Pattens Furniture Recenzje 

181
Wynik TrustScore: 4.5 na 5

4,7

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I ordered Dark Grey Durable Melamine Top Extending Table & Chairs set 160cm Pisa and all together looks stunning. I would well recommend this items by the quality and price too. The table is even... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Ordered in Nov 2021 and quoted a delivery date in mid Jan 2022. No problem with that as we wanted a particular design. had some very satisfactory correspondence with Customer Services and then out of... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Pattens Furniture store offers a wide range of furniture and accessories to suit a variety of tastes, and at realistic prices. Browsing in a real shop provides the opportunity to get a hands on feel f... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep meblowy
  2. Sklep z meblami do sypialni
  3. Dodatki do mebli
  4. Sklep z meblami ogrodowymi
  5. Sklep z meblami do salonu
  6. Sklep z sofami

Napisane przez firmę

PATTENS furniture shop in Stoke on Trent is a family-run business based in Staffordshire with over 50 years of professional experience. We offer stylish furniture from some of the biggest brands in the UK at affordable prices.


Dane kontaktowe

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

181 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,7

Wszystkie recenzje

(181)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 1

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Great customer service and beautiful…

Great customer service and beautiful furniture

8 listopada 2021
Opinia niezależna
Logo Pattens Furniture

Odpowiedź od Pattens Furniture

Hi Scarlett,

Thank you for the positive feedback, it means a lot to us that we have your support.

Kind Regards
Pattens Furniture

Oceniono na 5 z 5

Velvet sofa and garden furniture

Cannot fault service or value. Would definitely recommend and use again
Thank you

2 listopada 2021
Opinia niezależna
Logo Pattens Furniture

Odpowiedź od Pattens Furniture

Hi Malcolm,

Thank you for the positive feedback, it means a lot to us that we have your support.

Kind Regards
Pattens Furniture

Oceniono na 1 z 5

I would never buy from pattens again

I’m writing this as I felt like I should have been offered a new chest of draws as the draws kept coming open and all they did was give me 2 plastic things to prop the chest of draws up with after paying £100 for the piece of furniture
I now have to balance it back every time I move my room around as I move furniture often
It’s really poor customer service I’m not happy at all
Secondly the mirror on my wardrobe is sprayed on and not even a proper mirror after paying so much for it
I’m really not happy and would never buy anything from pattens ever again

2 listopada 2021
Opinia niezależna
Logo Pattens Furniture

Odpowiedź od Pattens Furniture

Hi Ruth,

We are sorry that you are unhappy with the products your received from us. We never want our customer to be unhappy and in your case we did everything we could to help you. Our team advised you that the reason your drawers kept opening was potentially due to your floor not being level. The product was not faulty so therefore sending a replacement out was not necessary as the replacement would have done exactly the same thing. Our team sent you out some plastic chocks for you to place at the bottom of your furniture which would have stopped the issue. You were also sent the spare parts that you requested. With regards to the mirror, it was not sprayed on, it is stuck onto the front of the door.

Kind Regards
Pattens Furniture

Oceniono na 5 z 5

Pattens

Hi , I've just had my fabulous new dinning set delivered from pattens furniture all I can say is WOW!
Quality is exceptional, we love it !

Many thanks to Wayne and his team for a great product at a great price and on time
Also a big thanks to their drivers who were brilliant ( nothing was too much trouble ) so thanks guys

All in all a very good local caring retailer with great prices and excellent service

Kind regards
Mr & Mrs Stanyer

2 listopada 2021
Opinia niezależna
Logo Pattens Furniture

Odpowiedź od Pattens Furniture

Hi Mark,

Thank you for the positive feedback, it means a lot to us that we have your support. We are so glad to hear that you love your new dining set and we hope you visit again soon.

Kind Regards
Pattens Furniture

Oceniono na 5 z 5

Bought this wardrobe for my…

Bought this wardrobe for my granddaughters bedroom here at our house and it fits in perfectly. We already had a chest of drawers that l bought in Devon a few years ago and had given up on trying to match……believe it or not the new wardrobe is a perfect match so couldn’t be more delighted.

