The first wetsuit did not arrive as the postcode was wrong by one number. This may have been a typo but there is no such postcode in this area, so this should have been a warning to both the company a... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
This is my first wetsuit for trips to the beach and lochs in Scotland in the summer! and so far so good. I followed the Osprey sizing guidelines and the fitting is pretty good. The quality seems good... Zobacz więcej
Was looking around for a robe like this to put on after a sea swim but also post Ultra runs and this robe delivers. Lovely and cosy, the right length and was perfect post my Gower Penisula run at... Zobacz więcej
High quality wetsuit, well designed and represented exceptional good value. Quickly dispatched in time for my holiday. Would definitely buy again but I have a feeling my wetsuit will last a good while... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Raised by Surf and Skate culture for over 25 years, Osprey Action Sports is one of the UK’s best-selling surf brands and Europe’s fastest growing skate brands. Founded on the coasts of Devon, we pride ourselves in offering durable, quality action sports products which are accessible to people of any level. Whether you’re looking to hit the halfpipe with one of our skateboards, cruise the seafront on a longboard or get in the water with our wetsuits or surfboards, we have a range of products which are perfect for getting the adrenaline pumping.
Dane kontaktowe
8 Wentworth Rd, Heathfield Industrial Estate, TQ12 6TL, Newton Abbot, Zjednoczone Królestwo
- 0845 576 7686
- info@ospreyactionsports.com
- www.ospreyactionsports.co.uk
3,8
Dobra
5 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
We bought an Osprey balance board for…
We bought an Osprey balance board for our 13 y.o and it's been a great present. The whole family use it almost daily for messing around with and practising on. It tidies away nicely too.
22 czerwca 2026
Good quality item and comfy fit
14 lipca 2026
Może korzystać z AI, aby udzielać odpowiedziCzytaj więcej
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Still waiting for refund for a returned…
Still waiting for refund for a returned article. Returns are not free. Contacted customer service twice so far. Evri said it was returned to Osprey on 24th July.
I shan't be using this company again.
14 lipca 2026
Odpowiedź od Osprey Action Sports
Thank you for your review. Please accept our sincere apologies for the delay in responding.
We've been experiencing a particularly busy period, but one of our Customer Service team will be in touch with you shortly to help resolve your query.
Thank you for your patience.
Kind regards,
Customer Service Team
Quality wetsuits
Quality wetsuits, quick delivery and returns when we needed the next size.
14 lipca 2026
Huge issue with returning items
Huge issue with returning items – they don't reply. I bought an item a month ago and I am still waiting for my refund.
13 lipca 2026
Odpowiedź od Osprey Action Sports
Thank you for your review. Please accept our sincere apologies for the delay in responding.
We've been experiencing a particularly busy period, but one of our Customer Service team will be in touch with you shortly to help resolve your query.
Thank you for your patience.
Kind regards,
Customer Service Team
It takes a week to get a reply from…
It takes a week to get a reply from customer services
6 lipca 2026
Odpowiedź od Osprey Action Sports
Thank you for taking the time to leave your review.
I can see that one of our Customer Service team is already working on your case and will continue to assist you until the matter is resolved.
Kind regards,
Customer Service Team
Delayed order and no response
I must he a minority looking at the reviews, but my order got dispatched quickly and has now been sat with Evri for over a a week and the only response I have had from Osprey has been from AI and no further correspondence. I cant even get in touch with Evri about it to see what has happened to the order.
I cant reply to your request, but I am updating here to give you the order number which is OS-117746. It would be great if you could look into this.
7 sierpnia 2026
Opinia niezależna
Odpowiedź od Osprey Action Sports
Thank you for taking the time to leave a review.
Unfortunately, we haven't been able to identify your enquiry from the information provided. We've requested a few more details so we can locate your case and provide a more specific response.
We look forward to hearing from you.
Kind regards,
Customer Service Team
Great products great value amazing…
Great products great value amazing customer service with quality items fast delivery. Perfect
24 czerwca 2026
High quality and comfortable product
High quality and comfortable product. Sizing was as specified and delivery as expected.
13 lipca 2026
So easy to order and delivery was super…
So easy to order and delivery was super speedy
10 lipca 2026
Good quality , price and service
Bought two life vests, well priced. Excellent fit and quality, fast delivery.
3 lipca 2026
Worst customer service !
Worst customer service !! I placed and paid for my order but didn't receive the delivery. I requested a refund on July 28th and haven't received the money back yet to this date. This company can NOT be trusted.
3 lipca 2026
Odpowiedź od Osprey Action Sports
Thank you for taking the time to leave your review.
I'm pleased to see that one of our Customer Service team has now been able to resolve this for you. We appreciate your patience and hope you're happy with the outcome.
Kind regards,
Customer Service Team
They have had my money for over a month…
They have had my money for over a month now and ignor emails ,when I do get a reply ut seems random and automated, absolutely disgusting service, avoid, if anything goes wrong you will never see the money, better customer service from a Sunday market .
Editing to facilitate Reply- Hi im not surprised you cant find it your completely incompetent, no money for me for nearly a month now ,but you were very quick to try and take down my review, disgusting
6 sierpnia 2026
Opinia niezależna
Odpowiedź od Osprey Action Sports
Thank you for taking the time to leave a review.
Unfortunately, we haven't been able to identify your enquiry from the information provided. We've requested a few more details so we can locate your case and provide a more specific response.
We look forward to hearing from you.
Kind regards,
Customer Service Team
Brilliant product
Brilliant product, just what I wanted and also really helpful when I thought I'd used my old credit card. (I hadn't). And phew because the shorty is Fab.
8 lipca 2026
I returned an item as it was too small
I returned an item as it was too small. Emailed twice regarding refund and a phone call. Over a month now and still no refund!!
8 lipca 2026
Odpowiedź od Osprey Action Sports
Thank you for taking the time to leave your review.
I'm pleased to see that one of our Customer Service team has now been able to resolve this for you. We appreciate your patience and hope you're happy with the outcome.
Kind regards,
Customer Service Team
Great quality, great value!
High quality wetsuit, well designed and represented exceptional good value. Quickly dispatched in time for my holiday. Would definitely buy again but I have a feeling my wetsuit will last a good while yet!
8 lipca 2026
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.