Amazing experience! The international delivery was incredibly fast. The print quality and the frames are outstanding — really exceeded my expectations. Unfortunately, one of the larger frames wa... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Ich habe mehrere Prints und Rahmen bestellt, alles kam schnell und gut verpackt an und wirkt zudem sehr hochwertig. Insbesondere hat mir gefallen, dass das Acrylglas so beschichtet ist, dass man z... Zobacz więcej
Reakcja na opinię
I’ve ordered multiple prints and frames from paper collective over the years and have always been impressed with the quality of everything. For the first time, a frame I ordered arrived damaged from s... Zobacz więcej
Reakcja na opinię
The only sure thing is that Paper Collective earns your trust from the first moment. What particularly impressed me during the process of my order was the immediate response, especially from Mrs. Ch... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
At Paper Collective we bring together our favorite designers, artists and illustrators to create inspirational and iconic graphic prints and products while promoting great causes and charities. Our three most important principles are social responsibility, sustainability and strong creative partnerships.
Dane kontaktowe
Bredgade 71, 1260, København K, Dania
- +45 22 89 88 89
- info@papercollective.com
- www.papercollective.com
4,7
Doskonała
152 recenzji
Odpowiada na 100% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Outstanding quality and support
Amazing experience! The international delivery was incredibly fast. The print quality and the frames are outstanding — really exceeded my expectations.
Unfortunately, one of the larger frames was damaged during shipping, but the seller’s support was excellent. Within just 2 days, they arranged a free replacement without any hassle or questions.
Highly recommend this seller!
25 marca 2026
Opinia niezależna
Excellent quality product backed by great support
I initially received my frame with the glass broken, which was of course disappointing. However, the customer service was absolutely excellent. Charlotte was very responsive, professional, and helpful, and a replacement frame was sent quickly without any hassle. The new frame arrived in perfect condition, and the whole issue was handled in a very smooth and efficient way. I am very happy with both the product and the after-sales service and would definitely recommend this company.
13 stycznia 2026
Opinia niezależna
The company values every client
There was a small issue with my order, but the company handled it quickly and professionally.
They truly care about their customers and make sure any problem is resolved.
You can order from this company with confidence.
Thank you to Charlotte for her help in resolving this matter
19 grudnia 2025
Opinia niezależna
Odpowiedź od Paper Collective
Dear Marina
Thank you so much for your kind feedback. We truly appreciate it — it means a lot to us. At Paper Collective, we constantly strive to deliver the best quality and service, so hearing that you’ve had a positive experience is incredibly rewarding.
Best regards; Charlotte
Eine grandios schnelle Lieferung
Eine grandios schnelle Lieferung über's Wochenende. Änderungswünsche wurden berücksichtigt. Die Produkte sind klasse und von mir gibt es eine klare Empfehlung, einen so tollen deutschen Shop zu unterstützen.
16 grudnia 2025
Opinia niezależna
Odpowiedź od Paper Collective
Liebe Silke
Vielen Dank für Ihr freundliches Feedback.
Wir wissen dies sehr zu schätzen – es bedeutet uns viel. Bei Paper Collective sind wir stets bestrebt, die beste Qualität und den bestmöglichen Service zu bieten, daher freut es uns sehr zu hören, dass Sie eine positive Erfahrung gemacht haben.
Mit freundlichen Grüßen Charlotte
God service
Fik desværre leveret en meget pæn ramme der var gået i stykker, selvom den var pakket meget fint ind.
Men det tog kun et kort opkald - hvor jeg blev taget meget godt imod - før det blev aftalt at de ville sende en ny med det samme. God service!!
9 grudnia 2025
Opinia niezależna
Odpowiedź od Paper Collective
Kære Rikke
Tusind tak for din venlige tilbagemelding, som vi sætter stor pris på!
Hos Paper Collective stræber vi altid efter at levere den bedste kvalitet og service, så det er meget givende for os at høre, at du har haft en positiv oplevelse.
Venlig hilsen Charlotte
Amazing experience
High quality and a very proactive customer care. Excellent choise and purchase.
15 października 2025
Opinia niezależna
Odpowiedź od Paper Collective
Dear Antonia
Thank you so much for your kind feedback. We truly appreciate it — it means a lot to us. At Paper Collective, we constantly strive to deliver the best quality and service, so hearing that you’ve had a positive experience is incredibly rewarding.
Best regards; Charlotte
Happy customer
Smooth transaction, quick shipping and amazing quality print and frame. Great experience overall.
27 maja 2025
Opinia niezależna
Odpowiedź od Paper Collective
Dear Andrew
Thank you so much for your kind feedback. We truly appreciate it — it means a lot to us. At Paper Collective, we constantly strive to deliver the best quality and service, so hearing that you’ve had a positive experience is incredibly rewarding.
Best regards; Charlotte
Lovely prints available on the website
Lovely prints available on the website. The frame is also beautiful.
Delivery was quite slow though!
3 listopada 2025
Opinia niezależna
Odpowiedź od Paper Collective
Dear TH
Thank you so much for your kind feedback - We truly appreciate it!
We’re delighted to hear that you’re happy with both the prints and the frame, but we’re sorry to learn that the delivery took longer than expected. This is certainly not the experience we aim to provide, and we appreciate you bringing it to our attention.
Your feedback helps us improve, and we will take it into account moving forward.
Thank you again for taking the time to share your thoughts.