2 listopada 2021
Opinia niezależna
Logo Pattens Furniture

Odpowiedź od Pattens Furniture

Hi Jacquiline,

Thank you for the positive feedback, it means a lot to us that we have your support. We are happy to hear that you are pleased with the bedroom furniture you purchased and we hope you visit again soon.

Kind Regards
Pattens Furniture

Oceniono na 5 z 5

Highly recommended…

Can I just say that Patterns was highly recommended to me by several members of my family who have purchased here for many years. I was so pleased when I visited the store on a couple of occasions to look for a sofa and chairs, The staff were so helpful and friendly without being in your face and following us round. They told me to ask them for help and advise when I was ready. It was no problem to them when I asked them a couple of times to come up to the 1st floor where the sofa's were. They gave good advise with a smile. Thank you for that and I'm now looking forward to getting my new sofa and chairs. Highly recommended both the staff and the amazing choice of furniture etc.

2 listopada 2021
Opinia niezależna
Logo Pattens Furniture

Odpowiedź od Pattens Furniture

Hi Mr Heath,

Thank you for the positive feedback, it means a lot to us that we have your support. We are happy to hear that you are pleased with the service we provided in the shop and we hope you visit again soon.

Kind Regards
Pattens Furniture

Oceniono na 5 z 5

Large indoor wall clock…

I bought a lovely large wall clock two years ago which is still beautiful and I have had no problem at all with it. Would recommend buying something from this website.

2 listopada 2021
Opinia niezależna
Logo Pattens Furniture

Odpowiedź od Pattens Furniture

Hi Carmen,

Thank you for your positive feedback. We are very glad to hear that you are enjoying the clock you bought from us. We appreciate your support and hope you visit us again soon.

Kind Regards
Pattens Furniture

Oceniono na 1 z 5

Disappointed

I had a Sherlock chair from here cost me £500 within a few months the leg fell off which I repaired Also I bought a leather sofa cost me £600 after a few months began to peel and go patchy.I emailed 3 times and sent pictures and got no reply .I won't shop here again.

1 listopada 2021
Opinia niezależna
Logo Pattens Furniture

Odpowiedź od Pattens Furniture

Hi Shirley,

We are sorry to hear that you have had trouble with the items you purchased from ourselves. Unfortanetly we cannot find your order on our system under the name your provided, so can you please resend us the email quoting your full name and address so that we can investigate.

We hope this helps.

Kind Regards
Pattens Furniture

Oceniono na 5 z 5

Large choice all in stock…

Purchased a self assembly wardrobe and matching drawers for sons bedroom. Sales staff extremely helpful offering good advice without pressuring myself and wife to select the right product. Large choice of items all in stock and delivered in 48 hours. Would recommend.

1 listopada 2021
Opinia niezależna
Logo Pattens Furniture

Odpowiedź od Pattens Furniture

Hi Ian,

Thank you for your positive feedback. We are glad to hear that your experience here at Pattens was a good one. We appreciate your support and hope you visit us again soon.

Kind Regards
Pattens Furniture

Oceniono na 5 z 5

Brought 2 items over the past few…

Brought 2 items over the past few months! Service exceptional and very helpful.

1 listopada 2021
Opinia niezależna
Logo Pattens Furniture

Odpowiedź od Pattens Furniture

Hi Denise,

Thank you for your positive feedback. We appreciate your support and hope you visit us again soon.

Kind Regards
Pattens Furniture

Oceniono na 5 z 5

Ordered two Accent chairs in cerato…

Ordered two Accent chairs in cerato leather and they arrived just as promised.

1 listopada 2021
Opinia niezależna
Logo Pattens Furniture

Odpowiedź od Pattens Furniture

Hi Michael,

Thank you for your positive feedback. We appreciate your support and hope you visit us again soon.

Kind Regards
Pattens Furniture

Oceniono na 5 z 5

Outstanding Customer Service

Outstanding customer service from Pattens,(Helen). We ordered garden furniture and, due to world wide shipping problems, this didn't arrive for many months. During this time, I was kept up dated constantly. Once order arrived, delivery was very quick and 2 delivery guys couldn't have been more helpful. Would definitely have no hesitation recommending and using again.

