Pennyfarthing Homes Recenzje 

172
•
Wynik TrustScore: 4.5 na 5

4,4

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

10/10 service from Pennyfarthing Homes. They are always incredibly attentive, helpful and easy to deal with. They make the whole process so much easier through clear communication, quick responses... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Pennyfarthing Homes are a fantastic company to work with, and we feel incredibly fortunate to have their continued support as Sponsors of one of the Main Rings at the New Forest & Hampshire Cou... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Why isn’t there a zero stars option, or even negative stars…which would be wholly appropriate for this utterly morally bankrupt firm of charlatans. They’ll tell you anything you want hear to get your... Zobacz więcej

Oceniono na 5 z 5

We are absolutely thrilled with our first home! We were lucky to be selected for one of the first five homes at Whitsbury Green, and the whole process has been smooth sailing from start to finish. Ric... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Budownictwo mieszkalne

Napisane przez firmę

Founded in 1977, we have over 40 years of house building experience behind us. We strive to build high quality homes across Hampshire, Dorset & Wiltshire whilst providing an outstanding level of customer care.


Dane kontaktowe

4,4

Doskonała

Wynik TrustScore: 4.5 na 5

172 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 25% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,4

Wszystkie recenzje

(172)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 28

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

We are so pleased with the quality of…

We are so pleased with the quality of our new home on the inside and out. The development looks great and a lot of thought has gone into the design of each plot.

The sales team were fantastic from start to finish. Jackie, Judith, and Sina were all lovely to talk to and helped make the daunting process of buying a new build easier.

The after care was just as good. Malcolm, Rafal and their team looked after us and made sure that any snags we had, which wasn't many and is typical of a new build, were resolved.

Even the builders are a friendly bunch and park their vehicles considerately.

I'm trying to convince my friends and family to move into the new phase they're building!!

Fantastic job Pennyfarthing Homes! They have proven to me that there are good new build developers out there despite all the bad press caused by others.

8 lutego 2023
Opinia niezależna
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Odpowiedź od Pennyfarthing Homes

Thank you so much for your 5 star review! We are so pleased to hear that you had a great experience with Pennyfarthing Homes.

Oceniono na 5 z 5

Outstanding customer care…

The thing that sets Pennyfarthing apart from other house builders is their customer care service. Our house has had its fair share of issues, but all have been resolved quickly and to a high standard - Matt from the Customer Care Team is especially worthy of praise, he’s been nothing short of outstanding throughout. Matt is always a friendly face, he finds solutions to issues promptly and the quality of his work is exceptional.
We would definitely recommend Pennyfarthing Homes

4 lutego 2023
Opinia niezależna
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Odpowiedź od Pennyfarthing Homes

Thank you so much for your 5 star review! We are so pleased to hear that you had a great experience with Pennyfarthing Homes.

Oceniono na 5 z 5

Love my new home

Love my new home. Was a bit of a delay moving in but was kept informed of progress. Sales team were lovely. There were some snags, many of which could easily have been avoided with a bit more care and attention. Having said that Malcolm and the customer care team have sorted out any problems.

2 lutego 2023
Opinia niezależna
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Odpowiedź od Pennyfarthing Homes

Thank you so much for your 5 star review! We are so pleased to hear that you had a great experience with Pennyfarthing Homes.

Oceniono na 5 z 5

Pennyfarthing Fantastic service as ever.

Fantastic service as ever.We trust them implicitly.Everything done to high standards.We felt that Pennyfarthing wanted what was best for us the customer.We are very pleased that we chose them to buy a new flat.The staff are very efficient and helpful.They were very supportive and have given proper guidance in each and every step.A totally professional team who deliver a top class service. Customer Care guys Malcolm and Rafal did great job to complete our snags on time.

1 lutego 2023
Opinia niezależna
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Odpowiedź od Pennyfarthing Homes

Thank you so much for your 5 star review! We are so pleased to hear that you had a great experience with Pennyfarthing Homes.

Oceniono na 5 z 5

I have excellent experiences with…

I have excellent experiences with Pennyfarthing Homes especially Jackie of Sales and Malcolm of Customer Care do pay great attention and conscious of my needs. I am happy with my new homes at Potters Wood.

