Not long got off a phone call with James to sort out a payment. This agent was an absolute gentleman. Very friendly, very informative and very attentive. Came to a reasonable solution without feelin... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Obviously no one likes to be told they owe money they knew nothing about but the company handled everything and listened to my side and we came to an understanding that benefitted us both. It wasn’t a... Zobacz więcej
I spoke with Jerome today who helped me get my payments back on track setting up a realistic plan that was manageable. There was no judgment and he was very efficient and helpful, explaining what next... Zobacz więcej
Great customer service and friendly staff helped to get my payments sorted and made the whole experience stress free and was a great relief to settle everything. Thank you Kyle for a great service .... Zobacz więcej
Informacje dotyczące firmy
Informacje o Resolvecall Ltd
Napisane przez firmę
Resolvecall is an FCA-regulated company that businesses trust to help reconnect with their customers in a fair, transparent, and professional manner. With years of experience, we specialise in providing effective communication solutions that enable businesses to resolve outstanding matters while maintaining respect and understanding.
Our approach is guided by four core values:
- Reliability — ensuring we keep our commitments;
- Responsiveness — quickly addressing customer needs;
- Resoluteness — finding the best solutions for each individual case;
- Reasonableness — always treating people with respect and understanding.
Whether we’re communicating through letters, phone calls, or conducting amicable home visits, our focus is on creating a positive and professional experience for all involved. Our team is trained to be empathetic and to handle each situation with care, making sure we achieve the best possible outcomes for customers and businesses alike.
We understand that, due to the nature of our business, customers may not always reach out with positive feedback, but we always welcome and appreciate any feedback we receive. Every review, whether positive or constructive, is a valuable opportunity for us to improve our services. We take customer concerns seriously, taking full responsibility when things fall short, and using all feedback to continually refine and enhance our practices.
At Resolvecall, we’re committed to providing the highest level of customer service, ensuring transparency, accountability, and fairness in everything we do. We aim to build trust with our customers and the businesses we work with, fostering long-lasting relationships based on mutual respect and positive resolutions.
Here to Help You
Napisane przez firmę
- Clear, Fair, and Respectful
- At Resolvecall, we’re here to make communication simple and fair. Whether by letter, phone, or visit, we work to resolve matters with respect, clarity, and understanding — so you can move forward with confidence.
Dane kontaktowe
3rd Floor, 1 Smithhills Street, PA11EA, Paisley, Zjednoczone Królestwo
- 0141 212 0518
- correspondance@resolvecall.co.uk
- www.payresolvecall.co.uk
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Ben the staff member I spoke to was…
Ben the staff member I spoke to was very polite and understand about my mental health and other problems I have going on payment was straight forward on point solved the solution that was very convenient for my situation that I am in so thank you very much Ben I appreciate your kindness today
Very helpful lady and no pressure and…
Very helpful lady and no pressure and understandable
Great for keeping in touch
James is your guy to speak to!
Not long got off a phone call with James to sort out a payment. This agent was an absolute gentleman. Very friendly, very informative and very attentive. Came to a reasonable solution without feeling pressured at all. Felt like I was talking to one of my buddies. Thank you James!
Mrs Williams.
Easy and pain free to deal with
I received correspondence today from resolvecall so I called them and the gentleman called Toby was very courteous and understanding! It was such a simple and painless way of setting up an affordable payment plan
Reassurance and peace of mind .
Great customer service and friendly staff helped to get my payments sorted and made the whole experience stress free and was a great relief to settle everything.
Thank you Kyle for a great service .
Sean was extremely accommodating and…
Sean was extremely accommodating and his customer service was very good. Put me at ease and explained every step very well.
I spoke to someone called Sam
I spoke to someone called Sam. He really helped me resolve my matter in such a nice positive way he was amazing. Definitely deserves a work bonus 🙂
Aidan deserves a raise! 😁
Aidan was great he was very polite and helpful, we got to a solution very quickly and made it affordable for myself
Thank you for your great customer service!
Obviously no one likes to be told they…
Obviously no one likes to be told they owe money they knew nothing about but the company handled everything and listened to my side and we came to an understanding that benefitted us both. It wasn’t a bad experience
Everything was made easy and it was all…
Everything was made easy and it was all settled without any problems
Very kind and understanding.
I was extremely worried about making…
I was extremely worried about making that first call as these sort of people an companys have a bad rep but after the first minute I was made to feel totally at ease by the guy at the other end he was polite in conversation caring about how i found myself in this position an so helpful in explaining everything in detail.
very helpful agent was very polite and…
very helpful agent was very polite and respectful
I had a good experience and was very pleased with the service
Very friendly and helpful put me at ease in a difficult time.
Jerome was very helpful.
agent was 5*
i suffer with severe phone anxiety so as soon as i spoke to the agent connor i told him about my anxiety he was so understanding and said we can stop when ever you need to he was lovely 5* for connor thankyou for the way you dealt with my issue
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.
