Peanut Print Recenzje 

93
Wynik TrustScore: 4.5 na 5

4,5

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Im so greatful I found peanut print. They are professional, fast print and deliver of 50k flyers within 2-3 days is amazing and exceeded my expectations. The quality of the print is brilliant and best... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Clear and concise advice given over the phone when I rang, backed up with speedy email support. The guidance noted were well written in clear English, providing enough guidance without making be feel... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

I looked at various sites to find a decent selection of Business cards all quite very bland except for my new found freinds at Peanut Print. Very quick to organise , both payment details and delivery.... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We've used Peanut Print for a while now and wouldn't go anywhere else, we normally order online because it's quick and easy plus you get the online discount. I've had to call a couple of times to ask... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep z znakami i szyldami

O Peanut Print

Informacje przekazane przez różne źródła zewnętrzne

We print and design business cards, flyers, leaflets, posters, folders, booklets and much more. With our state-of-the-art printing technology, we produce exceptional quality print, at the lowest price possible, as quickly as we can. And, because we’re based firmly in the UK, we can offer our unbeatable Same Day Service: your job can be printed on the day you order and dispatched FREE by Next Day courier service. In fact, all our deliveries across the whole UK are FREE. What’s more, if you're not absolutely delighted with your order, we will reprint it at once, or offer you a full refund. #PrintforPeanuts

Dane kontaktowe

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

93 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,5

Wszystkie recenzje

(93)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 0

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 3 z 5

Reported Problems with Uploading Artwork - but apparently you had received it all along

It would not take much for peanutprint to get a five star review from me. But after I paid for 500 business cards and uploaded my artwork I received a series of charmless messages entitled "FAILURE on your recent attempt to forward files". Each time I retried I was told the upload was successful but then received the same FAILURE message. I also emailed the pdf. file to files@fairprint.co.uk but received no confirmation of receipt. I phoned yesterday on 0845 474 0828 to report the uploading problem (on voicemail) and again have received no acknowledgment. Today I called Fairprint in Dundee and they told me that all is in hand despite these messages, that the artwork has been received and is in production. So the proof will be in the dispatch by the May 6th deadline. Thank you - don't let me down!

2 maja 2014
Opinia niezależna
Logo Peanut Print

Odpowiedź od Peanut Print

Hi Oliver

Thank you for taking the time to review us. Our customers feedback is very important to us and allows us to improve on our service. I appreciate your time and I would like to apologise for the inconvenience this has caused.

As discussed in our earlier email, I am pleased you have received your business cards on time and you're happy with the result.

I look forward to discussing your next project with us as promised.

Kind Regards
Peanut Print Team.

Oceniono na 5 z 5

Great service

Fast and efficient service, speedy delivery and good results.

1 maja 2014
Opinia niezależna
Logo Peanut Print

Odpowiedź od Peanut Print

Hi Anita

Many thanks for your kind comments. Enjoy your business cards and we look forward to dealing with you again.

Kind Regards Peanut Print Team.

Oceniono na 1 z 5

First order great second order has not arrived despite a phonecall

For some reason the system did not save the correct phone number. I ordered again when the first order was received but this has not arrived nearly two month later. I have phoned and was promised this would be rushed through. Funnily enough the second payment was taken from my bank account very promptly!!!!!!
Not sure how to get my order now.
If this checked, the order number is 6661.

Lynne Gittins

27 kwietnia 2014
Opinia niezależna
Logo Peanut Print

Odpowiedź od Peanut Print

Many thanks for your review, we have tried to contact you regarding the issue. I am deeply sorry that your job has taken near 2 months to reach you. We receive 1000’s of jobs via Peanut Print and during the period in March, 3 jobs got stuck. We have now put a system in place making sure this does not happen again. But for some reason the system has failed to fix your order. This is something that is being investigated by our IT department with the software company.

We have issued a full refund for both orders the 6660 and 6661. We will have your cards dispatched tomorrow for you.

I would like to resolve the experience you have had with us, do you have your next printed project in mind? i.e set of flyers, letterheads etc? We would like to do something for you whether it’s professionally designing a set of flyers and printing free of charge, or if you have something in mind I am sure we can discuss.

kind regards
Peanut Print Team

Oceniono na 5 z 5

Excellent

Excellent service, keeping me informed at every stage of the progress of my print work. End result looks fantastic as my leaflets have been printed to the highest quality. Turnaround was very quick too.

I can't fault the service in any way. I'll definitely use again.

25 kwietnia 2014
Opinia niezależna
Logo Peanut Print

Odpowiedź od Peanut Print

Hi Colin,

Many thanks for taking the time to leave us your kind comments.

Hopefully work with you again soon.

Regards
Peanut Print Team

Oceniono na 4 z 5

Over 6 weeks before I heard anything, but sorted in the end

OK, it was a cheap little order, just some business cards, but I heard nothing for over 6 weeks.
Plus, when I tried to track down the online order it looked dodgy, different companies names and no clear picture of who to contact. So I gave up and wrote it off, ordered again from another supplier (250 cards free!). They came within days.
Then out of the blue they suddenly started emailing me like I'd just placed the order, and lo. they did eventually deliver the cards as per my order.

Turned out they had an IT glitch and the order was lost for a while. After some correspondence they refunded my money and offered me a discount on further orders. So I have revised my rating to reflect excellent customer service. Just hope they have eradicated the technical issue.

20 kwietnia 2014
Opinia niezależna
Logo Peanut Print

Odpowiedź od Peanut Print

Hi Philip,

Thank you for taking the time to review us, we appreciate your comments and also your revised rating.
We have put a system in place to avoid this issue happening again.

We look forward to working with you on your next project with us.

Kind Regards
Peanut Print Team

Oceniono na 5 z 5

BRILLIANT customer service!

I came across Peanut Print on Wowcher and often when you do these things and THEN you have a question regarding their product or service, you get a short quick reply but Susan, Greg and 'Mrs Peanut' went out of their way to assist me in my efforts to print a small amount of business cards. The size of my order and the fact that i had a voucher didn't mean that their service dropped at all. I'll def be back!

16 kwietnia 2014
Opinia niezależna
Logo Peanut Print

Odpowiedź od Peanut Print

Hi Abigail

We would like to thank you for taking the time to review us.
We treat all our customers the same, no matter how big or small their order is, every customer is important to us.

Enjoy your business cards.

Kind Regards
Peanut Print Team.

Oceniono na 5 z 5

Very impressed with this company

Simple ordering process, easy payment and fantastic product delivered promptly and efficiently. I will certainly use this company again.

16 kwietnia 2014
Opinia niezależna
Logo Peanut Print

Odpowiedź od Peanut Print

Hi Nathan

Thank you for taking the time to review us. We appreciate your kind comments.

Kind Regards
Peanut Print Team.

Oceniono na 4 z 5

Updated review : 2 to 4 stars to reflect the exellent aftercare customer service received.

*Read the whole Review for a full reflection of the transaction*

I purchased a WoWcher for double sided business cards paying £8.99 (Claiming to be a huge saving on a bundle worth over £50)

I went to the Peanut Print website as stated on the wowcher (didn't work on my iphone5 had to do it on my laptop) and created the business card. I was already a bit disappointed since the site wanted MORE money to use your own image, so I had to use a stock image from the site.
After I'd finished. I quite liked my design, dispite it being pretty generic and not having my own logo, I thought the result was pretty good.
Then when I went to check out it told me a price to pay for my order. (Somewhere in the region of £18)
I thought awesome. I've saved around £9 buying the wowcher. Not really up to the value of the £50 I had been led to believe. But I thought half price for what I'd selected wasn't that bad.
However. When I entered my wowcher code into the available voucher code box. All it did was take off the amount I'd paid for the wowcher (£8.99) so I was left with a balance of £8.98 to pay to get my order.
So I made no saving at all what so ever.
Now, to be fair this could just be an isolated issue in the way the two companies interact with each other. It may be solely WoWcher leading me up the garden path.
Whatever the reason. I was left disappointed having to open my wallet to pay for an item I thought I'd already purchased.
So when the cards arrived. I hope at least they will be decent Quality. And worth the £18

***UPDATE***

After posting my review, Carole the Head Nut (her description, not mine) contacted me from Peanut Print to explain their order system and give me a Goodwill credit.
I passed on what my expectations had been from my WoWcher and the difference between that i got.
Carole highlighted what the deal was, and the wording of the WoWcher was acurate and the reasons for the extra costs and in the end we thanked each other for our time.
I suggested improvements or changes to the way the woWcher and order system related to it worked and i was honest with why i had been disappointed. Stating that when i purchase a discount offer i expect it to be all inclusive and no more to be paid.
Carole explained that they could look at simplifying the system for special offers and listend to me. making me feel valued as a customer.
As it turned out i had selected options in my order that were not included by the WoWcher (earlier delivery time). I said i now understood the process but still felt that what i wanted was some double sided business cards for the deal price. but i did apologise for being a pain in their side. this was all on (16/4/14)

The business cards i ordered arrived Today (17/4/14) by courier and they are decent quality.

In comparison to this exellent resolution and Superb customer service from Peanut Print WoWchersfaceless and generic after care was/is terrible. they contacted Peanut print almost two days after i had contacted them. which was about half an hour after Peanut Print had treated me like an actual person, resolved my issue and been pretty fantastic with their customer service.

After all my direct correspondence and exellent resolution/customer service skills
I can honestly say I trust peanut print and would use them again, however i dont think ill be purchasing from WoWcher again.

deal with Peanut Print Directly, they are willing to listen and will provide a quality service.

16 kwietnia 2014
Opinia niezależna
Logo Peanut Print

Odpowiedź od Peanut Print

Hi Ryan

Many thanks for your updated review and your kind comments.
Your business is appreciated and client feedback is so important to allow us to improve and grow.

We look forward to working you again.

Kind Regards
Peanut Print Team.

