Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Great product my hair is fine but it started to fall out quite a lot I'm just starting my third month and my hair is hardly falling out now so very pleased & I also got a free shampoo (full size) to t... Zobacz więcej

Oceniono na 3 z 5

I received an email advising that a gift would be included in my last delivery; however, it was not. In every dispatch you include plastic-based advertising material. Are you aware of environmental... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

Once I had an issue with the delivery. It was before Christmas so I have ordered a hand cream as a gift. I was very nervous to get it on time. It took very long time and 3 redelivery attempts to resol... Zobacz więcej

Oceniono na 5 z 5

TRX2 Lotion чудовий засіб, дієвий, суттєво знижує випадіння волосся, приємний та зручний у використанні. Ефект помітний не відразу, так як засіб натуральний, але після нетривалого часу використання ви... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z witaminami i suplementami
  2. Producent kosmetyków
  3. Sklep z produktami do włosów
  4. Sklep z produktami dla zdrowia i urody

Napisane przez firmę

Oxford Biolabs is a nutraceutical and cosmeceutical company that develops a range of naturally-based products aimed at combating unwanted signs of ageing, such as hair loss and premature greying, maintaining a youthful skin and normal immune system. Since 2009, the company has been pursuing the development and distribution of scientifically tested products backed by world-class research. The existing brands under Oxford Biolabs include: 1) TRX2®, a naturally-based molecular hair regimen that has been designed for those people who experience hair loss and thinning; 2) Melaniq® Food Supplement for Hair Pigmentation, which has been developed to focus on the prevention of grey hair; 3) DRM4® Molecular Food Supplement for Skin which was specifically formulated to activate, stimulate, and promote healthy skin through powerful antioxidants like vitamins C, E, B2 (riboflavin), and the essential micronutrient selenium; 4) Advanced Care Range of Products - Thickening and Styling Cream, Volumizing Shampoo, Bio-Active Conditioner and Nourishing & Anti-Oxidising Hand Cream. 5) Eyelash Vitality Serum which improves eyelashes, making them thicker, longer and healthier-looking 6) Molecular Food Supplement Immune+ that supports the immune system This page contains reviews about TRX2®, Melaniq® and about other products produced by Oxford Biolabs®.


Dane kontaktowe

4,3

Doskonała

Wynik TrustScore: 4.5 na 5

405 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 100% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

10 out of 10,

Great product my hair is fine but it started to fall out quite a lot I'm just starting my third month and my hair is hardly falling out now so very pleased & I also got a free shampoo (full size) to try and I'm very happy with that too

17 marca 2026
Oceniono na 2 z 5

2 shipments in one month is far too…

2 shipments in one month is far too much.
Please send next shipment not before 1st of September 2026

10 kwietnia 2026
Logo Oxford Biolabs Ltd.

Odpowiedź od Oxford Biolabs Ltd.

Thank you for leaving a review for us.

We have now checked our records and can see that there was some internal misunderstanding during the last correspondence with you which caused two orders to be processed within two months.

Our CS team has now scheduled the next shipment to be made in September.

Yours Sincerely,
Oxford Biolabs

Oceniono na 3 z 5

Gift offered but not included

I received an email advising that a gift would be included in my last delivery; however, it was not.
In every dispatch you include plastic-based
advertising material. Are you aware of environmental issues, such as microplastics being found even in the air?

4 marca 2026
Logo Oxford Biolabs Ltd.

Odpowiedź od Oxford Biolabs Ltd.

Thank you for your feedback!

Please accept our apologies for not including a free sample in your recent delivery. Having checked our records, we can see there was a technical error which caused that. We will make sure to add two free products to your next order.

Regarding the advertising materials, those should be excluded from future deliveries. Thank you for raising awareness.

Yours Sincerely,
Oxford Biolabs

Oceniono na 4 z 5

A delivery issue but I appreciate the service of Oxford Biolabs

Once I had an issue with the delivery. It was before Christmas so I have ordered a hand cream as a gift. I was very nervous to get it on time. It took very long time and 3 redelivery attempts to resolve the delivery problem which occurred with Royal Mail but the Oxford Biolab manager was very helpful and supportive she did a great job being with me until I get my order. I am happy with the products.

16 grudnia 2025
Oceniono na 5 z 5

I have been a customer for several Years…

I have been a customer for several years. Even when there has been the occasional delivery shortfall it has been immediately corrected.

I believe and have experience that the company’s products are genuine and in fact do do perform as stated.

13 stycznia 2026
Oceniono na 5 z 5

Oxford Biolab products are great

Oxford Biolab products are great, but I keep getting notified that I have all these points I have earned after more than 10 years of subscription, and that I should put them to good use. Would love to! but it doesnt seem to be possible :(

9 stycznia 2026
Logo Oxford Biolabs Ltd.

Odpowiedź od Oxford Biolabs Ltd.

Thank you for your feedback!

We are glad to hear you like our products. As for the rewards points, our Customer Service team will email you shortly and show you how to use the program.

Yours Sincerely,
Oxford Biolabs

Oceniono na 1 z 5

Disappointment

Basically, failure to inform customer about customs complications and, particularly, concerning the limit of 150 euros for tax and tariffs exemption. Honestly, aware of those circunstancies, I think you should have maintained the purchase amount below that limit

8 stycznia 2026
Logo Oxford Biolabs Ltd.

Odpowiedź od Oxford Biolabs Ltd.

Thank you for sharing your feedback!

Having checked your recent order and correspondence history with our CS team, we can state the following.

We can see that your past orders were delivered within Malaga, Spain. Your two recent orders were sent to Santa Cruz de Tenerife. Deliveries to islands may result in additional duties and fees collection. According to our shipping terms (indicated on our website), customers are solely responsible for any import taxes, customs duties, sales taxes and any other levies that may be assessed.

Our invoices automatically reflect the purchase value. We do not manually change that. Having checked, your purchase value is below €150.

In any case, our CS team will reach out to you shortly and come up with a discount using your rewards points to compensate for the recent delivery inconveniences.

Yours Sincerely,
Oxford Biolabs

Oceniono na 2 z 5

Although I entered my address…

Although I entered my address correctly, my cargo went to another address, the products are good, but the cargo shipment is a complete disaster. I waited for the package to reach me for exactly 1 month.

11 listopada 2025
Logo Oxford Biolabs Ltd.

Odpowiedź od Oxford Biolabs Ltd.

Dear Hasan Ibryamov,

Thank you for sharing your feedback!

Having checked with the team, we can see that your order wasn't delivered to another address but returned back to our warehouse by DHL because of the missing house number (you did not provide it) in the delivery address details.

Additional data shows that the replacement was sent free of charge later on after you contacted our support team, and it was delivered successfully.

Do not hesitate to reach out if any assistance is needed in future.

Yours Sincerely,
Oxford Biolabs

Oceniono na 5 z 5

Great hair product

I really appreciate being able to adjust the shipping date of my quarterly subscription. It's convenient when I'm going on vacation. The TRX hair pills keep my hair in good condition. I've tried other brands, but they didn't work as well as this one.

16 października 2025

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

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Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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