Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I was recomended Optilabs from a cycling friend who has used Optilabs for some time. after an initial email enquiry I sent my Oakley Racing Jacket Cycling Glasses (with the old prescription Photochrom... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Just ordered my third pair of cycling glasses through Optilabs. Variable tint, strong prescription and even varifocal has caused them no problems, at a reasonable price. Quick turnaround (no slower th... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

As it turns out my initial order was not the smoothest; the original glasses were damaged upon arrival. That said the service I received in resolving the issue was excellent; this company stands behin... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Purchased prescription cycling glasses and very happy with them. Order processed and delivered quickly. Prescription insert sent back, after a helpful phone call, to have an adjustment made to distanc... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Optyk
  2. Hurtownia okularów

Napisane przez firmę

With over 50 years experience, Optilabs are an independent optician and one of the UK’s leading manufacturers of prescription sports glasses. They manufacture all their lenses from their dedicated showroom and laboratory in South London. Customers can shop online or visit the showroom. Optilabs can provide glasses with single vision, varifocal or bifocal lenses. They can also help customers with a very strong prescription. Optilabs can provide eye-tests and a full range of opthalmic services from their showroom in Croydon. Their on-site lens lab can also reglaze your old or damaged lenses to give new life to a favourite pair of glasses. Optilabs are renowned for their superb customer service so please get in touch if you have any questions regarding their products or your specific requirements.


Dane kontaktowe

4,8

Doskonała

Wynik TrustScore: 5 na 5

159 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 2 tygodni

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Being able to send for the frames in…

Being able to send for the frames in advance to check. Advice received when I phoned the company. Speed of delivery on both occasions. Sunglasses exactly what I was hoping for. Thanks.

13 sierpnia 2025
Logo Optilabs

Odpowiedź od Optilabs

Hello Ian,
Thanks so much for your lovely review! We’re really glad the frame try-on and advice over the phone were helpful, and that your sunglasses turned out just right. Great to hear delivery was quick too! We really appreciate your support and hope to see you again soon.
Tony.

Oceniono na 5 z 5

Don’t Stop Playing, Visit Optilabs!

Ordering most products online, in particular prescription spectacles, can leave a sense of uncertainty and doubt.

Optilabs received my order for distance spectacles in order to permit my love of lawn bowls, both indoors & out. As is often the case with my online purchases, I’m not always clear to exactly what I require.

Optilabs noticed an inconsistency with my order and persevered to contact me prior to proceeding with the order. The new glasses arrived today and also delivered a spectacular sense of optimism for tonight’s match.

Be pleased to understand that the entire interaction with Optilabs from ordering to delivery, to visual improvement was laced with enviable degrees of confidence, manner, attitude, diligence, enthusiasm and care which may shame other providers.

Many thanks!

12 września 2025
Opinia niezależna
Logo Optilabs

Odpowiedź od Optilabs

Good evening Mr Campbell,
Thank you so much for sharing such a thoughtful review. We’re delighted to hear that your new spectacles are already making a positive difference for you, both on and off the bowls green. Our team always aims to provide not just quality eyewear but also attentive support throughout the process, so it’s wonderful to know that our efforts to clarify your order gave you confidence in the final result. Your kind words about our diligence, care, and enthusiasm mean a great deal to us, and we’ll be sure to share them with the whole team. We wish you the very best of luck in your upcoming matches and look forward to helping you again in the future.
Tony.

Oceniono na 5 z 5

Excellent product with fantastic vision…

Excellent product with fantastic vision and stylish to boot. Very good service too- they rang me to clarify some of my measurements which I thought was particularly good

11 sierpnia 2025
Logo Optilabs

Odpowiedź od Optilabs

Good evening,
Thank you so much for your kind words! We’re delighted to hear that you’re happy with the product and our service. It’s always important to us to make sure everything is just right, so we’re glad our follow-up on your measurements was helpful. We really appreciate your support and look forward to serving you again in the future!
Tony.

Oceniono na 5 z 5

Great fishing specs

Efficient ordering process. Good communications. I had a few pairs of Optilabs specs for fishing and for running over the last 20+ years. Always great service and good products.

20 sierpnia 2025
Logo Optilabs

Odpowiedź od Optilabs

Thank you so much for your kind words and for being a loyal customer over the past 20+ years! We’re delighted to hear that you’ve consistently enjoyed both our products and service. It means a lot to us that you’ve trusted Optilabs for your fishing and running specs, and we look forward to continuing to support you for many more adventures ahead.Tony.

Oceniono na 5 z 5

Advice given to me when contacting them…

Advice given to me when contacting them via phone about purchasing prescription cycling glasses was excellent. I didn't feel pressured into making a purchase at that time. Shortly after that I placed an order which I received within two weeks, very good service.

7 sierpnia 2025
Logo Optilabs

Odpowiedź od Optilabs

Hello Mr Larkins,
Thank you so much for sharing your experience! We’re delighted to hear that our team was able to offer helpful advice without any pressure — that’s exactly the kind of service we aim for. 😊

We’re also glad your order arrived quickly and that you’re happy with the service. We really appreciate your support and look forward to helping you again in the future!
Tony.

Oceniono na 5 z 5

good product and service

18 sierpnia 2025
Logo Optilabs

Odpowiedź od Optilabs

Many thanks for your email and very kind words. I do hope you continue to enjoy them. Please feel free to contact me personally if I can ever be of any help.
Tony.

