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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Our Oliver POS System has not been functional for over 3 weeks now. The company instigated an upgrade that has affected the integration with our WooCommerce platform. This has caused a major disrupti... Zobacz więcej

Oceniono na 1 z 5

UPDATE they have now stopped everything and are trying to pedal a new worthless scam of a POS Builder called Final POS. It looks just like Oliver when you test it. Thought this would be the solutio... Zobacz więcej

Oceniono na 1 z 5

No one ever answers the contact number or live chat, e-mail's go days with no response or receive no response period. Current reviews are by same person so I'm pretty sure its fake as the product itse... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

I tried OliverPos for one of my customer who need to link it's website with a point of sale software. I've chose OliverPos. Since I paid for the lifetime offer, it is a very bad experience. S... Zobacz więcej

Informacje dotyczące firmy

  1. Dostawca sprzętu dla płatności elektronicznych
  2. Usługi dla biznesu
  3. Obsługa kart płatniczych
  4. Dostawca rozwiązań e-commerce
  5. Usługi płatnicze
  6. Producent oprogramowania

Napisane przez firmę

Oliver POS is a smart WooCommerce POS software that’s simple, smart and easy to use. With no synchronization required, Oliver POS is the only system that gives you the real-time data you need.


Dane kontaktowe

1,9

Słaba

Wynik TrustScore: 2 na 5

29 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

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Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Don't Buy POS does not work, zero support

UPDATE they have now stopped everything and are trying to pedal a new worthless scam of a POS Builder called Final POS. It looks just like Oliver when you test it.

Thought this would be the solution to our pos and kiosk needs. Bought a large lifetime license nothing worked right from the start. then 2 weeks after purchase they decided they wouldn't have Kiosk available anymore or support it. (I paid extra for the Kiosk license). Response from chat support was to bad for you we don't do that anymore. I thought well we could use the POS portion of it and it DOES NOT WORK either, i paid a large sum of money to integrate this into multiple woocommerce stores that had physical locations as well and turns out this is all scam, please don't purchase from them

26 maja 2025
Opinia niezależna
Oceniono na 1 z 5

Our Oliver POS System has not been working for over three weeks now and Oliver POS have no idea how to fix it…

Our Oliver POS System has not been functional for over 3 weeks now. The company instigated an upgrade that has affected the integration with our WooCommerce platform. This has caused a major disruption to our operations as we cannot conduct transactions for customers and have to manually enter sales into our MYOB platform. 100's of man hours are wasted because of this.
Very limited communication from Olive POS. the developers just cant seem to fix the problem and provide no answers. we are not the only ones affected. Avoid the Oliver POS platform. Your business will suffer greatly if they do an upgrade and cannot figure out the issues.

20 listopada 2025
Opinia niezależna
Oceniono na 1 z 5

I've used OliverPOS since late 2018…

I've used OliverPOS since late 2018 when - to my surprise - I found myself as an early customer. The initial experience was poor but with some efforts from the team at Oliver, i managed to get it working - not perfectly - but to a level where it did what it needed to do. Sadly, over the last few months, the product has taken a nose dive. Reporting is shambolic to put it mildly. 35-50% of the transactions aren't being recorded within their own reporting tools and there is no way to reconcile payments. It was only after spending hours trying to reconcile Oliver with my card payments, it dawned on me what the issue might be. Fortunately i was able to export Woo transactions to get the right(-ish) information in terms of transactions but no help with payment method as the Woo field is blank. Sent emails and webchats with zero response.

What is frustrating is that they seem to have abandoned Oliver for a new product called Final POS. I was told that the Final infrastructure would be made available to those of us on lifetime licences but who knows.

Sadly, I've heard back and have been suggested that my needs may be served better by another provider. Such a shame but right now, I would advise anyone to avoid not only Oliver but also FinalPOS.

6 października 2025
Opinia niezależna
Oceniono na 1 z 5

BAD EXPERIENCE EVER !!

I tried OliverPos for one of my customer who need to link it's website with a point of sale software.

I've chose OliverPos. Since I paid for the lifetime offer, it is a very bad experience.

Support never reply when we have some questions.
This app is not working fine. my customer often encounters problems and support doesn't reply, either by e-mail or via chat.