Best regards, Charlotte
I liked the quality of the posters and…
I liked the quality of the posters and the frames very much.
17 października 2025
Opinia niezależna
Odpowiedź od Paper Collective
Dear Dilara
Thank you so much for your kind feedback. We truly appreciate it — it means a lot to us. At Paper Collective, we constantly strive to deliver the best quality and service, so hearing that you’ve had a positive experience is incredibly rewarding.
Best regards; Charlotte
Loved the art and frame selection
Loved the art and frame selection, however I thought the print would come framed. In the end, it wasn't hard to put together.
20 października 2025
Opinia niezależna
Odpowiedź od Paper Collective
Dear Mallery
Thank you so much for your kind feedback. We truly appreciate it!
We’re very happy to hear that you loved the art and the frame selection. We understand that it may have been unexpected that the print did not arrive already framed, and we’re sorry for any confusion this may have caused.
When ordering a print and frame together, the print is intentionally not pre-framed. This is because the acrylic glass is protected with face paper on both sides to prevent scratches during shipment.
To ensure the print arrives in perfect condition, we recommend opening the frame upon delivery and carefully removing the protective paper. Handling the print as little as possible helps avoid stains or damage, which is why we choose not to pre-frame the prints.
We’re glad to hear that the assembly was straightforward in the end, and we truly appreciate your understanding and feedback, which helps us improve how we communicate these details.
Thank you again for taking the time to share your experience.
Best regards, Charlotte
Great prints
Great prints, good website where you can try what frames look good with your print of choice. Can buy the complete package, print plus nice frame, great.
10 października 2025
Opinia niezależna
Odpowiedź od Paper Collective
Dear Wendy
Thank you so much for your kind feedback. We truly appreciate it — it means a lot to us. At Paper Collective, we constantly strive to deliver the best quality and service, so hearing that you’ve had a positive experience is incredibly rewarding.
Best regards; Charlotte
Beautiful artwork
Beautiful artwork, well packaged, and delivered fairly quickly.
3 października 2025
Opinia niezależna
Odpowiedź od Paper Collective
Dear Christel
Thank you so much for your kind feedback. We truly appreciate it — it means a lot to us. At Paper Collective, we constantly strive to deliver the best quality and service, so hearing that you’ve had a positive experience is incredibly rewarding.
Best regards; Charlotte
Unexpected Shipping Costs
We ordered several posters, they are nice, but despite promising „free shipping“ for our Country at check-out, we received a high bill (50 Swissfrancs) from FedEx for shipping costs.
We contacted the Paper Collective customer support, but they only told us that this matter „is beyond their control“ and that this reason does not qualify to return our order.
So we‘ll never order from them again. Just thought I‘d share our experience, to protect other customers.
8 października 2025
Opinia niezależna
Odpowiedź od Paper Collective
Dear Ley Lou.
I’m sorry to hear about your experience. I’d like to clarify that the extra invoice you received from FedEx is not related to shipping fees — shipping with us was free of charge.
The additional amount is a customs fee, which applies when ordering from an EU country to a non-EU country (and vice versa). These charges are issued directly by customs authorities, not by us or FedEx for shipping.
Please don’t hesitate to reach out to our customercare@papercollective.com mail, if you have any further questions or need assistance.
Best Regards; Charlotte
Amazing quality, shipping fees
Everything arrived quickly and securely, but I didn’t realize I would have to pay further customs fees. It is written in the shipping details on the website but it’s very small and I would have preferred it if it was emphasized, because it raised the price by almost an extra 50%
5 października 2025
Opinia niezależna
Odpowiedź od Paper Collective
Dear Shachar.
Thank you for your great feedback regarding the actual shipment. I am sorry to hear that you were not aware of the customs fee, which will be charged directly by customs authorities, not by us or FedEx for shipping. The customs fee is being charged when ordering from an EU country to a non-EU country (and vice versa).
Please don’t hesitate to reach out to our customercare@papercollective.com mail, if you have any further questions or need assistance.
Best Regards; Charlotte
Odpowiedź od Paper Collective
Dear Lucie
Thank you so much for your kind feedback. We truly appreciate it — it means a lot to us. At Paper Collective, we constantly strive to deliver the best quality and service, so hearing that you’ve had a positive experience is incredibly rewarding.
Best regards; Charlotte
Great customer service
Great customer service. I made a mistake on my order and someone got back to me right away and resolved it. The print was excellent quality and the frame fit it perfect.
28 września 2025
Opinia niezależna
Odpowiedź od Paper Collective
Thank you so much for your kind feedback. We truly appreciate it — it means a lot to us. At Paper Collective, we constantly strive to deliver the best quality and service, so hearing that you’ve had a positive experience is incredibly rewarding.
Best regards; Charlotte
Odpowiedź od Paper Collective
Dear Johanna
Thank you so much for your kind feedback. We truly appreciate it — it means a lot to us. At Paper Collective, we constantly strive to deliver the best quality and service, so hearing that you’ve had a positive experience is incredibly rewarding.
Best regards; Charlotte
Det var en fornøjelse at handle med jer
Det var en fornøjelse at handle med jer
1 września 2025
Opinia niezależna
Odpowiedź od Paper Collective
Tusind tak for din venlige feedback. Vi sætter stor pris på det – det betyder meget for os. Hos Paper Collective stræber vi altid efter at levere den bedste kvalitet og service, så det glæder os virkelig at høre, at du har haft en god oplevelse.
De bedste hilsner, Charlotte
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