Chris jumped straight on an urgent new business policy for me, offered perfect terms at a price that was acceptable for the client. I was about to tell the client I had nothing to offer them but Chris... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
As a business we have used PEN for a number of years and they look after us very well. We have a good relationship with our account manager and she always gets back to us, if she misses a call. The on... Zobacz więcej
Gabbie was most helpful with dealing with this case and was quick and efficient with her response. Made it very easy to communicate with and recommend people to deal with her if anything needs resolvi... Zobacz więcej
IF you need to complain to this company please go to Ainsley_MacPherson who is Pen's, Senior Risk Analyst - Complaints -Partner Assurance Operations I am sure he will be able to help you - Good lu... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Pen is one of the UK’s leading MGAs with a bold vision to become a £1.75bn GWP underwriting and distribution business.
Dane kontaktowe
Zjednoczone Królestwo
- www.penunderwriting.co.uk
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Customer focused firm
My experience with Pen Underwiting is that they are a professional firm who are genuinely looking to deliver good outcomes for their customers
Praveen Yasudev was very helpful…
Praveen Yasudev was very helpful throughout my dealings with Pen. He was efficient and very professional.
Gabbie couldn't have been more helpful
Gabbie couldn't have been more helpful in resolving a potentially tricky cancellation situation involving a transferred policy / multiple brokers. Quickly resolved without hassle to a satisfying conclusion for all parties.
Always a pleasure dealing with the team at Pen.
As a broker, it's always a pleasure dealing with the team at Pen. They make my job easier and are willing to do whatever they can to help.
Very quick turnaround on claims…
Very quick turnaround on claims handling. Helpful and knowledgeable staff who do what they say they'll do. Very good service altogether. 10/10
Shocking and horrible 3rd party agents
Shocking and horrible 3rd party agents. They are not the actual insurers however they get paid commissions. Avoid any home insurance from this company even if it’s free of charge.

Odpowiedź od Pen Underwriting
Great service, excellent turnaround time
Chris jumped straight on an urgent new business policy for me, offered perfect terms at a price that was acceptable for the client. I was about to tell the client I had nothing to offer them but Chris saved the day!
Always get quick and great service from…
Always get quick and great service from Pen. The team are brilliant. I must mention Gabbie Haigh-Kneeshaw, Laurence Moore and Dominic Miller who's helpfulness, professionalism and quick responses is greatly appreciated.
Amazing !
The Pen Team are always so helpful and efficient
They offer a wide range of products
Special Thanks to Gabbie & Georgina 😘
Quick response
Lapsing renewal for client
Gabbie was most helpful with dealing with this case and was quick and efficient with her response. Made it very easy to communicate with and recommend people to deal with her if anything needs resolving
Great Partnership
Consistently approachable and supportive, they collaborate with us rather than opposing us, focusing on finding solutions instead of creating barriers. It truly feels like a partnership between two businesses working together to achieve the best outcomes for our customers.
Fantastic First Class Service
Fantastic service, a genuinely caring company that goes above and beyond and takes pride going the extra mile. Fully recommended A +++++++
Proactive & Supportive
I find the underwriters at Pen very proactive and supportive in retaining existing business, but also to win new business. Always looking at ways to work together to achieve the best outcome for the client.
Great delivery of appetite training and helpful, friendly and knowledgeable U/W's and BDC's
Great delivery of appetite training sessions. Helpful, friendly and knowledgeable Underwriters and BDC's
As a broker the support has been great
As a broker the support has been great, very competatively priced, good cover for what our clients require in the property owner sector
Pen u/w are easy to deal with
Pen u/w are easy to deal with. Always able to speak with an underwriter by email or telephone and if no joy the BDM is happy to help and point you in the right direction. Competitive rates and helpful knowledgeable team. Helped me out on few cases
Worst insurance company
Incredibly poor company. Any substantial claim and they refuse to pay out citing whatever reason they can - in the case of the current claim they are literally lying to get out of paying out a genuine escape of water claim from a burst pipe, stating that it was due to failed silicon and then refusing to ensure the property in future stating it wasn't as described. Absolute useless company and strongly suggest you do not touch them with a barge pole

Odpowiedź od Pen Underwriting
Great Service
Pen are always very responsive, happy to help when reviewing premium/excesses/covers and are always there to support. I would recommend Pen Underwriting to any of my claims in respect of coverage and claims service.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