Oceniono na 5 z 5

Great set of glasses

Great set of glasses , delivered quickly

12 sierpnia 2025
Logo Optilabs

Odpowiedź od Optilabs

Hello Mr Maclean,
Many thanks for your review. I hope you continue to enjoy them.
Tony.

Oceniono na 5 z 5

Excellent customer service

Optilabs rang me on the day I placed the order to check if I was the person who previously ordered a set of sunglasses 20 years ago from a different address. The glasses arrived within a few days, well within the 10 day turnaround quoted. Excellent customer service, a joy to speak with a person, a refreshing change from the current norm of AI provided “customer service”.

5 sierpnia 2025
Logo Optilabs

Odpowiedź od Optilabs

Hello Mr Hambly,
Many thanks for your review and very kind words. We believe AI will never replace good old fashioned personal contact. I do hope you continue to enjoy them. Please feel free to contact me personally if I can ever be of any help.
Tony.

Oceniono na 5 z 5

Brilliant online experience

Brilliant online experience from start to finish. I have a high astigmatism correction which many stores couldn't provide for wrap-around styles. Trial frames a great idea and final prescription polarised lenses gave perfect vision.

5 sierpnia 2025
Logo Optilabs

Odpowiedź od Optilabs

Hello Neil,
So glad you are pleased. Thank you so much for your kind remarks.
Tony.

Oceniono na 5 z 5

Everything went smoothly

Everything went smoothly, I like the three frames pre fit, and the easy process through out, and of course the good price.

14 sierpnia 2025
Logo Optilabs

Odpowiedź od Optilabs

Hello Mr Flatman,
Many thank for the kind words. I hope you continue to enjoy them.
Tony

Oceniono na 5 z 5

Excellent service

Excellent service - thank you

11 sierpnia 2025
Logo Optilabs

Odpowiedź od Optilabs

Hello Mr Thompson,
Thank you for your kind remarks.
I hope you continue to enjoy them.
Tony.

Oceniono na 5 z 5

Excellent service...

I've been really pleased with the service provided, massively helpful to try frame before buying, sensible and helpful conversations around lens types, pros and cons, all of which allowed me to make informed decision ahead of buying.
Then, when thin lenses not available in time required, have provided me with thicker lenses for my needs now, whilst continuing to source thin lenses to swap later. Couldn't have asked for more.

8 sierpnia 2025
Logo Optilabs

Odpowiedź od Optilabs

Hello Mr Prichard,
Thank you so much for your very kind remarks. I will show the to the whole team, I know they will be delighted, as I am.
Tony.

Oceniono na 5 z 5

New cycling specs

I was sceptical about ordering glasses on line but am happy I did.
Ordering was easy, my new specs arrived well within the 14 days. They fit well, which was my major concern about purchasing on line (I ordered a pair which stated 'for smaller, narrow faces'). They are comfortable, my vision in them is good and they seem good quality. Thankyou

8 sierpnia 2025
Logo Optilabs

Odpowiedź od Optilabs

Hello Jeanette,
Thank you so much for your very kind words.
I am very pleased your experience was positive. In the meantime I hope you enjoy your new sports glasses.

Oceniono na 5 z 5

Order was quickly prepared and…

Order was quickly prepared and dispatched.

Loved the option of being able to talk to someone about the options as opposed to an automated AI.

6 sierpnia 2025
Logo Optilabs

Odpowiedź od Optilabs

Hello Mr Caraher,
Thank you for your kind message. I am delighted you were happy with our advice and hope you continue to enjoy your new Sports Glasses.
Tony.

Oceniono na 5 z 5

Good product choice

Good product choice, knowledgeable customer service and great turn round time.

6 sierpnia 2025
Logo Optilabs

Odpowiedź od Optilabs

Hello Deborah,
Thank you very much for your kind words. I hope you continue to enjoy your new Sports Glasses.
Please do contact use if we can ever be of further help.
Tony.

Oceniono na 5 z 5

I'm in a hurry but they're very worth the money.

Excellent product and service. Comprehensive advice over the phone when I needed it. Got cycling specs and went for bi-focals, I can read the Garmin again!

5 sierpnia 2025
Logo Optilabs

Odpowiedź od Optilabs

Hello Mr Nadir,
Thank you for your kind comments. I am glad the bifocals have proved useful.
I hope you continue to enjoy wearing them.
Tony.

Oceniono na 5 z 5

Best wrap-around cycling glasses I have…

Best wrap-around cycling glasses I have tried. Varifocal and Reactolite lenses. Service and advice, second to none.

1 sierpnia 2025
Logo Optilabs

Odpowiedź od Optilabs

Hello Martin,
Thank you so much for those kind words. I will pass on your comments to everyone…I know they will be delighted. In the meantime I hope you continue to enjoy them.

Oceniono na 4 z 5

Excellent wrap around bifocal glasses.

Finally managed to find someone making direct glazed wrap-around photochromic bifocals for cycling. (Didn't want varifocals due to lateral distortion inherent in that type of lens).

Optically excellent. First pair arrived with a slightly twisted frame, but these were replaced by return of post. Replacements are spot on.

Just wish they were available in a half frame design.

27 lipca 2025
Logo Optilabs

Odpowiedź od Optilabs

Hi James,
Thank you very much for your kind message.
Tony

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej