What a company. Candles that actually smell of something after burning for a long time. Ordered on line delivery quick. Mauritius is my favourite and the candle and room spray are out of this world... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Bought the new range of cleaning products from Owen Drew and couldn't be more pleased. The fragrance is on par with the room spray and perfume What makes it special is that the fragrance lasts... Zobacz więcej
I ordered a refill for the Mauritius reed diffuser which arrived within a few days. I love the perfume and wish the Mauritius liquid soap was still available.
What a beautiful aromatic boutique in Brimstage. Went in to purchase a gift and could have bought everything in the shop! Wonderful service, a lovely place to visit and the scents in the shop are amaz... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Multi Award-Winning British Fragrance House - Scented Candles, Luxury Soaps, Bath Oils, Perfumes and more. As featured in VOGUE, Forbes. BBC One Dragons' Den Winning Pitch 2021
Dane kontaktowe
Wirral Point, 132 Claughton Road, CH41 6EY, Birkenhead, Zjednoczone Królestwo
- info@owendrewcandles.com
- www.owendrewcandles.com
4,9
Doskonała
2 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 50% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od Owen Drew England
Thank you for taking the time to leave your feedback. We are so pleased your order arrived promptly and that you are enjoying the fragrance.
Owen Drew
Owen Drew has been quiet in the past few months but has been more visible lately - thank goodness. The perfume is exquisite - long may they continue
31 października 2024
Odpowiedź od Owen Drew England
Thank you for your kind words and for staying with us. We were so pleased to be back and it meant a lot to hear how much you enjoyed the perfume.
Product lovely as usual but communication was poor……Although I was notified that you were…
Although I was notified that you were moving there was no date on the email and I therefore went to Hamilton square to collect my item. In addition to the waste of my time I paid for parking too! I did email to say I was on holiday and would be late collecting and whilst I received an acknowledgment I did not receive a response so unfortunately overall communication was poor!
31 października 2024
Odpowiedź od Owen Drew England
Thank you for your feedback. We were sorry to hear about your experience and truly appreciated you bringing this to our attention. Your comments helped us to improve communication going forward.
excellent service
1 listopada 2024
Odpowiedź od Owen Drew England
Thank you, we really appreciated your kind feedback and support.
Odpowiedź od Owen Drew England
Thank you, we were so pleased to hear you were happy with both your products and the delivery.
Great candle
Great candle. Lost a star as the “pick up” option is confusing. Address listed is residential with no signage and multiple call buttons to press. Suggest you put a sign out for future customers
27 października 2024
Odpowiedź od Owen Drew England
Thank you for your feedback and for highlighting this. We appreciated your comments and took them on board to help improve the collection experience for future customers.
Absolutely love the room spray and oil
Absolutely love the room spray and oil, the smell is amazing
8 października 2024
Odpowiedź od Owen Drew England
Thank you, we were delighted to hear you loved the room spray and oil. Your support meant a great deal to us.
I ordered a gift voucher for a friend’s…
I ordered a gift voucher for a friend’s birthday.
7 października 2024
Odpowiedź od Owen Drew England
Thank you for choosing us for your gift. We hoped it was well received and brought a little joy.
Great service x
13 października 2024
Odpowiedź od Owen Drew England
Thank you, we truly appreciated your support.
Odpowiedź od Owen Drew England
Thank you so much, we were thrilled to hear you loved the perfumes and had a great experience with delivery. Your support meant the world to us.
Port of Liverpool wax melts
I adore the Port of Liverpool wax melts... they smell amazing.
13 października 2024
Odpowiedź od Owen Drew England
Thank you, we were so pleased to hear how much you enjoyed the Port of Liverpool wax melts. Your support was very much appreciated.
Lovely personal touch thank you x
23 września 2024
Odpowiedź od Owen Drew England
Thank you, we were so pleased you appreciated the personal touch. Your support meant a lot to us.
Odpowiedź od Owen Drew England
Thank you for your kind words and continued support. It was always a pleasure to serve you.
Amazing products!
This company is fantastic. Great products and exceptional customer service. Highly recommend.
3 października 2024
Odpowiedź od Owen Drew England
Thank you for your wonderful recommendation. We truly appreciated your support and were delighted you enjoyed both our products and service.
Beautiful Products
When we moved into our flat 3.5 years ago, the previous owner left some Owen Drew diffusers behind. We were determined to find out where this company were and having done that, we have remained fans. The scent from one wax melt fills our large lounge and the room mists are incredible. 1 to 2 sprays quickly clears cooking smells etc and the scent lingers the next day. The natural scent is much better for the environment and for humans alike. Love the soy wax candles as well.
20 września 2024
Odpowiedź od Owen Drew England
Thank you for your thoughtful feedback and for becoming such a loyal fan. We were delighted to hear how much you enjoyed the diffusers, wax melts, and room mists over the years. Your support was truly appreciated.
Stunning home fragrance (diffuser oil)…
Stunning home fragrance (diffuser oil) and friendly and responsive customer service
25 września 2024
Odpowiedź od Owen Drew England
Thank you for your kind feedback. We were pleased to hear you enjoyed the diffuser oil and found our customer service helpful.
Love my candle and room mist.
Love my candle and room mist.
When I walk in to my hall it has a lovely fragrance aroma. The staff are always so friendly and helpful when you call in to the shop. I would highly recommend Owen drew products try them you won’t be disappointed .
22 września 2024
Odpowiedź od Owen Drew England
Thank you for your wonderful feedback and recommendation. We were so pleased to hear you enjoyed your candle and room mist and appreciated the friendly service in our shop.
Quality!!
Same as always,great service from Owen Drew. Quality products,bargain prices and fast and secure delivery!! Highly recommend items and the store.
20 września 2024
Odpowiedź od Owen Drew England
Thank you for your continued support and recommendation. We were delighted to hear you appreciated the quality, service, and value we aimed to provide.
Ridiculous
Ridiculous, still haven’t had a dispatch notice or the items despite placing the order 7 days ago! The delivery times have been getting slower and slower… not how Drew would have wanted things 😓😓 very disappointing
20 września 2024
I've had a number of products from Owen…
I've had a number of products from Owen drew and never been disappointed with anythink !
20 września 2024
Odpowiedź od Owen Drew England
Thank you for your kind feedback. We were delighted to hear you have consistently enjoyed our products and truly appreciated your support.
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