BAD EXPERIENCE EVER... I would like to be refund to choose another point of sale software.

25 kwietnia 2025
Opinia niezależna
Oceniono na 1 z 5

Terrible Experience – Waste of Money

I purchased the Pro version of Oliver POS expecting an advanced and reliable POS solution with proper technical support. Unfortunately, the experience was extremely disappointing.

The system never worked as promised. It constantly failed to reflect accurate inventory, especially for variable products like t-shirts with different sizes and colors. This made managing stock virtually impossible.

Technical support was completely unhelpful. Despite multiple attempts, they never resolved the issue. They repeatedly blamed my website setup, even after I offered—and actually did—a fresh, clean installation of WordPress and Oliver POS. The same problems persisted.

To make matters worse, they refused to refund my money, despite the software clearly not working as advertised. It felt like they were just trying to deflect responsibility instead of providing real solutions.

In the end, I paid for a system that never functioned correctly, received no meaningful support, and was denied a refund. Save yourself the frustration—Oliver POS is unreliable, unsupported, and a complete waste of money.

6 stycznia 2025
Opinia niezależna
Oceniono na 1 z 5

Support up until they have your money!

If you want a company that offers support and is responsive up until they get your money, then nothing else afterwards, this company is for you.

All talk to get the sale, once they have the sale, they don't want to know you.

Avoid at all costs.

2 maja 2025
Opinia niezależna
Oceniono na 1 z 5

just take your money and go

At first we were quite satisfied, we used the free version for a while, then switched to the paid version of the online POS. It all went downhill from there.

Orders are double booked, the whole register gets "stuck" and afterwards orders are either registered double or not at all. Over the holiday period is was very busy and the POS failed to work time after time. We had to write receipts manually for our customers, what a waste of our time and money.

Barcode scanning gives the wrong product or nothing at all, while the product is surely there, stock gets missing because of all this, what a mess.

At first support was great, after we made the payment they probably though "just figure it out yourself now, we have our money".

We are currently looking for an alternative as they do not even respond to our questions anymore.

What a waste this was.

20 grudnia 2023
Opinia niezależna
Logo Oliver POS

Odpowiedź od Oliver POS

We are truly sorry to hear that you have had an unpleasant experience with us. We will certainly take a serious review at your case and hope to make it up to you. We care a lot about our customer support also post purchase.

Upon a quick review I noticed your site is scoring a D on gt metrics which most likely means it would have been very challanged during christmas sales... This could cause some of the issues as we are heavily relying on your website to respond in a timely manner.

In any case we will review and improve.

Thank you for the honest feedback.

Oceniono na 1 z 5

Hardware not working for months

We purchased software and hardware from Oliver. Despite promises, the hardware still does not work after 1.5 years (!). We cannot use the self-scan kiosks and handheld scanner because they do not have a license for payment traffic in Europe (which is the reason given). Despite promises in zoom meetings that they will take back the hardware, no further response has been forthcoming for weeks. This cost us thousands of euros. Both Austin (the seller) and Mathias (the CEO) do not respond despite emails, telephone calls and the chat function on the website. We have paid for both software and hardware that we cannot use. I still hope they resolve it properly and take the hardware back.

4 grudnia 2023
Opinia niezależna
Logo Oliver POS

Odpowiedź od Oliver POS

Dear Jan De Boer,

Thank you for bringing this matter to our attention, and we sincerely apologize for the inconvenience you've experienced with our software and hardware not supporting the payment processor you use. We understand the frustration this has caused, and we appreciate your patience.

We want to clarify that we take customer satisfaction seriously, and we are committed to resolving any issues promptly. However, it's important to note that after 1.5 years, it becomes challenging for us to accept returns or provide refunds.

Regarding the payment processor issue in Europe, we regret any confusion or misunderstanding. We would like to extend our assistance in exploring alternative processors that are compatible with our hardware. Oliver supports a variety of processors, and we are more than willing to work with you to find a resolution that meets your specific needs. Reopening the case and reassessing the situation is certainly an option, and we are here to support you in making the best choice for your business.

Please reach out to our customer support team directly so that we can initiate the process of exploring compatible processors and addressing your concerns. We value your business and are committed to ensuring your satisfaction with our products and services.

