Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

As well as loving Paramo jackets for our hiking trips for the last 20 years, we recently had reason to contact the company about one of their products. The customer service was exceptional. Our issu... Zobacz więcej

Oceniono na 5 z 5

Went into the Keswick store to browse waterproofs for an upcoming trip. The staff were excellent. Very knowledgeable and helpful. I buy a lot of things online for convenience but this visit was a rem... Zobacz więcej

Oceniono na 5 z 5

I love Paramo clothing they do such high quality outdoor products. I have several items of clothing from them including the Velez waterproof coat and more recently the Bentu fleece. I absolutely love... Zobacz więcej

Oceniono na 5 z 5

The service, the products and the follow up communication. On top of sincere help in choosing hiking attire, with personal knowledge of the product and environment, Luke gave advice on hiking incl... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z odzieżą i sprzętem do używania na wolnym powietrzu
  2. Sklep z odzieżą wierzchnią

Napisane przez firmę

Extend your comfort zone - choose innovative design and renewable technology. Páramo delivers optimal comfort for outdoor people. We combine intelligent and functional garment design with high performance directional fabric systems which actively manage and move liquid water.


Dane kontaktowe

4,9

Doskonała

Wynik TrustScore: 5 na 5

270 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 50% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(270)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 118

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Popped into the Keswick store to look…

Popped into the Keswick store to look at the smock jackets, Andy couldn’t have been more helpful. He advised on fit, washing and re-proofing, and features of the jacket. We would totally have looked at the wrong size without his help. Couldn’t recommend popping in and speaking to the staff enough. Great range of sizes and styles in store also.

25 czerwca 2025
Opinia niezależna
Logo Páramo  clothing

Odpowiedź od Páramo clothing

Thank you Dave for sharing your experience of our store in Keswick.
I will make sure it gets passed onto Andy and the team.

Kind regards,

Kate
Customer Experience Manager

Oceniono na 5 z 5

Paramo Store, Keswick

We visited the Paramo store in Keswick. The sales person, Andy, was extremely knowledgeable, helpful and patient. He explained the technology behind the efficiency of the jackets really well and advised us on what to wear underneath them to ensure optimum performance. He wanted to make sure that we had the best coats for the activities we do. Andy took the time to show us all the features on each jacket. The coats we bought are are superb quality and we are looking forward to trying them out. Thank you, Andy. Top service.

24 czerwca 2025
Opinia niezależna
Logo Páramo  clothing

Odpowiedź od Páramo clothing

Thank you Brian for sharing your experience. I will make sure it's gets passed onto Andy and the team in Keswick.

Kind regards,

Kate
Customer Experience Manager

Oceniono na 5 z 5

All of the staff especially Andy in the…

All of the staff especially Andy in the Paramo store in Keswick were extremely knowledgeable and helpful introducing the brand.

22 czerwca 2025
Opinia niezależna
Logo Páramo  clothing

Odpowiedź od Páramo clothing

Thank you for your review. I will ensure it gets passed onto Andy and the team in Keswick.

Kind regards,

Kate
Customer Experience Manager

Oceniono na 5 z 5

I contacted customer services and…

I contacted customer services and Lauren was quick to respond and happy to help. The service was great. Thank you for resolving my issue.

16 czerwca 2025
Opinia niezależna
Logo Páramo  clothing

Odpowiedź od Páramo clothing

Ben, thank you for your review, much appreciated.

Kind regards,

Kate
Customer Experience Manager

Oceniono na 5 z 5

Fantastic customer service

Fantastic customer service. Extremely knowledgeable about the products I was interested in.
Aftercare of the garments and warranty explained. Plus a good discount with Veterans Card 20%!

16 czerwca 2025
Opinia niezależna
Logo Páramo  clothing

Odpowiedź od Páramo clothing

Thank you Paul for writing this lovely review.

Kind regards,

Kate
Customer Experience Manager

Oceniono na 5 z 5

My brilliant wind proof jacket picket…

My brilliant wind proof jacket picket zips broke. I contacted Paramo and Sean in customer services couldn’t have been more helpful and a joy to correspond with. I now have a replacement jacket and I’m left feeling like people really do matter. Thank you.

10 czerwca 2025
Opinia niezależna
Logo Páramo  clothing

Odpowiedź od Páramo clothing

Elizabeth, thank you for taking the time to share your experience.
Pleased to hear that you were well looked after by Sean.

Kind regards,

Kate
Customer Experience Manager

Oceniono na 5 z 5

Warranty Claim - Great Service

I was dealing with Sean from the customer experience team regarding a warranty claim. He was efficient, professional and sorted my issue very quickly. I am very grateful for his service.

11 czerwca 2025
Opinia niezależna
Logo Páramo  clothing

Odpowiedź od Páramo clothing

Thank you Ben for your review. Really pleased to hear you were well looked after.

Kind regards,

Kate
Customer Experience Manager

Oceniono na 5 z 5

very detailed and expert advice

Ashley gave very detailed and expert advise and helped us chose the right jackets, learned a lot and fantastic service all round 👍

10 czerwca 2025
Opinia niezależna
Logo Páramo  clothing

Odpowiedź od Páramo clothing

Thank you Steve for sharing your experience. I will ensure it gets passed onto Ashley and the team in Fort William.

Kind regards,

Kate
Customer Experience Manager

Oceniono na 5 z 5

Michelle was great (Keswick store)

Fantastic experience in the Keswick store with Michelle who was really helpful and talked me through all the differences between the jackets and the way Paramo fabrics work. A credit to the team for sure 😊

1 czerwca 2025
Opinia niezależna
Logo Páramo  clothing

Odpowiedź od Páramo clothing

Thank you Zach for sharing your feedback. I will ensure that it gets passed onto Michelle and the team in Keswick.

