Owners Direct 

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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

So glad to see these reviews, particularly having spent 45 mins the other day with an inquiry to Home Away's online Help Chat (a clear misnomer) Time wasted partially due to the operator clearly too... Zobacz więcej

Oceniono na 1 z 5

Farewell Owners Direct/HomeAway...........I am off to Simply Owners - fantastic site, one off payment - no 5-12% commission on top of advertising cost,no debit/credit card fees for owner ,no service... Zobacz więcej

Oceniono na 2 z 5

VERY disappointed as a renter. Tried to book 3 different properties all showing available at time of inquiry. Each time we were told that the owner did not update there calendar in a timely manner and... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I have been advertising my villa with Owners Direct since 2005 and love the improvements that they have made to the system. I don't have to deal with endless enquiries as guests can book instantly. Th... Zobacz więcej

Informacje dotyczące firmy

  1. Wynajem wakacyjny

Informacje przekazane przez różne źródła zewnętrzne

Owners Direct advertises over 31,000 holiday villa and apartment rentals worldwide - book direct with the owner. Villas, apartments, chalets, cottages, guesthouses and bed and breakfasts in Spain, Balearics, Portugal, France, Italy, Florida, Canary Islands, Cyprus, Turkey and many other popular destinations.


Dane kontaktowe

Wszystkie recenzje

(1869)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 0

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

The cottage did not disappoint, good as its name

The cottage was as described, mattresses comfortable, everything immaculate, removal of kitchen refuse daily as no bin collectionnot a problem! The view of the river and railway line and the college was wonderful, and although we had to park a car down the road, the walk to the ferry across to Dartmouth was part of the hol and necessary exercise. The locals are helpful and friendly despite a justifiable resentment at the over buying of holiday homes and doubtless greed of some short sighted developers! A visit to Slapton was made impossible as the road is out of use, thanks to winter storms, they need to get on with repairing that, as the country lanes are not really made for range rovers and mercedes...However the trip round made the visit to Torcross worth the trouble. Our daughter in law was highly impressed with the sleeping arrangements and two bathrooms. Thank you. ***Oh one snag, not very computer literate, found initial booking and trying to get details off something that said Download here, BUT DIDNT! a trial, SO I emailed the Owner who was more than helpful! I was not sure how many companies were involved in the end, and did not need offers across the globe for 4 nights!

9 kwietnia 2018
Opinia niezależna
Oceniono na 4 z 5

Lovey accommodation

Lovey accommodation. Our host Gigi was friendly , very helpful and accommodating. We enjoyed our break away in a lovely part of the UK

6 kwietnia 2018
Opinia niezależna
Oceniono na 1 z 5

How much do they take?

Does anyone know what Owners Direct charges guests and owners? I am having difficulty determining this.

4 kwietnia 2018
Opinia niezależna
Logo Owners Direct

Odpowiedź od Owners Direct

Dear Jo,

We thank you for your question. Please be informed that property owners are charged a booking fee that is 8% of the total rental amount on pay-per-booking listings and subscriptions require one annual fee. The cost of an annual subscription is £249. Travellers who book through our site are charged a service fee. The service fee is between 5-12% for most bookings but can be above or below, based on the reservation.

Oceniono na 1 z 5

Terrible business model Shock capitalism

Terrible business model, ruined a perfectly good company business model through corporate greed.
No communication now with the owner, they block e mails and charge 10% booking fee on top of the stated price. Owners are leaving in droves.
OD sending you all this 'customer service consultation' and then ignore your feedback.
Reminds one of Naoi Klein's book on 'Shock capitalism', bully boy business

3 kwietnia 2018
Opinia niezależna
Logo Owners Direct

Odpowiedź od Owners Direct

Dear Peter,

Would like to ensure you that your concerns are highly important to us. Please be advised that we have removed email addresses from initial enquires for security reasons. However, contact details will continue to be available in your dashboard after a booking is accepted. To clarify, the service fee is between 5-12% for most bookings. We use the service fee to cover the costs of enhanced services and protections designed to give travellers peace of mind when booking, such as 24/7 customer service and emergency re-booking assistance. We have also introduced our Book with Confidence Guarantee.

Oceniono na 3 z 5

Owners direct is a very good site.

Owners direct is a very good site to find somewhere to stay on holiday if you would rather have a home for home felling that you don’t get from a hotel.

All though I was rather dis appointed this time as I had to cancel due to unforeseen circumstances and did not get my deposit back.
Jacqui

3 kwietnia 2018
Opinia niezależna
Logo Owners Direct

Odpowiedź od Owners Direct

Dear Jacqui,

We regret to hear about the issue with your deposit. Should you wish to contact our customer support team they will be happy to look into this and address the situation.

Oceniono na 5 z 5

Property for big family party

It was easy to navigate around the site. I especially liked being able to contact the owner direct with queries about the property. Now looking forward to staying there.

3 kwietnia 2018
Opinia niezależna
Oceniono na 4 z 5

Confusion

After I had booked a property I got an email to say it wa# already booked by someone else. I had already paid the deposit so was concerned. The owners were also confused but reassured us our booking was secure.

2 kwietnia 2018
Opinia niezależna
Oceniono na 5 z 5

Upcoming holiday

Been in touch by email with the home owner. I found her very helpful with information and any needs I have. She is going to give me more information nearer to our holiday

2 kwietnia 2018
Opinia niezależna
Oceniono na 5 z 5

Great Service

I have been using owners direct for years now and always find what I want and feel safe in booming though them

Great service

2 kwietnia 2018
Opinia niezależna

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