Palava.co Recenzje 

204
Wynik TrustScore: 5 na 5

4,8

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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Palava is a great example of English fashion. I am a faithful customer, from France. Exceptional styling, design, patterns, colours, high quality and great customer service are a reflection of the tru... Zobacz więcej

Oceniono na 5 z 5

Brilliant customer service once again from Palava Team. Purchased the mustard boxes zip up jacket, warm, easy to wear, smart, & original, so many compliments, I love it. A few items for Xmas gifts…s... Zobacz więcej

Oceniono na 4 z 5

Mycket nöjd med produkten (sömmen gick inte hela vägen i ena fickans foder, så det var ett litet hål. Annars hade det varit fem stjärnor). Bra kvalité, härlig färg som överensstämmer med den på bilder... Zobacz więcej

Oceniono na 5 z 5

Really excellent visit to shop: the staff were great, kind , helpful. A bit like asking a friend for advice on cut, style etc. Came away with two dresses which will go perfectly with the rest of my... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep odzieżowy

Napisane przez firmę

Colourful, unique and flattering dresses and knitwear for women. Ethically made in the UK and Europe with natural and sustainably sourced materials.


Dane kontaktowe

4,8

Doskonała

Wynik TrustScore: 5 na 5

204 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,8

Wszystkie recenzje

(204)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 3

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 3 z 5

Wldnt order again

All the sizing was too small. Also no free postage on returns

28 sierpnia 2023
Logo Palava.co

Odpowiedź od Palava.co

Hi Catrin, thank you for taking the time to give us your feedback. We're really sorry you weren't pleased with your items. As all bodies are different, it's quite hard to guarantee sizing.. We have tried to be as precise as we could with the size charts available for each product. These show exact measurements of the garment so you can measure it against yourself or an item you already have in your wardrobe. Ultimately it's really hard to advise when not in person though, I hope you will be able to make it to our little shop in King's Cross one day so we can help you better with the sizing. Have a lovely day, The Palava Team

Oceniono na 5 z 5

Very poor customer care

I’m only happy with the dress I bought from the physical shop! On line experience is not so great- first, dresses look way much better on-line than when you see them, and secondly Palava has very, very poor customer care. I ordered 6 dresses, one of which I paid but has not arrived. Apparently they forgot in the warehouse to pack it! I had to call the Palava office on 3 occasions and overall I was left with the very, truly poor customer experience. I paid for the dress, and received 1/2 empty parcel, and sadly still have not received it, and still chasing it. No explanation or follow up email/ calls from Palava. . Feels very unprofessional rather than organic or environmentally friendly. Explains Palava name for the business. Shame.

4 września 2023
Oceniono na 5 z 5

Excellent service

My queries were answered very helpfully. I liked the dress I ordered very much but for various reasons it wasn't quite right for me. I hope to buy something from Palava in the future.

3 sierpnia 2023
Oceniono na 4 z 5

Great patterns, quirky styles and very well made clothing

I love Palava's quirky, original retro styles. My only caveat is the sizing of their dresses. Some styles fit like a glove and others in the same size will be perfect at the waist and too big in the boob area. But then I suppose this variability gives everyone a chance to find a style that fits them. But I ADORE Palava! And I appreciate their green credentials.

30 lipca 2023
Oceniono na 5 z 5

Very nice products and polite response

I've used it several times. It takes about 2 weeks to arrive in Japan, but I'm relieved to receive a polite email about the delivery. And the clothes that arrive are very nice and wonderful! I'm always looking forward to receiving the clothes from this store. I want to go to a store in England someday.

31 lipca 2023
Oceniono na 5 z 5

Fabulous

This is a very good, reliable company to purchase from. Items are dispatched promptly, and the quality and style of their products are fabulous.

30 lipca 2023
Oceniono na 4 z 5

Eco-friendly packaging and a well-made organic cardigan.

Bought this Organic Cotton Cardigan-Vera Cream Floral Corsage on the sales. Received in a large paper bag with cute drawings. It came with a nostalgic receipt slip which I was pleasantly surprised how eco-friendly the company has worked on eco-friendly packaging! The cardigan was pretty and well made. The piece appeared true to the image online. The shop is a little more expensive than I would normally shop for the same quality of clothes.

30 lipca 2023
Oceniono na 5 z 5

Great service and super confortable trousers

This was the first time that I bought on Palava and I have to say, it was great. I did the mistake of ordering the wrong size, I wrote an Email asking how to proceed, the responded quickly, I send back the small size and got the bigger one within some days. There was no problem at all, very kind and the trousers are super comfortable and fit perfectly.

26 lipca 2023
Oceniono na 2 z 5

They sent the wrong item.

They sent the wrong item because they didn't have the item I ordered in stock although it was shown on their website.
They didn't bother to check if it was the same item or not when made the parcel.
Very disappointed.

23 lipca 2023
Logo Palava.co

Odpowiedź od Palava.co

Hello, thanks for taking the time to write a review. We're really sorry we made a mistake when sending you your item. This shouldn't have been done without consulting you first. Unfortunately our items are made in small runs and mistakes in stock count can happen. Please email us hello@palava.co and we can organize a free return for you!
Thanks, The Palava Team

Oceniono na 5 z 5

Helpful staff and quick reply to…

Helpful staff and quick reply to questions. The dress is fab, fit is great and the material is lovely.
Just to warn EU customers, the customs charges are extortionate, this isn’t Palava’s fault hence no deduction in stars, but just a warning

26 czerwca 2023
Oceniono na 5 z 5

Happy customer.

When I received my original order, it was the wrong size. I contacted Palava and spoke to a very helpful and pleasant lady. I returned the order and very quickly received my exchange. The quality of the clothes are lovely and the design is just my thing. I will certainly be ordering more items in the future. I also love that the wrapping is all eco friendly. :-)

26 czerwca 2023
Oceniono na 5 z 5

great customer service

I needed to exchange a dress for a different size and the customer service at Palava was great, they were very responsive and helpful. The clothes are so nice, great patterns, fabrics and styles.

26 czerwca 2023

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