Personalised Gifts Engraved 

bought an engraved tankard in a gift box. The engraving is word perfect and the box is very nice.The tankard however is heavy and the engraving lovely but the tankard itself has two lines one down either side almost like a seam, these give it a very cheap look. Also there was no tracking information provided and the delivery took a wee while although it arrived in time for the occasion it was an anxious wait.

Overall I have been very happy with my products and service from Personalised Gifts Engraved.
There was a misunderstanding over what we wanted engraved on some of our gifts but the company were more than happy to rectify the mistake and have got the items out to me very quickly.
I would definitely use the company again.
My only recommendation would be to maybe update the website so that it asks for more specific details for the engraving so what is wanted is clearer and less easy to be interpreted wrongly.

Please don't order from here, I ordered a 70th birthday gift for my father 2 weeks before his birthday, it never arrived. The promise of delivery in 5 days is wrong, the promise of contact from them if not is false, you can never get through on the phone and they don't answer emails. Truly shocking, i seems like a one ma in his house outfit.
Currently trying to reclaim my money via my bank as they don't respond to my emails.

Very quick service and a lovely gift. I would definitely recommend this company to friends.

Ordered a Tankard for my friend's Passing out parade for the Army. Had it engraved with his Regimental coat of arms, and a personal message on the back. Quality of the tankard and the engraving was absolutely spot on.
Ordered using the express option and it arrived when they said it would. Certainly will be using them again!

I placed an order online for 6 engraved tankards. I emailed over the logo and text to be engraved. The full delivery arrived 5 days later as advertised, fully engraved, without a single problem, well pakaged and in individual boxes. Offered everything I could have asked for.

Very fine job in total,
Many Thanks,
Ray.

Brilliant service

Tanakrd ordered 27 August with a request that it be delivered no later than 7 September, well within the time frame for a 5 day despatch turn around.
Called 6 September and was advised gift had been despatched for delivery next day. It hadn't.
Followed with enquiry the following day advising Saturday 8 September was the deadline for receipt of gift as the recipient would returrning home to Australia after that. Advised that it would be put on delivery for saturday morning. It wasn't.
Merchandise tracker still showing gift as not having been despatched. Assurances were evidently hollow.

I ordered a number of engraved hip flasks as presents to guests at my wedding. I added the express service option at £17 as I had left it a little late. The guaranteed the order within 48 hours.

I then received an email the following day stating that they were out of stock and did I want an alternative product or a full refund. I opted for the refund, and stated such via email. There was then no further communication to confirm that a refund had been arranged, or to apologise for not being able to fulfill my order. I tried to call their office to find out what was happening, but I got a recorded message stating that the office was closed, despite calling during the day on a workday, well within their stated opening hours. I left an answerphone message asking for an update, but never received one.

So why am I annoyed?? I can accept that businesses like this probably don't carry a huge stock, and that they may run out of a particular item. However, given that I'd paid £17 for the express service, I would expect a call to discuss the matter. As it was, I didn't actually get the email until after 17:30 due to being at work, which meant it was too late to go to another supplier that day. Fortunately, another company was able to fill my order quickly and with brilliant contact throughout the process [Link] and I will buy from them again.

Oh and another thing, if you look around, you can find plenty of places that offer the standard engraving for free.
Whilst the hip flask itself was cheaper here, when you add in £4 for engraving, my overall order from [Link] was cheaper, including a really nice wooden presentation box!

The Engraving was a first class job
will recommend to family and friends
also the tankard came in a beautiful box then a bag to put the box in
i did not have to do any more just give my son in law his present
he has taken a photo of the tankard then emailed all his friends
they have all emailed him back wanting the web site
thank you for a great job and quick delivery

Arrived on time was an adoption gift this fit the bill as they were not babies made their mum cried so thank you because i chose the words

A little smaller than expected but other than that great and really well presented.

The hip flask arrived quickly and was well packaged. However the script engraving is so faint, it is difficult to see. Maybe a different style would have been better and not offer this one as it is weak.

we found the service very fast and efficient i made a mistake by picking the wrong label for what i wanted and got an email from them the next day and thay sorted it all out for saving me grace and my order arrive two days later thank all for your hard work i will be useing it again soon

I bought my husband a pewter mug and he loved it so much his brother took a liking to it so have now got him one for his birthday. It's a nice touch to put whatever you like on the engraving. I was so shocked that it got posted to me so quickly. The parcel was wrapped up very well. There is a tiny scratch under one of the words of the engraving but can't really see it. It's going to have many more scratches in years to come. My husband's mug has many scratches. Fantastic website. Thank you

I got exactly what i ordered,it was good value for money and arrived 2 days after i ordered it.We were very pleased.

I placed my order late on a Wednesday night. I needed a engraved tankard for a presentation on theSaturday. This site promised delivery within 48 hours by paying £10 extra for express delivery. I rang and checked on the Friday that I would be receiving tankard on the Saturday and was assured I would. It did not arrive.

I rang up on the on the Monday to enquire about its whereabouts.
I as told by that they woud have to check with the warehouse and thywold ring me back. After 4 hours and no phone call I again rang up and was told there had been a problem and it would be despatched that day. I was also told that a refund of the express delivery fee would be sorted immediately. It is now Sunday and I have still not received the refund.

Tankard turned up on the Wednesday, much too late for the presentation!!!!!!!

Ordered a lovely wedding memento, came within 4 days, the couple were chuffed to bits with their present as it was something truly unique to them!

The first cake knife was out of stock after I had placed the order so I then picked another one. I double checked it would be with us for two days before our wedding day to give us plenty of time and they replied to say it would be here. When it didn't arrive I emailed again to let them know and they never responded. The cake knife arrived after our wedding day. NOT happy!