Thanks,

Derek

5 grudnia 2022
Opinia niezależna
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Odpowiedź od Pennyfarthing Homes

Thank you so much for your 5 star review! We are so pleased to hear that you had a great experience with Pennyfarthing Homes.

Oceniono na 5 z 5

Our experience of buying a new home…

Our experience of buying a new home from Pennyfarthing homes has been outstanding. Jackie and the Sales office team have been incredibly friendly, polite and professional throughout, Nothing ever too much trouble. Always kept us up to date, contact made every 2 weeks. Thank you for making the journey smooth and stress free. Sue and Sean.

31 stycznia 2023
Opinia niezależna
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Odpowiedź od Pennyfarthing Homes

Thank you so much for your 5 star review! We are so pleased to hear that you had a great experience with Pennyfarthing Homes.

Oceniono na 5 z 5

All the sales team were extremely…

All the sales team were extremely polite and helpful during the whole process. Dealt with Jackie the most and she was always attentive to any needs and willing to helpful the whole time!

Thank you so much,
Matt

30 stycznia 2023
Opinia niezależna
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Odpowiedź od Pennyfarthing Homes

Thank you so much for your 5 star review! We are so pleased to hear that you had a great experience with Pennyfarthing Homes.

Oceniono na 5 z 5

I have to say Malcolm is a very…

I have to say Malcolm is a very friendly and kind man. He’s always happy to help even says good morning when he sees you and makes sure everything is ok and that we are happy with everything.

Thanks Malcolm great job 😃

25 stycznia 2023
Opinia niezależna
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Odpowiedź od Pennyfarthing Homes

Thank you so much for your five-star review! We are so pleased to hear that you had a great experience with Pennyfarthing Homes.

Oceniono na 5 z 5

Great experience.

I am happy with the experience I have received from Pennyfarthing homes. The communication from the sales office has been excellent and I am particularly happy with the overall finish of the property. Also the aftercare from Malcolm and Raf has been good. All initial snags have been attended to and completed to my satisfaction.
I look forward to the infrastructure of the development to be completed.

17 stycznia 2023
Opinia niezależna
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Odpowiedź od Pennyfarthing Homes

Thank you so much for your five-star review! We are so pleased to hear that you had a great experience with Pennyfarthing Homes.

Oceniono na 5 z 5

We are very delighted with our new…

We are very delighted with our new home. Melcombe and the team were excellent on moving in day and that support and service.Reassurance has not faltered since.Malcom and Rafal are always available with advice and a cheery smile.

25 listopada 2022
Opinia niezależna
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Odpowiedź od Pennyfarthing Homes

Thank you so much for your 5 star review! We are so pleased to hear that you had a great experience with Pennyfarthing Homes.

Oceniono na 5 z 5

My Experience

Malcolm and Jackie were very accommodating and helpful throughout the whole experience. Made the move and purchase hassle free. They are great custodians of Pennyfarthing and a value asset to the company.

14 stycznia 2023
Opinia niezależna
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Odpowiedź od Pennyfarthing Homes

Thank you so much for your 5 star review! We are so pleased to hear that you had a great experience with Pennyfarthing Homes.

Oceniono na 5 z 5

A wonderful team of people!!

We’ve been “officially” moved in for just over a week now and have been absolutely loving our new home!! Couldn’t be happier! As first time buyers the whole process has been scary and stressful but the reassurance and help we’ve received from the sales team in Verwood has been brilliant and they continue to do an amazing job of looking after us even after completion. A huge thank you to them for making us at ease and supporting us every step of the way. An absolutely wonderful team.

10 stycznia 2023
Opinia niezależna
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Odpowiedź od Pennyfarthing Homes

Thank you so much for your 5 star review! We are so pleased to hear that you had a great experience with Pennyfarthing Homes.

Oceniono na 5 z 5

Recently just completed and moved in to our new Home..

We’ve recently just completed and moved in to our first home (2 bedroom apartment, on the first floor). I would like to say a special thank you to Jackie, Sina and Malcom who have all shown lots of support as well as making us at ease during the process.

The level of genuine care and professionalism shown has surpassed expectations. Thank you so much team.

I would highly recommend the developer for a new build property. The final finishes and attention to detail have been excellent. If you are a first time buyer looking to get on the property ladder in a lovely new Home you won’t be disappointed.

