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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Great experience Glasses came quickly and efficiently .. customer service answered a few of my inquiries right away the glasses and prescription is exactly what I had ordered and hoped.. I'll defin... Zobacz więcej

Oceniono na 1 z 5

My order took over 2 months to complete for replacement lenses (which they refer to as reglazing). I paid for Kodak lenses to get premium quality. The glasses arrived with no certificate showing wh... Zobacz więcej

Oceniono na 1 z 5

Their online system took my order, and my money. 6 days later I get a very poorly written email stating that my prescription was too complex for the chosen lenses and that my order cost is increased... Zobacz więcej

Oceniono na 5 z 5

I bought my pair of glasses as a stop gap measure while waiting for cataract surgery, knowing my prescription would be changing I didn’t want to buy $300 glass for 2 months of use. Due to COVID my s... Zobacz więcej

Informacje dotyczące firmy

  1. Zdrowie i medycyna

Informacje przekazane przez różne źródła zewnętrzne

Buy eyeglasses online from the best online glasses store in Canada. Wide range of prescription glasses and eyeglasses online start from $19.


Dane kontaktowe

3,0

Średnia

Wynik TrustScore: 3 na 5

111 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

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Oceniono na 4 z 5

Satisfied after glasses were re-done

I sent my glasses in for reglazing. They took a while to be shipped back to me and when they were, there were what looked like cracks within the lenses. When I emailed, I got a prompt response and was told to send them back to get them redone. Unfortunately, I was not offered any credit for shipping cost. I am happy with the work done the second time around and plan on using this service again in the future but hope that I will not have to get them re-done or pay for shipping costs for their mistakes.

15 lutego 2022
Opinia niezależna
Logo Optically.ca

Odpowiedź od Optically.ca

Hi Lisa,

Thank you for your feedback.

I am sorry to know that the lenses on the reglazed glasses had cracks within them.

I understand this could have been an error or a slip by the quality team and I'm glad to know that it was fixed and resent to you.

Sorry to know that you were not offered a credit on the return shipping cost, however we usually send a prepaid waybill to return the glasses if it is an error from our end.

As a gesture we are willing to offer you a free shipping on your next purchase to make up for the charges paid. Please email us your order details before you make a new purchase for us to share a credit/discount code for the same.

Look forward to serve you better in future.

Regards
Team - Optically.

Oceniono na 4 z 5

Definitely a decent experience!

Definitely a decent experience with purchase specs from the Optically site, many choices and type to look through, great choices from value to designer and in between....definitely a blast to use!

15 lutego 2022
Opinia niezależna
Oceniono na 5 z 5

I ordered a pair of glasses and…

I ordered a pair of glasses and received exactly what I ordered in a timely manner. It was my first time ordering glasses online and was a little apprehensive, but Optically made my new experience easy!

15 lutego 2022
Opinia niezależna
Oceniono na 5 z 5

exactly what I expected!

the experience and product was excellent! I has a new prescription and glasses from a local optometrist and I found no difference when compared to my new Optically Glasses. it did take awhile to arrive during the first few months of Covid-19 but I can t hold that against them!

25 listopada 2020
Opinia niezależna
Oceniono na 4 z 5

I had very good experience

I had very good experience. The only thing I think could have been improved is an easy to use interface to find where my order was and an estimated delivery time. This was early in 2020, so maybe it is better now. I will say when I emailed to ask for this info I received a satisfying personal note back explaining the status of the order.

25 listopada 2020
Opinia niezależna
Oceniono na 5 z 5

Good value and service

I like that you have a value choices available for somebody who doesn't want to invest in fancy frames/lenses.

I got what I needed for a fair price. I am totally happy with my glasses. I can read and work and use my PC now with having to lean in.

Decent delivery, considering it came from the other side of the world, they were delivered in a few weeks.

The product was basically what I was looking for, as described. Simple pair of glasses to help me see!

Thank you optically, good work!

24 listopada 2020
Opinia niezależna
Oceniono na 4 z 5

Good service and almost got what I…

Good service and almost got what I expected.
This was the first time I bought eyeglasses online. I was apprehensive about it initially but the experience turned out to be quite good. Placing the order was easy, had a wide price range, delivery was quick and on time. Only thing is the eyeglasses are a tiny bit loose but manageable.

24 listopada 2020
Opinia niezależna
Oceniono na 5 z 5

I bought glasses as a temporary replacement

I bought my pair of glasses as a stop gap measure while waiting for cataract surgery, knowing my prescription would be changing I didn’t want to buy $300 glass for 2 months of use.
Due to COVID my surgery has been delayed 6 months, these glass still fit well and have me reconsider my future eye wear purchases. Once both eyes have been repaired I will be getting my new glasses and sun glasses online from Optically.ca
The ease of ordering, good service and quality of product is far superior than the local lense crafters, whose first question is the name of your benefits provider.

24 listopada 2020
Opinia niezależna
Oceniono na 5 z 5

Optically.ca was able to fit lenses in my old designer frames!

In the past I have often used on-line stores to purchase glasses. The quality is usually good enough and pricing is extremely competitive. However, I had a few unique pairs of designer glasses that I had purchased 20-30 years ago that simply needed new lenses (with updated prescriptions). Optically.ca was able to do this for me in their Toronto workshop. It took ±2 weeks for the entire process. I am delighted to be able to wear these old designer glasses again -- particularly since it is today virtually impossible to find similar frames of equivalent quality and/or design ... particularly since today's trend is towards large "in-your-face" glasses that I personally hate. Overall I was very happy for the service and pricing was reasonable. Thank you!

24 listopada 2020
Opinia niezależna

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