1 listopada 2021
Opinia niezależna
Logo Pattens Furniture

Odpowiedź od Pattens Furniture

Hi Marion,

Thank you for your positive feedback. We are glad to hear that your garden furniture has arrived safely with you. We appreciate your support and patience and hope you visit us again soon.

Kind Regards
Pattens Furniture

Oceniono na 5 z 5

Brilliant company to deal with and…

Brilliant company to deal with and excellent customer service
Needed to cancel an order last year due to house move and money was refunded instantly.
This year was able to reorder once I’d moved so was really pleased . Thank you

1 listopada 2021
Opinia niezależna
Logo Pattens Furniture

Odpowiedź od Pattens Furniture

Hi Marion,

Thank you for your positive feedback. We appreciate your support and hope you visit us again soon.

Kind Regards
Pattens Furniture

Oceniono na 4 z 5

Excellent service

Excellent service, good price and excellent quality. I've purchased furniture including beds, mattresses, living room furnishings including chairs, sideboards etc. Been shopping here for over 24 years and even purchased carpets, and white goods from the sister store. I'm sure I'll be back when the stuff I've got needs replacing 😉

1 listopada 2021
Opinia niezależna
Logo Pattens Furniture

Odpowiedź od Pattens Furniture

Hi Mandy,

Thanks for the positive review. It means a lot to us that we have your support. We are very glad to hear that you are enjoying the products you bought from us and we hope you come back and visit again soon.

Kind Regards
Pattens Furniture

Oceniono na 5 z 5

Happy Shopping, good service.

I have bought many items of furniture, carpets, rugs, and ornaments from Pattens over my years in Wolstanton.
Also my fridge freezer and tumble dryer, and I can honestly say that I have been extremely happy with all my purchases.
I shall return in the New year for new stair and landing carpeting. No complaints at all!
I will not be returning to the large super stores in the future!

1 listopada 2021
Opinia niezależna
Logo Pattens Furniture

Odpowiedź od Pattens Furniture

Hi Judith,

Thank you for the review. It means a lot to us that you took the time to write it. We only sell furniture, however, it is the shop next door that sells the carpets, beds and white goods. We hope you are enjoying any of the furniture you may have bought from us and we hope you visit our shop again soon.

Kind Regards
Pattens Furniture

Oceniono na 3 z 5

Garden furniture

Ordered garden furniture in April with an expected delivery date of july and after several delays we finally got it in October, just in time for winter. However, saying that I could not be happier with the product and will at least have my lovely new furniture at the start of next summer.

1 listopada 2021
Opinia niezależna
Logo Pattens Furniture

Odpowiedź od Pattens Furniture

Hi Jane,

Thank you for your feedback. We apologise again for the delays but we are glad you are looking forward to using your garden furniture next summer. We appreciate your support and hope that you will visit us again soon.

Kind Regards
Pattens Furniture

Oceniono na 5 z 5

Excellent Service

We purchased and outdoor dining set for the summer earlier this year. Although the weather hasn’t been great we have thoroughly enjoyed out new seating when we could.

We did have a small problem that we noticed after a couple of weeks which was quickly resolved with an exchange of thatitem.

Would definitely recommend.

1 listopada 2021
Opinia niezależna
Logo Pattens Furniture

Odpowiedź od Pattens Furniture

Hi Susie,

Thank you for your positive feedback. We are very glad to hear that you are enjoying your garden furniture. We appreciate your support and hope you visit us again soon.

Kind Regards
Pattens Furniture

Oceniono na 5 z 5

One word excellent

I always go to patterns first because i get excellent service, excellent prices as well as excellent goods I have never been disappointed once in several years.

1 listopada 2021
Opinia niezależna
Logo Pattens Furniture

Odpowiedź od Pattens Furniture

Hi Susie,

Thank you for your positive feedback. We appreciate your continued support over the years and hope you visit us again soon.

Kind Regards
Pattens Furniture

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