Penny Recenzje 

110
Wynik TrustScore: 3.5 na 5

3,7

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Found Penny Freedom online and opened an account within minutes was in need of advancing invoices due to wages, in very short time my account manager Natalia went to every great lengths to achieve thi... Zobacz więcej

Oceniono na 5 z 5

We needed some short term funding and Nick Godward at Penny sorted it all out very quickly and very efficiently. The process is all automated and easy to follow. If you need Single Invoice/Spot Financ... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We have used Penny for over 2 years and put through over 150 transactions with them. They simply do what they say and turn invoices into cash within 24 hours. Their team are incredibly helpful and loo... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

They say penny freedom, but is from £ 50 upwards, freedom! I did signed up with them, but once I tried to add cheques of £ 50 for example they sayd that they wont help because of small amount, regard... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Alternatywne usługi finansowe

Napisane przez firmę

Penny is a cash advance facility that allows businesses to exchange their invoices for instant funds.


Dane kontaktowe

3,7

Średnia

Wynik TrustScore: 3.5 na 5

110 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 100% z negatywnych recenzji

Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,7

Wszystkie recenzje

(110)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 28

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Since the beginning I have had loads of…

Since the beginning I have had loads of amazing support even with customers being difficult at times nothing but professionalism from Lauren Pearce at Penny highly recommend

4 maja 2023
Opinia niezależna
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Oceniono na 5 z 5

Can not thank penny and especially…

Can not thank penny and especially Hollie enough for the help with my invoice finance, great communication and assistance from the start.

Kind Regards Simon
Foreman Steel Services

12 maja 2023
Opinia niezależna
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Odpowiedź od Penny

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Oceniono na 1 z 5

Honestly

Honestly, pretty disappointed.

I had high hopes for Penny as they came as a recommendation. But is heavily let down by poor communication, a lack of transparency and an unclear process.
The experience I had with them would not have been a negative should they have just communicated properly with me and actually told me what was going on. Reckless customer service.

5 maja 2023
Opinia niezależna
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Odpowiedź od Penny

We appreciate you taking time to review. We are aware during our relocation of offices that communication was not at our normal high standards and apologise for the experience you received at this time but we have also made adjustments and hires to ensure we are delivering at the levels we aim for in all circumstances moving forward

Oceniono na 5 z 5

Penny has been very helpful to our…

Penny has been very helpful to our business (Sky High Staffing Limited) in paying our invoices on time. Penny is a game changer.

Lauren Pearce is our dedicated account manager and she is very professional and helpful. Thank you Lauren for the support.

Lauren Spring our Strategic Business Manager set the ball running when we first came into contact with her. She helps us with the account setting up and resolves any queries we have without delay.

THANK YOU PENNY

25 kwietnia 2023
Opinia niezależna
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Oceniono na 5 z 5

Amazing service

I was dubious about penny but absoutley 10/10 customer service from start to finish, We were let down by a client and raised an invoice with our other client at 11am and paid 3:30 into my bank the same day! Outstanding work from Mia, looking forward to the continued relationship.

21 kwietnia 2023
Opinia niezależna
Oceniono na 5 z 5

Penny freedom are a great company to…

Penny freedom are a great company to use, we use them on a weekly basis and it helps us with cashflow, i would highly reccomend using penny to any small business, our account is looked after by Lauren and she is amazing, nothing is too much trouble and she is always available to answer any questions or help with any issues we have.

18 kwietnia 2023
Opinia niezależna
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Oceniono na 5 z 5

Fast service

Fast service, great company and so easy to Invoice, great friendly service from penny freedom. Great communication at all times especially from Lauren 😃

19 kwietnia 2023
Opinia niezależna
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Oceniono na 5 z 5

Working with Mia was a great experience…

Working with Mia was a great experience of Customer Service at it's best. Despite a difficult to contact client (because of holidays), Mia kept me upto date with the process. Will certainly use Penny again, if this is the standard of service I will receive each time.

14 kwietnia 2023
Opinia niezależna
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Oceniono na 5 z 5

I work with Lauren Pearce i must say…

I work with Lauren Pearce i must say service is fantastic. On days and weeks we have trouble with Payroll its takes less than 5 minutes for Lauren team to contact our clients and we get payment same day.
Thanks a lot Lauren for your .understanding goes a long way !
Lauren also good with chaser emails!

I must also say thank you to Kate Pierce over 2 years same great service !
God bless all

Thanks a lot

1 marca 2023
Opinia niezależna
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Oceniono na 5 z 5

Effortless

We were relatively new to the process and how it worked but following sign up, Mia made our experience effortless and smooth. Her expertise and guidance were greatly appreciated and we'll be sure to continue using this service in future!

30 marca 2023
Opinia niezależna
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Odpowiedź od Penny

Thank you for taking time to provide a review

Oceniono na 5 z 5

My experience with Hollie at penny…

My experience with Hollie at penny finance was incredible.
We are a small electrical company that’s moved from mainly domestic work to commercial.
The issue being domestic work pays instantly ware as commercial work can take upwards of 90 days. This severely inhibits our cash flow but with the help of Penny finance we have been able to move forward. Easy to set up and the fees are liveable with.
Again, Hollie thank you so much for holding our hands and making this possible for us.
Colin.

20 marca 2023
Opinia niezależna
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Oceniono na 1 z 5

attempted to charge me 10% on the…

attempted to charge me 10% on the invoice as a fee, couldn't get there insurance to play ball so declined to offer service. When I called to ask how they come to the conclusion of why some are charged 3% and others 10% (inc vat) they couldn't answer. They're insured against every pay out which creates ethicise questions to why they don't have a set fee for all.

I can see on other pages they have a lot of good reviews from sites that can be manipulated most good reviews are ones from individuals on new accounts with 1 review so wouldn't believe a word.

go to a bank who will take slightly longer but at least you know they have the money and won't rip you off.

1 lutego 2023
Opinia niezależna
Oceniono na 1 z 5

Bad experience

Honestly, pretty disappointed.

I had high hopes for Penny as they came as a recommendation. Their service seems good, but is heavily let down by poor communication, a lack of transparency and an unclear process.

Ultimately, the experience I had with them would not have been a negative should they have just communicated properly with me and actually told me what was going on with my withdrawal request.

It's important to have good communication with a service used as a temporary cash flow strategy.

14 września 2022
Opinia niezależna
Oceniono na 1 z 5

I will share my experience with this…

I will share my experience with this company which i can guarantee is legit and not fake. Firstly, the company does not have even a FAQ page explain what they are doing and how they can help you. You have to find out yourself during this experience you will face a customer support being rude to you like they do a favour to you while they get a fee for their service. As a web development company owner, i will suggest to this financial service to improve their website by adding information on what they offer, and how their system work and apart from that when someone is trying to adapt his business to reach more customers to your model, being rude and not helpful is not the solution. If you like bad customer support, chat with them...

16 września 2021
Opinia niezależna

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