OneAdvanced Recenzje 

673
Wynik TrustScore: 4.5 na 5

4,5

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

We have found the product (Legal PCM) soul-destroyingly bad. System not set up properly for us, interminable 'training', poor customer service. Now seeking extra charges to have proper set-up de... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I've worked with Srinivas on a number of occasions, and his level of support is always top-class. He is quick to respond, and understands issues promptly. It's reassuring to know that help is alwa... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

My logged call was looked after by Jenny Geoghegan. I found the support to be incredibly helpful and responsive. Jenny resolved my issue within minutes. I would highly recommend their customer service... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

PJ was extremely helpful in resolving a TMS issue involving a locked user login. He quickly identified the problem, guided us through the solution and had the user back into the system in no time. Pro... Zobacz więcej

Informacje dotyczące firmy

  1. Producent oprogramowania

Napisane przez firmę

We power the world of work through our portfolios of sector-focused software that effortlessly gets the job done, giving you the freedom to focus on thriving for your customers, your people and your communities.


Dane kontaktowe

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

673 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,5

Wszystkie recenzje

(673)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 400

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Ravi was so excellent

Ravi was so excellent! He fixed the Ticket Issue perfectly and efficiently.

10 czerwca 2026
Opinia niezależna
Logo OneAdvanced

Odpowiedź od OneAdvanced

Thank you Heidi!

We're delighted to hear that Ravi was able to resolve your ticket issue so efficiently and provide such excellent support. We'll be sure to pass on your kind feedback.

Oceniono na 5 z 5

Great support

Excellent support throughout our project, the OneAdvanced team made everything super simple and were always on hand to help with any challenges we experienced.

Special shoutout to Gharjyot S who was an amazing PM!

2 lutego 2026
Opinia niezależna
Logo OneAdvanced

Odpowiedź od OneAdvanced

Thank you Adam!

We're delighted to hear that the team helped make your project run smoothly and were on hand to support you through any challenges along the way. We'll be sure to pass on your special shoutout to Gharjyot and share your kind feedback.

Oceniono na 5 z 5

I experienced an issue with raising free form orders on the One Advanced purchasing system

I experienced an issue with raising free form orders from the Purchasing (Marketplace) system to order essential STEM products. Jessica Mistry from One Advanced was very patient and worked through and resolved the technical issue with myself and a colleague providing professional and diligent support. Jessica is a credit to herself and her organisation, One Advanced. Thank you, Jessica.

10 czerwca 2026
Opinia niezależna
Logo OneAdvanced

Odpowiedź od OneAdvanced

Thank you Thomas!

We're delighted to hear that Jessica was able to work through the issue with your free form orders and provide patient, professional support throughout. It's great to know the problem was resolved and that both you and your colleague felt well supported. We'll be sure to pass on your kind words.

Oceniono na 5 z 5

I had an excellent experience with…PJ Byrne

I had an excellent experience with OneAdvanced, thanks to PJ. As soon as I raised my case, he picked it up straight away and followed up with a call almost immediately, even leaving me a voicemail to ensure contact.

When I asked if we could connect via Teams, PJ sent an invite straight away and made time to talk things through in detail. On the call, he was outstanding. He clearly explained everything step by step, guided me through how to resolve my query, and showed me how to set up the feature I needed.

What really stood out was his patience, clarity, and willingness to help. He’s a great listener and made sure I fully understood everything without ever making me feel rushed. On top of that, he was genuinely friendly and easy to talk to, which made the whole experience even better.

Amazing service from start to finish. Very professional, efficient, and personable.

PJ is a real credit to the team!

9 czerwca 2026
Opinia niezależna
Logo OneAdvanced

Odpowiedź od OneAdvanced

Thank you Amie!

We're delighted to hear that PJ provided such a positive experience, from the prompt follow-up on your case to the detailed support during your Teams call. It's great to know that the clear guidance, patience, and willingness to help made such a difference and helped you get everything set up successfully.

We'll be sure to pass on your kind feedback to PJ.

Oceniono na 5 z 5

Speedy Accurate Response

Had an urgent issue and this was responded to within half an hour. Resolution given. problem resolved. One can ask no more.

8 czerwca 2026
Opinia niezależna
Logo OneAdvanced

Odpowiedź od OneAdvanced

Thank you Andy!

We're delighted to hear that your issue was responded to so quickly and resolved within such a short timeframe. It's great to know we could provide the support you needed when it was most urgent.

Oceniono na 5 z 5

Expert Support👏

The support we received was crucial to improving our business.
Always on point and efficient.
Special thanks to Jenny from the Irish team!

8 czerwca 2026
Opinia niezależna
Logo OneAdvanced

Odpowiedź od OneAdvanced

Thank you Karl!