Once again, we apologize for any inconvenience caused, and we appreciate your understanding.

Best regards,
Oliver POS, Customer Support Team

Oceniono na 5 z 5

Great plugin for Woocommerce

Great plugin for Woocommerce, all in one system, easy to navigate through the front end for employees, looking forward to using the inventory for different locations.

1 czerwca 2023
Opinia niezależna
Logo Oliver POS

Odpowiedź od Oliver POS

Thank you Stuart

Oceniono na 5 z 5

Top Notch Support - Over $1M In Sales Processed

I have been using Oliver for over a year for a client's POS system. The client was able to train dozens of new hires on the system easily and we have had minimal issues the entire year. The small issues we did run into were promptly handled by Oliver Support.

For reference we were only on the basic plan which does not come with the priority support and they still went above and beyond to ensure our success.

I have tried other Woo commerce POS options and Oliver is by far the best option with the best people for support.

Highly Recommended.

14 października 2023
Opinia niezależna
Oceniono na 5 z 5

Straight forward config, great customer support!

Oliver POS set up and configuration was a breeze with the knowledgable and very responsive customer service! I thought I was in for a long drawn out process of trial and error, but everything went very smoothly, and now I have a fully integrated register, card reader POS, running seamlessly. Thank you Oliver POS!!

3 października 2023
Opinia niezależna
Oceniono na 5 z 5

Seamless Integration

OliverPOS has transformed the way I run my small business. The interface is incredibly user-friendly and setting it up was a breeze. I especially love the real-time inventory tracking, which makes managing my stock effortless. Highly recommend!

14 września 2023
Opinia niezależna
Logo Oliver POS

Odpowiedź od Oliver POS

So glad to hear that :)

Oceniono na 5 z 5

Happy user

As a small business, we've tried various POS systems until we found OliverPOS. It really stands out for its robust capabilities and seamless integration with our existing systems. The features it provides have been a game-changer for us, enabling smarter business decisions. It's a must-have for any serious retailer.

1 września 2023
Opinia niezależna
Logo Oliver POS

Odpowiedź od Oliver POS

It was great to get you started this week! We love working with clients like you.

Oceniono na 1 z 5

Anti-intuitive - DO NOT USE

"Oliver" The business is developed from a very anti-intuitive standpoint. Where other companies in this field ask for feedback & welcome ideas to improve, "Oliver" would rather force you into a prison sentence style agreement whereby they will only accept simple ideas to fix & improve their current service if they are accompanied by massive financial bribes - if they're not - prepare to be passive aggressively abused!

This company & its team is by far the most corrupt I have come across after 15 years in this field. I have reached out to the CEO to offer him an opportunity to respond or rectify the above, without response. I would highly, HIGHLY recommend all businesses & entrepreneurs avoid this company, save your money & invest in any of the hundreds of competitors available. You'll never face worse customer service or have more soul sucking business dealings than with this one - and if you do, buy a lottery ticket because you're awfully lucky. Such a shame to have had to deal with something of this nature in such an easy field.

28 sierpnia 2023
Opinia niezależna
Logo Oliver POS

Odpowiedź od Oliver POS

Thanks for the feedback. We took your review seriously, and have taken prompt action against the customer support agent in question.

We have also published a public roadmap and feature/bug board that anyone can contribute to:
https://feedback.oliverpos.com/

We're committed to doing better, and although we're growing fast, we're still a young company. Reviews like this are tough to hear, but they help us get to where we would like to be.

Oceniono na 5 z 5

Great plugin and fantastic support team

We run retail store that sells both online and in-store. As our business grew and our in-store traffic increased significantly we realised we needed a POS plugin that was faster, responsive, and more flexible than the one we were using.

The Oliver plugin works seamlessly and the set up was painless. Within a few hours we had switched from our previous provider to Oliver.

With Oliver we resolved issues such as search speed, VAT and discount calculation issues and more.

It’s definitely a higher price point than where we were but it’s encouraging to see that there’s always someone (not a bot!) available to have a real conversation with and the team seem to be interested in feedback and are willing to consider new features or improvements.

3 lipca 2023
Opinia niezależna

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