goods. P... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy


Dane kontaktowe

1,3

Bardzo słaba

Wynik TrustScore: 1.5 na 5

591 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

1,3

Wszystkie recenzje

(591)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 2

Napisz recenzję
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Oceniono na 5 z 5

Good experience all round

I was a bit concerned when I saw some of the reviews, but I’ve bought from Peter Hahn three times now and service has been really good. The item has arrived promptly and been of great quality.

20 stycznia 2022
Opinia niezależna
Oceniono na 5 z 5

I adore the things I purchase from…

I adore the things I purchase from Peter Hahn. Their customer service is outstanding. The Gardeur skirt I recently purchased is the exception. The fabric felt inexpensive the one time I wore it. And, my family all advised me n vet to wear it again. If became the joke of our Thanksgiving dinner.

21 grudnia 2021
Opinia niezależna
Oceniono na 1 z 5

Never never ever buy from this company

Never never ever buy from this company. I have asked them on many occasions to STOP sending me email after email advertising their products and they won’t stop !!!! I’m now having to start legal action to get them to stop. Totally inundated with these emails😩😩😩😩

8 grudnia 2021
Opinia niezależna
Oceniono na 5 z 5

Easy ordering, good delivery updates

My most recent purchase from Peter Hahn was a pair of trousers. The ordering process is easy to navigate and I appreciate the updates regarding delivery dates. The trousers fit well, and I’ve now had them shortened to suit me.
I have been very pleased with all my purchases from Peter Hahn.

29 listopada 2021
Opinia niezależna
Oceniono na 4 z 5

I am a customer for many years now and…

I am a customer for many years now and I always enjoy shopping at Peter Hahn UK. If sometimes, I needed a refund, Ph's Customer Service Team has always been responsive and professional. Normally you can expect to wait more than 8 days for any delivery in the UK....yes, indeed, delivery service needs to improve. Top clothing labels, expensive but worth purchasing.

12 października 2021
Opinia niezależna
Oceniono na 5 z 5

Smart pair of slippers

Although there was delay in receiving my slippers, they arrived just in time for the colder weather. Both sturdy and smart looking pair as well as comfortable and am pleased with them.

16 listopada 2021
Opinia niezależna
Oceniono na 5 z 5

Good clothes…

Expensive although there are often offers. Delivery is slow by modern standards but that doesn’t worry me. What I like best is the quality. I’ve bought a few really good items that I expect to wear a lot. Sustainable materials too so that’s good.

16 listopada 2021
Opinia niezależna
Oceniono na 5 z 5

Top service for me

Read all negative reviews but my friend has never had a problem so I just ordered my first dress. It came within 10 days and was wrapped beautifully and the dress is amazing. I called customer service to see when it would arrive and I found them to be really lovely. I think if you want the superior brands they offer and high quality goods you need to wait a little longer than usual but that’s ok. Great job Peter Hahn. Thanks 🙏

20 października 2021
Opinia niezależna
Oceniono na 1 z 5

Terrible customer service

Ordered 16th July supposed to be in stock Did not arrive as promised and when I called told would be delivered in 10 days so I asked to cancel but was told I could not as it had been dispatched (10 days in post?). Arrived after 7 days in different colour so I called as was told either I had ordered wrong or they had sent out the incorrect so I could send back for refund and re order but would have to pay again. The colour they sent isn’t shown on their website so I guess it wasn’t me who got it wrong. They really do not seem interested in customers so I won’t be ordering anything else from this company

28 lipca 2021
Opinia niezależna
Oceniono na 1 z 5

I placed an order for a pair of boots

I placed an order for a pair of boots. I received no confirmation email or order number. I emailed Peter Hahn and they asked me to confirm my billing address. Still no order number and I now see they have taken 2 payments from my credit card and not one. Extremely unhappy and will be asking for a refund or ordering charge back from credit card company. I'll never use this company again

17 lipca 2021
Opinia niezależna
Logo PETER HAHN

Odpowiedź od PETER HAHN

Thank you for your review. We are sorry to read of the double charge, please do email us at service@peterhahn.co.uk with your customer number and address and we will chase this further for you. If we have double charged you, we will issue a refund ourselves. We apologise for the inconvenience. Kind regards, your PETER HAHN team.

Oceniono na 1 z 5

Peter Hahn misleading customers!

Peter Hahn is deliberately misleading their customers, after 3 weeks waiting for my order, I was told after contacting them that my order had been processed, this means nothing.

Ordered 18/06/21
Processed 22/06/21 ????
Despatched 05/07/21 (17 days after my order!)

09/07/21, still not received into the UK, no information on the tracking yet!

I just want to be informed, not deliberately misled.

9 lipca 2021
Opinia niezależna
Logo PETER HAHN

Odpowiedź od PETER HAHN

Thank you for your review. Due to delays outside of our control and with Germany only just releasing their lockdowns, it was increasingly difficult to be able to send drivers to our warehouse doors to collect the items. To ensure customers received the stock they wanted, we had to pick, pack and charge for the products to secure them. Your order was picked up on the 05.07 and deliveries have now decreased to 12-14 working days. We sincerely apologise for the inconvenience caused to you on this occasion. Kind regards, your PETER HAHN team.

Oceniono na 1 z 5

I ordered items 3 weeks ago so I…

I ordered items 3 weeks ago so I suppose coming from Germany not too bad. What I think is wrong it says Peter Hahn Uk. For my item it said in stock . Another item not in stock. I assumed in stock meant in the Uk. The company should state very clearly that your item is not in Uk it is in Germany and will take minimum 4 weeks. They never bother to get in touch with an update either. Will never order again. I have cancelled my order but I’m sure I will be told it’s too late. We have such good service and products in the Uk I’m so angry I bothered to place my order with this company .

9 lipca 2021
Opinia niezależna
Logo PETER HAHN

Odpowiedź od PETER HAHN

Thank you for your review. We are currently experiencing delays outside of our control, and this has sadly increased our delivery time scale to 15-21 working days at present, stock permitting. We sincerely apologize for any inconveniences caused. Kind regards, your PETER HAHN team.

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