Kind regards,

Kate
Customer Experience Manager

Oceniono na 5 z 5

Customer Service Par Excellence

I’m disabled and recently bought a paramo hoody. Unfortunately, I had difficulty with the zip; which was more than likely due to my disability rather than a design or manufacturing flaw. Paramo customer services were excellent; sympathetic, very efficient & customer orientated. I highly recommend the company.

29 maja 2025
Opinia niezależna
Logo Páramo  clothing

Odpowiedź od Páramo clothing

Thank you Martin for sharing your feedback. Pleased to hear you had a good experience.

Kind regards,

Kate
Customer Experience Manager

Oceniono na 5 z 5

Staff all v pleasant and patient

Staff all v pleasant and patient. Lots of money to part with so makes a difference when they go through everything meticulously. Very knowledgeable and did not feel pressured to make a decision. All round great folks. Bonus points to Andy for being Scottish, even if he is from Paisley!!!

31 maja 2025
Opinia niezależna
Logo Páramo  clothing

Odpowiedź od Páramo clothing

Thank you Steve for your feedback. I will ensure that it gets passed onto Andy.

Kind regards,

Kate
Customer Experience Manager

Oceniono na 5 z 5

Great experience with Andy

Great experience with Andy. Very helpful and friendly. Thank you.

31 maja 2025
Opinia niezależna
Logo Páramo  clothing

Odpowiedź od Páramo clothing

Thank you Craig for sharing your feedback.

Kind regards,

Kate
Customer Experience Manager

Oceniono na 5 z 5

Paramo is an excellent brand

Paramo is an excellent brand, the shop is well stocked.
All in all a good experience
We received a welcoming professional approach. The staff are very knowledgeable re the product. Great service, patient and helpful without being pushy.
Can 100% recommend the Paramo clothing shop in Keswick

30 maja 2025
Opinia niezależna
Logo Páramo  clothing

Odpowiedź od Páramo clothing

Thank you Jane for your lovely feedback, I will ensure this gets passed onto the team in our Keswick store.

Kind regards,

Kate
Customer Experience Manager

Oceniono na 5 z 5

Stopped at Keswick Paramo store

Stopped at Keswick Paramo store, Andy came and guided us through the great selection of jackets. Really knowledgeable and no pushy sales pitch. Cannot recommend enough.

30 maja 2025
Opinia niezależna
Logo Páramo  clothing

Odpowiedź od Páramo clothing

Thank you Chris for sharing your feedback. I will ensure this gets passed onto Andy in Keswick.

Kind regards,

Kate
Customer Experience Manager

Oceniono na 5 z 5

Great service from the Keswick store

Great service from the Keswick store, staff friendly and knowledgable, we spend a lot of time in the mountains and have been using Paramo clothing for over 30 years, it’s very hard wearing supper functional and lasts forever, great both on and off the mountains. Well done paramo, keep doing what you do.

29 maja 2025
Opinia niezależna
Logo Páramo  clothing

Odpowiedź od Páramo clothing

Thank you Simon for sharing your feedback. I will pass this on to the team in our Keswick store.

Kind regards,

Kate
Customer Experience Manager

Oceniono na 5 z 5

Customer Service is unmatched

The customer service was unreal, Andy was very helpful in the fitting and thoroughly explained all the benefits the jacket provided and was happy to chat away about his own experiences using the jacket and other brands that he had previously used. He also explained how to wash the jacket and what to wash it with.

I am incredibly pleased my not just my purchase but also my experience in the shop.

25 maja 2025
Opinia niezależna
Logo Páramo  clothing

Odpowiedź od Páramo clothing

Thank you Ollie for your feedback. I will make sure I pass this on to Andy and the team in Keswick.

Kind regards,

Kate
Customer Experience Manager

Oceniono na 5 z 5

Friendly professional staff member

Friendly professional staff member. Good product knowledge and sold us the wash as well as the jacket.

Nice clean shop, everything was well laid out.

23 maja 2025
Opinia niezależna
Logo Páramo  clothing

Odpowiedź od Páramo clothing

Thank you for sharing your feedback Maria.

Kind regards,

Kate
Customer Experience Manager

Oceniono na 5 z 5

Great selection and very helpful and…

Great selection and very helpful and friendly staff at the Keswick store. Thank you Andy 👍🏻

18 maja 2025
Opinia niezależna
Logo Páramo  clothing

Odpowiedź od Páramo clothing

Thank you for sharing your feedback on your recent trip to Keswick. I will ensure it gets passed onto Andy and the team.

Kind regards,

Kate
Customer Experience Manager

Oceniono na 5 z 5

Friendly and knowledgeable staff

Friendly and knowledgeable staff. Helped me find a pair of hiking boots that fit, which enabled me to complete a 22.7km with 1140m+ hike the next day without pain. Thank you! The rain jacket is comfortable, warm and kept me dry. Love the pockets and various zippers

9 maja 2025
Opinia niezależna
Logo Páramo  clothing

Odpowiedź od Páramo clothing

Fantastic feedback thank you for sharing and congratulations on your hike.

Kind regards,

Kate
Customer Experience Manager

Oceniono na 5 z 5

We visited the fort William store Ash…

We visited the fort William store Ash was super helpful and very knowledgeable. Knew the product and how to advise us.

9 maja 2025
Opinia niezależna
Logo Páramo  clothing

Odpowiedź od Páramo clothing

Thank you for sharing your feedback. I will ensure it is passed onto to Ash and the team in Fort William.

Kind regards,

Kate
Customer Experience Manager

Doświadczenie Trustpilot

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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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