Do not purchase on this site if you'd like to receive poor customer service and an incomplete product. Customer service is evidently nonexistent as they took an eternity to reply to my emails and as w... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Do not purchase on this site if you'd like to receive poor customer service and an incomplete product. Customer service is evidently nonexistent as they took an eternity to reply to my emails and as w... Zobacz więcej
Reakcja na opinię
Love the stuff on Opumo but found the website really clunky. Living in Singapore, I kept getting logged out and redirect constantly. Just tried to visit the site after a month or so only to be dire... Zobacz więcej
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So I posted here earlier this week about the late arrival of my husband’s birthday present and Opumo very quickly responded to say they’d look in to it, be in touch etc. At that point the delivery tr... Zobacz więcej
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I ordered a clock 9 months ago which I still have not received. Every time I question the customer service team I get a generic response and promised it will arrive within another time frame. Un... Zobacz więcej
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Discover a curated selection of men's clothing, footwear and lifestyle items. Connect with brands in a content-rich shopping environment.
Studio 203, W2 5EU, London, Zjednoczone Królestwo
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Opumo has a great selection of brands, services and articles. It is my go to place for well designed and well made products. Customer service was also great and they were very proactive to follow up on order inquiries.
Great customer service from Ahmed in replacing a faulty item, and following up after the replacement to check everything okay.
My item was out of stuck after I made the order. It was a birthday present so I was sad that a new order wouldnt arrive in time. Ahmed responded prompt and solved the problem with similar items. Great customer service!!
There was a problem in order, but Jenny and Olya in customer service, are really kind and finally solved the problem by contacting the brand. So I'm willing to be their regular despite of the past problem.
Excellent customer support! I needed to exchange my item for a bigger size. I reached out to customer support and Ahmed was quick to respond and provided me with clear and helpful information. Great experience with Opumo.
THANK YOU, AHMED for the best support I ever had!!!
You´re fantastic service guy - I deeply impressed.
Markus
Ahmed was very prompt and was able to solve my problem with an order. Great customer service and I will be using your site in the future!
Great service from Ahmed and the Opumo team.
Ahmed provided very prompt, friendly, and useful customer service to me
Feels good when customers actually get service. Ahmed was quick and always responsive. Item was out of stock but helped find it and get it to me. This is what customer service looks like.
Amazing service - highly recommend. Ahmed from customer support answered all my shipping questions too!
Ahmed and colleagues have been very helpful in dealing with my return and exchange, nothing g seems to be too much trouble to keep me informed and updated on progress.
Very impressed.
It’s a growing business that hasn’t yet worked out the kinks (e.g. having to pay ridiculous fees to return items to vendors), but the customer services to second to none (shoutout to Ahmed!)
I was extremely grateful to hear that my mum had someone who helped her with her order personally, in an extremely friendly and professional manner. She wouldn’t stop going on about it 😅, Ahmed helped her from start to finish and gave her an experience she won’t forget.
So this is from her and I hope this finds you! Thank you 👍
So I posted here earlier this week about the late arrival of my husband’s birthday present and Opumo very quickly responded to say they’d look in to it, be in touch etc. At that point the delivery tracking website said they’d deliver to where I work today. I changed my wfh day to be at work to receive it. It didn’t arrive and now the tracking website says Friday and I’m yet to hear from Opumo. Seems they respond quickly here for the sake of PR but the behind the scenes is a little different.

Odpowiedź od OPUMO
I recently bought a pair of Garrett Leight shades through Opumo and was really impressed by their customer service. They gave me an honest opinion of this brand amongst others and I’m loving them. I like their taste!
I had a question about tracking my order and worked with Opumo's support team. They promptly responded to my inquiry with the information I needed. I recommend this company without reservation!
I've done 2 orders at Opumo and my experience it was nothing but the best. The portfolio of the brands and products is growing everyday, with a careful selection of brands and products. Also, their customer service is great!
Excellent customer service. Had a pricing issue which was dealt with swiftly by the team at opumo.
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