ORO Recenzje 

384
Wynik TrustScore: 1.5 na 5

1,4

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Serious scammers of note, I ordered 3 of their most expensive pairs from these guys, and it’s been stories after stories, bottomline is no delivery and no refunds upto this day I’m still waiting, that... Zobacz więcej

Oceniono na 1 z 5

STAY AWAY!!! Worst retail experience i have ever come across. it has been 3 years since i purchased shoes from ORO and i still dont have the shoes or my money. They initially sent me shoes which had... Zobacz więcej

Oceniono na 1 z 5

WARNING TO POTENTIAL BUYERS My experience with ORO has been extremely disappointing. I placed Order #85816 for The Beige Henrik Harness Boots (Size 11 US / EU 44) and paid $522.51... Zobacz więcej

Oceniono na 1 z 5

If I could give minus stars I would. Failed to deliver a product after 8 weeks, charged my card on day one, promised a refund and didn’t process, no one answers the phone and e-mail replies take days.... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z odzieżą męską
  2. Sklep obuwniczy
  3. Sklep z odzieżą uliczną

Napisane przez firmę

Shop the Official Online ORO Los Angeles store for a variety of high-end ready-to-wear, footwear, leather goods, and accessories - orolosangeles.com.


Dane kontaktowe

1,4

Bardzo słaba

Wynik TrustScore: 1.5 na 5

384 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

1,4

Wszystkie recenzje

(384)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 7

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Buyer beware

Buyer beware. Yes sure they may say it’s made with genuine leather or suede but you’re paying over $300 dollars for a pair of boots that last LESS THAN A YEAR. A tragedy. I wore my Chelsea boots a total of 7 times and the nails are now coming through the soles. For the price you can do better

1 grudnia 2022
Opinia niezależna
Logo ORO

Odpowiedź od ORO

Mickey,
We are sorry to hear you are unhappy with the boots. If you have nails coming through that is definitely not normal and we consider that to be a manufacturer defect. Please contact our customer support via email and let us know more.

Oceniono na 5 z 5

Tien gave me excellent customer service!!

Tien was very helpful in answer my various questions in a timely manner. I have now bought 3 pairs of these Chelsea boots from Oro due to the high quality and durability of their products. I can't tell you how many compliments I have gotten when I wear these boots. Don't think, just purchase!

24 listopada 2022
Opinia niezależna
Oceniono na 1 z 5

Buyer Beware: Product not as advertised, and No Refunds

I ordered Oro's RION PLAID SHIRT for $235 through their website. Once received the shirt did not fit well and did not match the "size guide" they advertised. The sleeve length was ridiculously long, and the overall cut and feel was tighter than expected. The fabric used is poor quality, and not what you would typically expect from a shirt in this price range. I should have read their fine print before purchasing, since I just learned they WILL NOT return for a refund, and they will only offer credit to buy more of their product online. Ridiculous and extremely poor customer service! I see a number of other dissatisfied customers that have posted negative reviews online about them. I wish I read those before I bought from them.

18 listopada 2022
Opinia niezależna
Oceniono na 5 z 5

Defintiley satisfied

excellent service, easy to use site, love the first pair of boots I bought, customner service (especially Tien) was very helpful

15 listopada 2022
Opinia niezależna
Oceniono na 1 z 5

these boot look amazing

these boot look amazing. I ordered a pair in size 6 but they sent me a size 8. When I tried to return the $450 pair of boots the company does not allow for a refund, only a gift card. Also they don't have my size, out of stock. I would like my money back, and now I have a gift card for boots they don't offer in my size. This is not a good way to do business. Something this expensive should be returnable.

11 października 2022
Opinia niezależna
Oceniono na 5 z 5

Just purchased my second pair of ORO…

Just purchased my second pair of ORO boots The first pair are amazing and receive compliments every where I go. I had the opportunity to work with the customer service team for purchase two and they are equally as awesome! Highly, highly recommend!!

10 października 2022
Opinia niezależna
Oceniono na 5 z 5

I had an amazing experience

I had an amazing experience. Customer service was prompt and flexible and helped deliver an amazing product. I wish I could do 6 stars out 5

4 października 2022
Opinia niezależna
Oceniono na 2 z 5

Quality of clothes

I've bought couple pairs of shoes from ORO in the past. Overall, it's good quality and comfortable. Recently I purchased multiple shirts and pants from them. For the price you pay per shirt, the quality is terrible. The buttons feel super cheap and fragile. Shirts are not soft at all. They are definitely oversized imo. I wish they had better return policy. I cannot find anything of my size and they only offer store credit(wish I knew before buying).

1 września 2022
Opinia niezależna
Logo ORO

Odpowiedź od ORO

We are sorry to hear that you are not happy with your purchase. If you would like to return for an exchange or store credit we would be happy to assist you. We have many new items launching now and in the near future.

Oceniono na 5 z 5

BUY them!!!!!

Patrick was awesome in helping me with our exchange in sizes! He was efficient prompt and lovely to talk with. And…cannot fail to mention, the quality of these shoes are amazing!

7 września 2022
Opinia niezależna
Logo ORO

Odpowiedź od ORO

Thank you for the great review! We appreciate you.

Oceniono na 1 z 5

Some good but mostly bad to horrible experience..

The good is that when I placed my original order it came rather quickly AFTER I called to see why I had recieved it and they informed me that one of the items was set to ship out two weeks later...(I'm based in NYC; they are in LA). I gave them the benefit of the doubt because I actually liked the two denims I ordered and so I a different set on 7/19. I called a few days later to see when they would ship.. They said late July early August..(which was not listed on their website) It is the third week of August and all I get from them is that "they should arrive shortly from our manufacturer and you should be recieving them very shortly".. I am one of those very loyal brand people that will purchase a lot of items from your store just because I like the first item.. In fairness Patrick issued me a store benefit for my troubles which I really appreciate but it does not make up for the time or level of frustration I have endured with doing business with them. You guys are doing a disservice to the community trying to give your brand a chance and to your brand by holding such unviable and uncharacteristic policies of even other small brands like yourself. I wish I had read these reviews before ordering anything.. My advice is to check out the website, isolate what you like and call before ordering to FULLY ENSURE that the item is actually in stock and ready to ship to your home.

17 sierpnia 2022
Opinia niezależna
Logo ORO

Odpowiedź od ORO

We are sorry to hear you are not satisfied with you experience. We understand how frustrating it is when deadlines don't get met on production. We are working hard with the manufacturer to get more accurate lead times to ensure this does not happen again.

Oceniono na 5 z 5

I would definitely recommend

I've ordered a pair of boots and clothing from ORO. Great fit and good material. I like that the look and feel is what I expected from what I saw on their site........unlike some other places I've ordered from. I would definitely recommend.

4 sierpnia 2022
Opinia niezależna
Logo ORO

Odpowiedź od ORO

Thank you for taking the time to leave us a 5 star review!

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

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