What an amazing experience from start to finish . Wonderful friendly and helpful staff in store , giving us that personal touch . The delivery men were extremely friendly and went over and above fo... Zobacz więcej
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The service from Scott & James was excellent! Great communication! Courteous, Smiling, Careful. Took their shoes off on entering my home! Sounds basic but now-a-days most delivery personnel don’t d... Zobacz więcej
I am really pleased with my sofa. The staff were excellent at delivering exactly when I needed it. I got a tracking email first thing although this didn’t update during the morning, which would’ve b... Zobacz więcej
What great service, ordered online, immediate phone call to confirm order. Short turn around time, can choose am or pm delivery slot, with tracking Both David and Mark the delivery lads, where fab... Zobacz więcej
Informacje dotyczące firmy
- Sklep meblowy
- Sklep z meblami do sypialni
- Sklep z oświetleniem
- Sklep z meblami do salonu
- Sklep z materacami
- Sklep z sofami
Napisane przez firmę
Pavilion Broadway is a family-run business founded in 2008. Championing British brands such as Duresta, Vispring & Parlane as well as leading international designer furniture, lighting and home accessories.
Dane kontaktowe
Unit 4, Tewkesbury Retail Park, GL20 8UY, Ashchurch, Zjednoczone Królestwo
- 01386711512
- david@pavilionbroadway.co.uk
- www.pavilionbroadway.co.uk
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
We have a problem
We have a problem. My wife ordered a table but didn't get any response to confirm the order. Two weeks later I got an email telling us it was to be despatched but, by then, I had given up and bought and received an identical item elsewhere. I rang and asked for delivery to be stopped and the order cancelled but they have delivered the unwanted items and want to charge me £20 to return it. They seem incapable of accepting that it was a failure in their order system which caused the problem and every time I ring I get a different person. Very frustrating and I won't buy from them again.

Odpowiedź od Pavilion Broadway
Excellent service throughout in…
Excellent service throughout- Mark in store was helpful and charming, and the delivery boys, Gareth and Scott were equally helpful. Great service, thank you.

Odpowiedź od Pavilion Broadway
Wonder customer service.
Wonder, traditional service.
Had a slight problem with one of the dining chairs I ordered. Emailed and got a reply immediately. Spare part posted out straight away.
So refreshing to find a company with good, “old fashioned” customer service and beautiful products. Can’t recommend enough.

Odpowiedź od Pavilion Broadway
Superb delivery service
Superb delivery service. Came to replace faulty table and were so polite, clean and tidy and professional. Thanks Gareth and Scott! It’s now perfect.
Sofa delivery and install
Huge thank you for Ross and Callum for providing a 5 star service today. They delivered and installed a sofa - very professional :)
Having recently moved into a new home…
Having recently moved into a new home and experienced several bad deliveries, it was a delight when Gareth and Scott delivered our sofa with care and courtesy. It was refreshing to be asked if they should removed their shoes, rather than me having to ask, and they also took their time to make sure everything was right and I was happy before they left. Thank you.
Brilliant experience again
Brilliant experience selecting several more items from pavilion broadway (Mark in store) then getting quick and very professional delivery, unpacking and placement (Gary and Nick, and next day Scott and Ross).
Excellent delivery experience
Excellent delivery experience. Ross and Scott were extremely helpful and polite.
Cotswold Extending Dining…
I ordered the Cotswold Extending Dining Table
200-250cm and two Cotswold Side Table with Drawer which were delivered yesterday by Gareth and Scott. I am delighted with the tables and very grateful to the two delivery men for their courtesy and professionalism. They assembled the 3 tables, positioned them where I wanted them and then cleaned up after themselves. Bravo for this excellent service. Thank you
Service with a smile
Bought Tetrad suite which is excellent and buying experience great. They also matched other offers and the delivery guys, Simon and Ross were excellent with a helpful and friendly attitude
Great delivery and app for tracking 👏🏻
Ross and Callum were excellent on the…
Ross and Callum were excellent on the delivery side, could not have been more helpful.
Good value and quality chairs for a dining room in our Airbnb thanks
Great service
Great service. Delivery was well communicated and efficient. Lovely furniture as well.
Friendly Delivery
Callum & Ross delivered our furniture and showed utmost care in unpacking and setting up. Very friendly, nothing was too much trouble.
Excellent service and delivery
Excellent & Timely Service
Prompt delivery, co-operative staff, great service.
We have bought several pieces of…
We have bought several pieces of furniture from Pavillion in the last year or so and each piece has been exceptional. The fact we’ve been back says it all really - great staff, great prices and a fabulous choice of goods. On this occasion we bought two chest of drawers and they were delivered by Gareth and Scott. They went above and beyond with their service including moving my old furniture downstairs, putting the new bits in the right place and removing all packaging. This was done with a smile and a lovely manner. Thanks guys, would highly recommend (and have done!!)
Simon and Ross what professional in…
Simon and Ross what professional in their delivery
Brilliant service from Pavilion Broadway.
Brilliant service from Pavilion Broadway.
We had a brilliant customer service experience dealing with Taryn at the showroom followed by a brilliant delivery and assembly service from Gareth & Scott to complete the shopping experience!
Great service
Very polite and efficient service provided by Simon and Ross.
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