pampeano Recenzje 

127
•
Wynik TrustScore: 4.5 na 5

4,4

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I ordered some belts from Pampeano, but unfortunately I’d measured myself incorrectly and the belts were too long. With a holiday coming up, I was in a real hurry to get the correct sizes. The Pam... Zobacz więcej

Oceniono na 5 z 5

Jeg bruker pampeano-beltet mitt til alt – både når jeg rir på landet og når jeg kler meg opp til kontoret. Solid kvalitet, stilig og laget for å vare. Leveringen til Norge var helt problemfri, noe som... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Absolutely disgraceful customer service. The moment they take your money, you no longer matter. They treat customers with total disrespect and speak to you like trash. Refunds are clearly somethi... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Ordered wrong size belt for Christmas gift and returned it no problem in New Year. Replacement was send within a few days and although there was a slight delay on the courier end, Matt and Anna were s... Zobacz więcej

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Napisane przez firmę

pampeano offers a wonderful range of premium leather accessories, in particular our pampeano belts for which we are best known. Complimentary delivery and optional personalisation.


Dane kontaktowe

4,4

Doskonała

Wynik TrustScore: 4.5 na 5

127 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 75% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,4

Wszystkie recenzje

(127)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 13

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Excellent service

Excellent service. Ordered a belt for my son for Christmas and realised I had ordered the wrong size 3 working days before Christmas Day. Husband kept that belt so reordered in the correct size and was here within 2 days.
Gorgeous belt and great quality.

19 grudnia 2024
Opinia niezależna
Oceniono na 5 z 5

Amazing collar for whippet

So happy with my purchase, i have been trying to find a smart collar for my whippet and saw this one. Its perfect, lovely material and very good quality. As always delivery was super quick too !

4 grudnia 2024
Opinia niezależna
Oceniono na 5 z 5

Can’t recommend highly enough

Can’t recommend highly enough.
I’ve bought 6 of their belts and a leather travel bag. The workmanship is fantastic and their customer service went above and beyond with their help. I’m well pleased.

17 listopada 2024
Opinia niezależna
Oceniono na 5 z 5

Happy repeat customer

This is my 3rd Pampeano purchase. I come back because I love the quality. Stunning collar for our gorgeous lab. So well made. I'm currently browsing laptop bags.....

6 września 2024
Opinia niezależna
Oceniono na 2 z 5

No accountability when quality is substandard

After years of our entiring family wearing Pampeano belts, this one was dissapointment. Obviously the hand stitching was defective and unraveled in 5 places on the third time wearing. Pampeano refuses to replace - said they were snags caused by wearer. If one or even two places I might give them that - but 5 different spots - NO! They would extend a courtesy repair if I pay to send to UK from the UAE (paid $100 USD) where it was delivered to. Unfortunately they will NOT stand behind the product! So CAN NOT and WILL NOT recommend them nor buy from them again. POOREST customer service I have encountered in years!

12 czerwca 2024
Opinia niezależna
Logo pampeano

Odpowiedź od pampeano

As you have explained, you have many belts of ours with no issues. Whether this belt is defective or something has happened to it, we can not know until we have seen it.
I have reviewed the correspondence and can see that we offered to repair or replace once we received the belt. We explained that we are unable to collect it from Panama where you are on holiday which you are not happy about. We explained that we would gladly resolve it for you when you are back in the UK. Without physically having the product we are unable to move forward.
The offer remains to resolve it for you once we have it.
Might I politely remind you to be courteous to the team at pampeano as the manner in which you have written to the customer services team is not helpful to the situation.

Oceniono na 5 z 5

I love my skinny pampeano belt

I love my skinny pampeano belt, beautiful colours, soft leather, a good quality product for sure.
Fits really well around my waist despite me being on the chubby, doesn’t move around and dig, feels very comfortable to wear.
Looking forward to more colours in the skinny belt.

13 lipca 2024
Opinia niezależna
Oceniono na 5 z 5

I bought two belts and am really…

I bought two belts and am really pleased with the service and excellent quality. The colours and feel are brilliant. Thank you very much.

5 czerwca 2024
Opinia niezależna
Logo pampeano

Odpowiedź od pampeano

Thank you for your feedback, we are delighted you are happy with the products and service. Look forward to tempting you to add to the collection.

Oceniono na 5 z 5

This is the second head collar I've…

This is the second head collar I've brought for my mare, they are truly stunning. I get comments all the time asking where I have brought mine from. The size very true to fit and the quality is outstanding. I might need to buy myself a belt to match!

14 maja 2024
Opinia niezależna
Logo pampeano

Odpowiedź od pampeano

Thank you for your feedback, we are thrilled you are now considering a matching belt

Oceniono na 5 z 5

I wasn’t sure what size collar for my…

I wasn’t sure what size collar for my dog I rang Pampeano the lady couldn’t have been more helpful,so I ordered what she recommended and it’s perfect. The service was prompt. The collar is beautiful I cannot recommend this company any higher a great experience. An added bonus I got a £10 discount on a next purchase so have ordered the matching lead.
Thank you so much Pampeano .

14 maja 2024
Opinia niezależna
Logo pampeano

Odpowiedź od pampeano

Thank you for your lovely feedback. We are delighted that our team were able to assist you with your purchase.

Oceniono na 5 z 5

Great Belt

This is my second purchase from Pampeano. I love the quality of the belt. It will be a part of my wardrobe for many years to come.

12 kwietnia 2024
Opinia niezależna
Logo pampeano

Odpowiedź od pampeano

Thank you for your review, we look forward to tempting you again with our range of ;products

Oceniono na 5 z 5

Great belt, great service

Website and order process was simple and easy to use and the belt and dog collar are of exceptional style and quality.

27 marca 2024
Opinia niezależna
Logo pampeano

Odpowiedź od pampeano

Thank you for your feedback, delighted you found the whole process straightforward and appreciate the quality of our product

Oceniono na 5 z 5

Great product & Customer Service

I’ve bought 5 belts from Pampeano and the quality is fantastic. Also the customer service is second to none.
They sent me out the wrong belt so I contacted their CS and spoke to Mel. She arranged the correct belt to be sent out straight away. No messing, no fuss, just proper good service.
I would totally recommend purchasing from Pampeano and I will continue to do so when I see another belt which takes my fancy.

27 marca 2024
Opinia niezależna
Logo pampeano

Odpowiedź od pampeano

Thank you for your feedback, it really is appreciated. Great to see that the team were able to resolve this promptly for you.

Oceniono na 5 z 5

Great all round experience.

Great choice of beautiful belts on an easy to use Web site.
Very speedy delivery.
Belt purchased was a present so the addition of the recipient's initials made it extra special.
Lovely, good quality belt that is unusual made an excellent gift.
Will buy again.

24 lutego 2024
Opinia niezależna
Logo pampeano

Odpowiedź od pampeano

Thank you for your feedback, we are delighted you are happy with your product and our service

Oceniono na 5 z 5

Top quality product

Top quality product, beautifully made, nicely packaged & quick delivery.

7 marca 2024
Opinia niezależna
Logo pampeano

Odpowiedź od pampeano

Thank you for your feedback, it really is appreciated

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