We have found the product (Legal PCM) soul-destroyingly bad. System not set up properly for us, interminable 'training', poor customer service. Now seeking extra charges to have proper set-up de... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
We have found the product (Legal PCM) soul-destroyingly bad. System not set up properly for us, interminable 'training', poor customer service. Now seeking extra charges to have proper set-up de... Zobacz więcej
Reakcja na opinię
I've worked with Srinivas on a number of occasions, and his level of support is always top-class. He is quick to respond, and understands issues promptly. It's reassuring to know that help is alwa... Zobacz więcej
Reakcja na opinię
My logged call was looked after by Jenny Geoghegan. I found the support to be incredibly helpful and responsive. Jenny resolved my issue within minutes. I would highly recommend their customer service... Zobacz więcej
Reakcja na opinię
PJ was extremely helpful in resolving a TMS issue involving a locked user login. He quickly identified the problem, guided us through the solution and had the user back into the system in no time. Pro... Zobacz więcej
We power the world of work through our portfolios of sector-focused software that effortlessly gets the job done, giving you the freedom to focus on thriving for your customers, your people and your communities.
OneAdvanced Group Limited, The Mailbox, 101 Wharfside Street, B1 1RF, Birmingham, Zjednoczone Królestwo
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Ravi was so excellent! He fixed the Ticket Issue perfectly and efficiently.

Odpowiedź od OneAdvanced
Excellent support throughout our project, the OneAdvanced team made everything super simple and were always on hand to help with any challenges we experienced.
Special shoutout to Gharjyot S who was an amazing PM!

Odpowiedź od OneAdvanced
I experienced an issue with raising free form orders from the Purchasing (Marketplace) system to order essential STEM products. Jessica Mistry from One Advanced was very patient and worked through and resolved the technical issue with myself and a colleague providing professional and diligent support. Jessica is a credit to herself and her organisation, One Advanced. Thank you, Jessica.

Odpowiedź od OneAdvanced
I had an excellent experience with OneAdvanced, thanks to PJ. As soon as I raised my case, he picked it up straight away and followed up with a call almost immediately, even leaving me a voicemail to ensure contact.
When I asked if we could connect via Teams, PJ sent an invite straight away and made time to talk things through in detail. On the call, he was outstanding. He clearly explained everything step by step, guided me through how to resolve my query, and showed me how to set up the feature I needed.
What really stood out was his patience, clarity, and willingness to help. He’s a great listener and made sure I fully understood everything without ever making me feel rushed. On top of that, he was genuinely friendly and easy to talk to, which made the whole experience even better.
Amazing service from start to finish. Very professional, efficient, and personable.
PJ is a real credit to the team!

Odpowiedź od OneAdvanced
Had an urgent issue and this was responded to within half an hour. Resolution given. problem resolved. One can ask no more.

Odpowiedź od OneAdvanced
The support we received was crucial to improving our business.
Always on point and efficient.
Special thanks to Jenny from the Irish team!

Odpowiedź od OneAdvanced
Srinivas was very helpful in resolving multiple issues. He was knowledgeable and detailed in his response. He walked through the resolution and ensured I followed along. I appreciated his prompt service and friendly, responsive manner. Thank you!

Odpowiedź od OneAdvanced
Very helpful advisor (Vishwas Premkumar), sorted the issue very quickly and professionally - thanks

Odpowiedź od OneAdvanced
Support has gotten worse in 2026 with problems syncing with docman and communication with support.

Odpowiedź od OneAdvanced
Jessica Mistry and Rahul Sarveshwara were really helpful and explained the various aspects to what i needed clearly and patiently. i found them to be knowledgeable, professional and diligent.

Odpowiedź od OneAdvanced
The person i dealt with was Srinivas Saraf, he was very poliet, friendly and very quick to fix the issue for me. He showed me how to fix the issue should i experience it again. Would reccommend Srinivas Saraf, as very supportive, friendly and poliet. He was a pleasure to work with.

Odpowiedź od OneAdvanced
Jessica Mistry and Eve Stanners addressed my query very quickly. Thanks.

Odpowiedź od OneAdvanced
Helpful and happy to call me back as I was due to go into a meeting. Issue resolved swiftly and easily, thanks!

Odpowiedź od OneAdvanced
Great call with Jessica Mistry, very helpfull service and all questions answered. I was very happy with the information and support provided.

Odpowiedź od OneAdvanced
I have worked Advanced for a number of years and whilst most of the knowledge and experience has left the business more recently, a few stalwarts remain who will go above and beyond to ensure things are done and delivered in a timely manner. One to mention is Dave Robinson. I have worked with Dave for 10+ years and he has always gone above on beyond to ensure any support issues assigned to him are delivered to a successful conclusion. How the new world of support is delivered by the new OneAdvanced Team remains to be seen.

Odpowiedź od OneAdvanced
Jessica Mistry was incredibly helpful and resolved our issue swiftly and efficiently. Thank you for the excellent support!

Odpowiedź od OneAdvanced
Kristy was very helpful and professional. She assisted us with the software helped close old files and followed up on an old bank issue that had not been properly resolved before. Her support was efficient and much appreciated. Thank you for the excellent service.

Odpowiedź od OneAdvanced
The support staff, Robert was understanding and enquired what was the problem with courtesy and understanding. Went though a test and all sorted.

Odpowiedź od OneAdvanced
We needed to download a sizeable amount of data onto a standalone remote laptop. The One Advanced team handled this very professionally and were incredibly accommodating when we needed to move dates around. Great service !

Odpowiedź od OneAdvanced
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.