STAY AWAY! On 23 August 2019, the lady who runs the Spring Hill office took a payment of 595$ from me (Invoice no. AU-SPHL01470812) to send two big parcels from Brisbane to Toronto. As months... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
STAY AWAY! On 23 August 2019, the lady who runs the Spring Hill office took a payment of 595$ from me (Invoice no. AU-SPHL01470812) to send two big parcels from Brisbane to Toronto. As months... Zobacz więcej
Reakcja na opinię
They just did it - we had 3 couriers cancel on us due to the location of picking it up, but pack n send just did it. Very grateful.
Reakcja na opinię
I went the DIY route - worked exactly as advertised. Great to be able to drop off in BNE Inner City on a Saturday - Thanks Spring Hill!
Reakcja na opinię
Every delivery has gone off smoothly so far. Only difficulties have been on the receiving end (‘lost’ commercial invoices)
Reakcja na opinię
PACK & SEND is Australia’s most trusted logistics partner, delivering tailored solutions for individuals, businesses, and government. With expertise in parcel courier services, freight solutions, and eCommerce fulfillment, we make complex sending simple. Every consignment is handled with precision — from custom packaging and secure management of fragile items to express delivery and international freight coordination. Since 1993, PACK & SEND has redefined how parcels and freight move across Australia and the globe. Our comprehensive network and proven processes offer seamless, end-to-end logistics support. We work closely with every client to ensure smart, reliable outcomes that save time and reduce complexity. Our team of logistics specialists takes the guesswork out of sending. Whether it’s a single parcel or a large-scale project, we craft customised solutions that prioritise security, speed, and service. From pick-up to packaging, from dispatch to delivery — we handle everything in between with confidence. Pack with precision. Send with confidence. Handle everything in between. That’s logistics, done the right way.PACK & SEND is Australia’s most trusted logistics partner, delivering tailored solutions for individuals, businesses, and government. With expertise across parcel courier services, freight solutions, and eCommerce fulfillment, we make complex sending simple and seamless. From custom packaging and careful handling of fragile, oversized, and sensitive items to express delivery and international freight coordination, every consignment is managed with precision. Since 1993, PACK & SEND has redefined logistics. Our mission is to remove complexity from the sending process, offering peace of mind through reliable, end-to-end solutions. Our nationwide and global network ensures that parcels and freight move effortlessly across towns, cities, and continents — supported by proven processes and the latest technology. Every step is designed to save time, reduce risk, and deliver outstanding outcomes. For businesses, we offer scalable logistics solutions that align with commercial objectives — from warehousing and pick-and-pack services to customised fulfillment and streamlined distribution. eCommerce sellers trust us to manage their fulfillment efficiently, ensuring fast and reliable delivery experiences for their customers. Government and enterprise clients rely on our commitment to compliance, security, and accountability at every stage. Our team of logistics specialists work closely with every client, crafting personalised strategies that meet specific needs. Whether sending a single parcel, coordinating sensitive freight, or designing a bespoke logistics framework, we handle everything with expertise and care. Pack with precision. Send with confidence. Handle everything in between. That’s logistics, done the right way — only at PACK & SEND.
1/457 Upper Edward St, 4000, SPRING HILL, QLD, Australia
Brak historii zapraszania do wystawiania recenzji
Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
STAY AWAY!
On 23 August 2019, the lady who runs the Spring Hill office took a payment of 595$ from me (Invoice no. AU-SPHL01470812) to send two big parcels from Brisbane to Toronto. As months passed by and the parcels would not arrive, I emailed her several times but she kept ignoring my messages. When I would call her on the phone, she would keep repeating that she was in touch with Customs and that Customs was still checking the contents of the parcels. When out of despair and frustration I decided to contact their Field Manager, I found out that my parcels had never left the Spring Hill office and that the above-mentioned lady had been lying to me about her talking with Customs. My parcels had never reached Customs.
The Field Manager admitted that this lady deliberately decided not to send my parcels despite having received the payment and that she would keep lying as she was too ashamed of what she had done.
After her attempted theft was found out and thanks to the Field Manager my parcels were sent and I received them after a week or so.

Odpowiedź od PACK & SEND Australia - Spring Hill
Great friendly and efficient service by the Spring Hill team

Odpowiedź od PACK & SEND Australia - Spring Hill
Every delivery has gone off smoothly so far. Only difficulties have been on the receiving end (‘lost’ commercial invoices)

Odpowiedź od PACK & SEND Australia - Spring Hill

Odpowiedź od PACK & SEND Australia - Spring Hill
They just did it - we had 3 couriers cancel on us due to the location of picking it up, but pack n send just did it. Very grateful.

Odpowiedź od PACK & SEND Australia - Spring Hill

Odpowiedź od PACK & SEND Australia - Spring Hill

Odpowiedź od PACK & SEND Australia - Spring Hill

Odpowiedź od PACK & SEND Australia - Spring Hill

Odpowiedź od PACK & SEND Australia - Spring Hill

Odpowiedź od PACK & SEND Australia - Spring Hill

Odpowiedź od PACK & SEND Australia - Spring Hill

Odpowiedź od PACK & SEND Australia - Spring Hill
I went the DIY route - worked exactly as advertised. Great to be able to drop off in BNE Inner City on a Saturday - Thanks Spring Hill!

Odpowiedź od PACK & SEND Australia - Spring Hill
It took a week for my boxes to be collected

Odpowiedź od PACK & SEND Australia - Spring Hill
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