I bought two changing robes from Osprey, wondering what they might be like for the price, compared to other brands exuberant prices. We were well shocked, their products are amazing, true to size and... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We ordered a hooded towel with bag. Unfortunately there was a problem with a seam. The customer service team were brilliant. They responded quickly and immediately sent a new replacement. The towel it... Zobacz więcej
I’ve been trying to return a wetsuit for a month and i’ve been emailing and sending message constantly but haven’t heard a single response. It’s highly disappointing and now it’s expiring the return p... Zobacz więcej
Reakcja na opinię
Was looking around for a robe like this to put on after a sea swim but also post Ultra runs and this robe delivers. Lovely and cosy, the right length and was perfect post my Gower Penisula run at... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Raised by Surf and Skate culture for over 25 years, Osprey Action Sports is one of the UK’s best-selling surf brands and Europe’s fastest growing skate brands. Founded on the coasts of Devon, we pride ourselves in offering durable, quality action sports products which are accessible to people of any level. Whether you’re looking to hit the halfpipe with one of our skateboards, cruise the seafront on a longboard or get in the water with our wetsuits or surfboards, we have a range of products which are perfect for getting the adrenaline pumping.
Dane kontaktowe
8 Wentworth Rd, Heathfield Industrial Estate, TQ12 6TL, Newton Abbot, Zjednoczone Królestwo
- 0845 576 7686
- info@ospreyactionsports.com
- www.ospreyactionsports.co.uk
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Good-looking
Good-looking, sturdy scooter, and easy to steer. Much enjoyed by my three+3/4 years old grandson. Scooter unfolds and folds down readily and safely.
Thank you.
Może korzystać z AI, aby udzielać odpowiedziCzytaj więcej
Terrible customer service
Made a mistake on order, emailed in straight away, 3 days still no reply and they still sent order out.
I should have read reviews before ordering, will not be using again!

Odpowiedź od Osprey Action Sports
I bought six skim boards for the eldest…
I bought six skim boards for the eldest six of my eight grandchildren!
The product is excellent and I'm sure they will be well received when I give them to the grandkids in Newquay in two weeks time.
Osprey's response to my order was excellent with five of the boards arriving really promptly. However, the carrier managed to lose one board and their response and eventual delivery was truly lamentable!!
This is reflected in the 4* rating I gave. Such a shame because Osprey were so good.
Have purchased items from Osprey over…
Have purchased items from Osprey over quite a few years.
Have never had a problem with them even if I had ordered the wrong size.
They are always eager to help and make it so easy when you have to exchange items.
I cannot fault Osprey at all and will continue to purchase from them for years to come.
Average overall experience
The ordering/purchasing side was fine, but the returns service, involving Evri, is average.
1 'missed collection', yet I was in the house and by the time I got to answer the door, the driver had already driven off. They then failed to collect the item again on the date/day that they specified that they would call.
My item was eventually collected and returned by Evri a week ago, yet I'm still awaiting a full refund.
It's not an overall good experience.

Odpowiedź od Osprey Action Sports
Ordered 2x buoyancy aids which were to…
Ordered 2x buoyancy aids which were to be delivered in 2-4days, 8days later nothing company just say its delayed but if you reorder it on next day delivery it may come quicker but refund takes 3-5days absolutely ridiculous con- artists!!!

Odpowiedź od Osprey Action Sports
Good product delivered very quickly
I’m still waiting for a refund
I’m still waiting for a refund
Item was sent back on 12th May it’s now 2nd June and no refund received
I’ve emailed several times with proof the return has been received and I get an email to say they have a high volume of emails and delayed response or that it takes 10-12 days for a refund to be processed and it’s well over that now

Odpowiedź od Osprey Action Sports
I ordered a wetsuit online
I ordered a wetsuit online. It arrived as planned. It seems to be a good wetsuit I’m happy.
Great service
Effective, well-priced wetsuit
Wetsuit arrived promptly. Used once in late spring south Cornish sea and wetsuit was really effective. Fairly slimline and snug and great at locking in a rapid warm layer. Front panel is rubber-like quality.
Good company - skateboard section
Osprey skateboards:
Very good and durable for the price.
As much as I like the company I still think I should mention the problems I've had
Problems:
My lonboard had small bubbles in the front part of the griptape, my skateboard had small cracks along the layers and my cruiser had small chips taken out in the trucks
(I don't really mind because I skate in the rain so they're gonna get ruined anyway, they also weren't supernoticable.
______________________________________________
Advantages:
all 3 of my boards were surprisingly durable and pretty good quality especially for how cheap they are
my long board has been used in the rain, dropped from buildings (don't ask) ,sent into walls and it still works perfectly fine, the only difference to the visuals is the wood has gone gray and the front is flatter. it's lasted me 3years so far
Evri lost my cruiser but thankfully osprey sent me a new one with express shipping
Steer clear!
Clearly I should've checked the recent reviews, first, before placing my order! Still waiting for the order I placed about a week ago, now, and no communication has been received. On their website it says that they guarantee items to be sent out the same working day if the order is placed before 2pm, and that it'll be the next working day if placed after... so what's the hold up? I sent an email enquiring, and nothing. Next stop will be to try phoning them, but looking at other reviews, I'm not hopeful I'll get anywhere with it, so looks like it'll be contacting my bank soon after for a chargeback!
Seriously, don't give these guys your money. Customer service is nonexistent, and despite their own guarantees on their website it's apparently a possibility that they just won't send your order out at all.

Odpowiedź od Osprey Action Sports
Very happy to get professional friendly…
Very happy to get professional friendly help from osprey
Sizing very small
Wetsuit is nice, but sizing far too small. Just missed the return window as well. Shame.

Odpowiedź od Osprey Action Sports
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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