20 grudnia 2022
Opinia niezależna
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Odpowiedź od Pennyfarthing Homes

Thank you so much for your 5 star review! We are so pleased to hear that you had a great experience with Pennyfarthing Homes.

Oceniono na 5 z 5

New Home & Couldn’t be happier!!

We’ve recently just competed on our first home, I would just like to say Jackie and her team are absolutely fantastic, the level of professionalism throughout has been absolutely perfect. The whole team couldn’t do enough for us throughout the process.

We’ve bought a 2 bedroom apartment that’s on the 1st floor.

I can genuinely highly recommend the developer for a new build home. I’ve never been so happy, I absolutely love everything about it, and it’s a lot bigger then I expected I can assure you, you would not be disappointed buying a property with Pennyfarthing homes.

20 grudnia 2022
Opinia niezależna
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Odpowiedź od Pennyfarthing Homes

Thank you so much for your 5 star review! We are so pleased to hear that you had a great experience with Pennyfarthing Homes.

Oceniono na 5 z 5

Great Experience😊

The customer care at potters wood has been great! - especially Malcolm and Raf. With any new build you are bound to get some snags but it has been comforting knowing that they have been dealt with straight away!

My experience with the Penny Farthing Sales team at Potters Wood has also been very good. The team (Jackie and Judith in particular) have been very friendly and have kept me updated regularly.
Many Thanks all😊

15 grudnia 2022
Opinia niezależna
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Odpowiedź od Pennyfarthing Homes

Thank you so much for your 5 star review! We are so pleased to hear that you had a great experience with Pennyfarthing Homes.

Oceniono na 5 z 5

Matt and Chris from Customer Care have…

Matt and Chris from Customer Care have done a great job. We're polite and and on time every day. A pleasure to have in the flat working

13 grudnia 2022
Opinia niezależna
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Odpowiedź od Pennyfarthing Homes

Thank you so much for your 5 star review! We are so pleased to hear that you had a great experience with Pennyfarthing Homes.

Oceniono na 5 z 5

Thank you to Malcolm from Customer Care

Can not fault the customer care at potters wood, especially Malcolm. We all experience teething problems but its the level of care, attitudes and knowing you have a friendly approachable face to turn to if you need it, knowing things will be resolved efficiently that makes a difference. Thank you 😊

30 września 2022
Opinia niezależna
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Odpowiedź od Pennyfarthing Homes

Thank you so much for your 5 star review! We are so pleased to hear that you had a great experience with Pennyfarthing Homes.

Oceniono na 5 z 5

Have been dealing with the after care…

Have been dealing with the after care service part of Pennyfarthing and they have been brilliant. Matt has been superb, nothing is too much trouble and everything is fixed quickly and to the highest standard. Very professional and friendly.

9 grudnia 2022
Opinia niezależna
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Odpowiedź od Pennyfarthing Homes

Thank you so much for your 5 star review! We are so pleased to hear that you had a great experience with Pennyfarthing Homes.

Oceniono na 5 z 5

Really good and efficient- help with…

Really good and efficient- help with any issues big or small.
Malcom and rafal seem to want to make sure everyone is happy with the service and take a lot of pride in their work we called up with a slight issue and someone was here within an hour and the problem was solved :)

5 grudnia 2022
Opinia niezależna
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Odpowiedź od Pennyfarthing Homes

Thank you so much for your 5 star review! We are so pleased to hear that you had a great experience with Pennyfarthing Homes.

Oceniono na 5 z 5

Matt Hayworth from the customer care…

Matt Hayworth from the customer care team is an absolute credit to the Penny Farthing team. No job has ever been too much for him, and he’s always gone above and beyond with every job he’s done for us. He is not only a really friendly guy but extremely professional and knowledgeable at his job, he literally has the answer to everything, no job is too much and he does everything with a smile! It is very clear how good he is at his job and he deserves all the praise he gets. Would like to add all of the above is the same for Chris from customer care team, communication was always very clear with all the jobs and they were both an absolute pleasure to have in our homes and a real credit to the team at PennyFarthing!!

1 listopada 2022
Opinia niezależna
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Odpowiedź od Pennyfarthing Homes

Thank you so much for your 5 star review! We are so pleased to hear that you had a great experience with Pennyfarthing Homes.

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