We're delighted to hear that the support you received has helped improve your business and that the team has consistently provided efficient and effective assistance. We'll be sure to pass on your special thanks to Jenny and the Irish team.

Oceniono na 5 z 5

Responsive, Knowledgeable Service

Srinivas was very helpful in resolving multiple issues. He was knowledgeable and detailed in his response. He walked through the resolution and ensured I followed along. I appreciated his prompt service and friendly, responsive manner. Thank you!

5 czerwca 2026
Opinia niezależna
Logo OneAdvanced

Odpowiedź od OneAdvanced

Thank you so much for the review! I'm happy to hear Srinvias was so helpful and knowledgeable and helped you with your issues.

Oceniono na 5 z 5

Very helpful advisor (Vishwas…

Very helpful advisor (Vishwas Premkumar), sorted the issue very quickly and professionally - thanks

4 czerwca 2026
Opinia niezależna
Logo OneAdvanced

Odpowiedź od OneAdvanced

Thank you for your review Helen! I'm glad Vishwas managed to sort the issues quickly and professionally.

Oceniono na 2 z 5

Support is worse in 2026

Support has gotten worse in 2026 with problems syncing with docman and communication with support.

28 maja 2026
Opinia niezależna
Logo OneAdvanced

Odpowiedź od OneAdvanced

Hello,

I'm sorry to hear this. If you could please reach out to me at luke.sadler@oneadvanced.com so I can assist you.

Thanks,
Luke

Oceniono na 4 z 5

Great Customer Support

Jessica Mistry and Rahul Sarveshwara were really helpful and explained the various aspects to what i needed clearly and patiently. i found them to be knowledgeable, professional and diligent.

28 maja 2026
Opinia niezależna
Logo OneAdvanced

Odpowiedź od OneAdvanced

Thank you so much for the review! It's good to hear that Jessica and Rahul were so knowledgeable, professional and diligent.

Oceniono na 5 z 5

Reviews

The person i dealt with was Srinivas Saraf, he was very poliet, friendly and very quick to fix the issue for me. He showed me how to fix the issue should i experience it again. Would reccommend Srinivas Saraf, as very supportive, friendly and poliet. He was a pleasure to work with.

3 czerwca 2026
Opinia niezależna
Logo OneAdvanced

Odpowiedź od OneAdvanced

Thank you so much for the review Edel! So happy to hear that Srinivas was very polite, friendly and very quick to fix the issue!

Oceniono na 5 z 5

A Quick resolution

Jessica Mistry and Eve Stanners addressed my query very quickly. Thanks.

3 czerwca 2026
Opinia niezależna
Logo OneAdvanced

Odpowiedź od OneAdvanced

Thank you so much for the review! Glad that Jessica and Eve addressed your query very quickly.

Oceniono na 5 z 5

Great call with Jessica Mistry

Great call with Jessica Mistry, very helpfull service and all questions answered. I was very happy with the information and support provided.

2 czerwca 2026
Opinia niezależna
Logo OneAdvanced

Odpowiedź od OneAdvanced

Thank you so much for the review!

Oceniono na 5 z 5

Support By D Robinson

I have worked Advanced for a number of years and whilst most of the knowledge and experience has left the business more recently, a few stalwarts remain who will go above and beyond to ensure things are done and delivered in a timely manner. One to mention is Dave Robinson. I have worked with Dave for 10+ years and he has always gone above on beyond to ensure any support issues assigned to him are delivered to a successful conclusion. How the new world of support is delivered by the new OneAdvanced Team remains to be seen.

26 maja 2026
Opinia niezależna
Logo OneAdvanced

Odpowiedź od OneAdvanced

Thank you so much for the review!

Oceniono na 5 z 5

Kristy was very helpful and…

Kristy was very helpful and professional. She assisted us with the software helped close old files and followed up on an old bank issue that had not been properly resolved before. Her support was efficient and much appreciated. Thank you for the excellent service.

28 maja 2026
Opinia niezależna
Logo OneAdvanced

Odpowiedź od OneAdvanced

Thank you so much for the review!

Oceniono na 5 z 5

The support staff

The support staff, Robert was understanding and enquired what was the problem with courtesy and understanding. Went though a test and all sorted.

29 maja 2026
Opinia niezależna
Logo OneAdvanced

Odpowiedź od OneAdvanced

Thank you so much for the review!

Oceniono na 5 z 5

We needed to download a sizeable amount…

We needed to download a sizeable amount of data onto a standalone remote laptop. The One Advanced team handled this very professionally and were incredibly accommodating when we needed to move dates around. Great service !

20 maja 2026
Opinia niezależna
Logo OneAdvanced

Odpowiedź od OneAdvanced

Thank you so much for the review!

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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