Oceniono na 5 z 5

Great quality business cards and superb value

Ordered business cards for my daughters Body Shop At Home business and needed to keep the costs down (the Vista print offer that everyone must have seen is a big con!)

Cards arrived when they said they would, comms were great and the quality really surprised us. All that and great value too. Will definitely use again and recommend the service.

12 kwietnia 2014
Opinia niezależna
Logo Peanut Print

Odpowiedź od Peanut Print

Hi Martin

We are glad you were happy with the service and product, your comments and business are very important to us.

We look forward to dealing with you again.

Kind Regards
Peanut Print Team.

Oceniono na 4 z 5

Wowcher deal was not as good as I thought it was going to be

Cards look good but deal was not as good as wowcher made out

9 kwietnia 2014
Opinia niezależna
Logo Peanut Print

Odpowiedź od Peanut Print

Hi Robert

Thank you for taking the time to review us.
As explained in our previous communication, the order you placed was on our main site for 125 Business Cards rather than our Wowcher deal which was for 500 Business Cards.

Your business is appreciated and we hope to work with you again soon.

Kind Regards Peanut Print.

Oceniono na 5 z 5

Couldn't have asked for better service!

The service received was very personal and first class. If you have any problems then they are more than happy to advise and help. Would strongly recommend.

9 kwietnia 2014
Opinia niezależna
Logo Peanut Print

Odpowiedź od Peanut Print

Hi Steve

Many thanks for your kind comments. Your feedback is important to us and we look forward to dealing with you again.

Kind Regards Peanut Print Team.

Oceniono na 4 z 5

So far so good

I haven't received my cards yet so unable to make a complete assessment of the product.
I do wish there was an option on designing the card to put the information where I wanted it to go and centralize as I wished

9 kwietnia 2014
Opinia niezależna
Logo Peanut Print

Odpowiedź od Peanut Print

Hi Lilian

Thank you for your comments. We try to make our templates user friendly to our customers. We value your feedback and will take your comments on board.

Enjoy your business cards.

Regards
Peanut Print Team

Oceniono na 5 z 5

Perfect.

Overall quality was great. It was of great quality even though the price is less than half the local printer

7 kwietnia 2014
Opinia niezależna
Logo Peanut Print

Odpowiedź od Peanut Print

Hi Cham,

We appreciate your kind comments and look forward to working with you again.

Kind regards
Peanut Print Team

Oceniono na 5 z 5

Good value for money

A very good alternative to the company that advertises on TV for stationary . Not as big a choice but definitely please with the style , quality and finish .

5 kwietnia 2014
Opinia niezależna
Logo Peanut Print

Odpowiedź od Peanut Print

Hi Peter

Many thanks for your kind comments and taking the time to review us. Your business and feedback are important to allow us to improve and grow.
Hopefully work with you again soon.

Regards
Peanut Print Team

Oceniono na 5 z 5

On the pulse

Simple and direct with very nice design
Easy step application

28 lutego 2014
Opinia niezależna
Logo Peanut Print

Odpowiedź od Peanut Print

Hi Jeff,

thank you for your kind comments, hopefully we can assist you with future projects.

kind regards
Peanut Print Team

Oceniono na 4 z 5

choice vast , quick and easy to make business cards personal

I looked at various sites to find a decent selection of Business cards all quite very bland except for my new found freinds at Peanut Print. Very quick to organise , both payment details and delivery. Well done I will be back. Ray RCH Services

25 lutego 2014
Opinia niezależna
Logo Peanut Print

Odpowiedź od Peanut Print

Hi Ray,

We try extremely hard to achieve this very goal. Quality and speed at a sensible price... peanuts even!

Kind regards
Peanut Print Team

Oceniono na 5 z 5

Excellent

The online software was a breeze to use, easier than some I could mention.
The delivered item is really good, I am pleased with the finished product, and it arrived quite quickly.
I would not hesitate to recommend Peanut Print to my friends and colleagues.

5 lutego 2014
Opinia niezależna
Logo Peanut Print

Odpowiedź od Peanut Print

Hi Richard,

We have tried to make the site as clear and easy to navigate as possible and its great you have found that's the case.

kind regards
Peanut Print Team

Oceniono na 4 z 5

Excellent

Speedy reliable - what more can you ask ?

2 lutego 2014
Opinia niezależna
Logo Peanut Print

Odpowiedź od Peanut Print

Hi John,

we appreciate your comments and look forward to working with you again.

Kind regards
Peanut Print Team

Oceniono na 5 z 5

Business Cards in a Flash!

A friend told me recently of an amazing offer from Peanut Print - free business cards! I was definitely interested!
Their website is SO easy to use, and my cards arrived today - super speedy delivery!
I'd highly recommend Peanut Print to anyone!
Thanks, guys!

1 lutego 2014
Opinia niezależna
Logo Peanut Print

Odpowiedź od Peanut Print

Hi,

Thank you for taking the time to review us, we are delighted to have been able to help.

Kind regards
The Peanut Print Team

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