OHS Recenzje 

I ordered over £390 worth of curtains, towels, and bedding, expecting quality products as described. However, what I received was nothing short of cheap, poorly made items that do not match their descriptions.
• The towels, advertised as 100% cotton, are anything but soft—they feel rough, low-quality, and uncomfortable to use.
• The bedding is so thin and cheaply made that it’s practically see-through, with barely any material used.
• The curtains are the worst of all. The lining is plastic, making them look like black bin liners from the outside. On top of that, the stitching is completely uneven, with mismatched fabric and visible seams where pieces were carelessly sewn together.

Disappointed with the quality, I immediately requested a refund, but the process was an absolute nightmare. I had to chase them through more than 10 emails just to confirm they had received my returned items. After all that, I finally got my refund on 15/03, only to find that they had deducted £137.99 in so-called return costs—something they never made clear upfront.

This company is clearly not following UK consumer laws, and I refuse to let this go. I will be reporting them to Trading Standards and reaching out to Panorama to investigate their misleading business practices. No company should be allowed to get away with scamming customers like this.

Zero stars if i could. First and last time ordering with this company and i wish i had read the terrible reviews before i bought anything from them. No refund, generic e mail when contacting customer services, no telephone number to discuss issues etc. Cheap shoddy goods. Oh well once burned etc. Absolutely would not recommend to friends or family 😥

They took my money and didn’t supply and fulfill my order. Inferior quality sun damaged pillowcases and emails go unanswered and no customer services whatsoever. Don’t use this company - Fraudsters.

Rubbish company , do not buy , your'e never get your refund

Dont buy anything from them. They sell substandard products and never would issue you a refund. i sent their product back as instructed and they did not issue a refund. I have sent several emails and they email back asking the same question. i guess all this is in the hope you get tired and stop bothering. They are incompetent and fraudulent

Load of rubbish!! The curtains was crapp you miles well stuck them in your shower as shower curtains material was shocking !! I sent them back never received my refund I went to my credit card company as this company was ignoring my emails and they managed to shut my claim down which I’m still in process with as I’m going further!! I have proof of receipt sending items bk and they also lost my parcel and Iv been waiting 3 months for !! They said it’s from a different department and that I have to wait months for it this is storage bags like the cheap ones you get on Temu !! And Iv emailed them so many times they won’t answer any !! I will say this is my first and last order I will never make another order that’s for sure 👍 horrendous company Iv never felt like this before I surely won’t be making this mistake again !! There guna be getting a bad review from me that’s for sure !!!

I've have had some OK and more not OK experiences with the company. The products are really cheap, so that's good, if they're suitable...and I have kept a few things. A rug at £6 was a bargain. But their quality control seems to be non existent. There were 2 holes in a hoodie blanket, which they did send a replacement for. But recently, a duvet set arrived with various dirty stains on it, and the seams were puckered in places. Not stitched properly at all. The set actually looked like it had been used 🤢
They're also not quick in refunding. A few times I've had to email asking where my refund was. The other snag is when returning items, they don't provide you with a QR code like all other companies. Instead, you have to pay £3.95 or so to print out your own label, and my printer doesn't work, so I'm constantly having to pester people to print my labels. Reading all the comments under their Facebook posts, there are loads of complaints about their customer service (or lack of it.) Says it all really. It's a shame, but they need to get their act together before sales dwindle.... and it will do at a quicker rate than it probably is at the moment. I rarely complain or write negative reviews, but I'm hoping that this will help them to rectify things.

I would have given zero stars if I could. Ordered coverless duvet and 2 fitted sheets. Duvet received fitted sheets nNOT RECEIVED. Order 22nd Jan . Tried contacting customer services received a generic email stating possible 2 separate deliveries. Tried calling phone always busy and hangs up on you.
No reply to further emails. POOR SERVICE ONE FED UP CUSTOMER. Paid for via Klarna

Bought a cover less duvet bought 28 dec due to holidays , it took over 10 days to come , was impressed so I bought 2 more , cane to wash the first one as with the label I followed instructions after 10 min in tumble dryer it burnt like flames where on it, took it out side took photos and then sent to ohs nreply they were sorry and asked did I want a refund or replacement
I wanted a refund was told it would be sorted to be told after 4 days I had it 30 days I told them no took 10 days to come ten for them to reply , so no refund ,they said sorry they will try harder , so in reality I had to get the bedding wash it to show that in burst into flames , I am disgusted in the company I am a pensioner to some £25 not a lot to me it is 30 days 20 days to come and reply so I just had to a heavy duvet on 3 days , as that what they are implying , I never ever will buy from ohs again , not that they are bothered .

The ad says:"The combination of a spring support layer and body contouring memory foam ensures a great nights sleep. This is a quality mattress at an affordable price. It is suitable for all sleeping styles and features sustainable MATERIALS WHAT A LOAD OF RUBBISH! Didn't expand even after 48 hours and obviously not much memory foam as the springs get you every time you move! It's on its way to the charity shop....

I ordered 2 cuddle cushions on 22nd January one was a present so I didn't open it until 13th Feb one of the cushions had a rip in it and one of the cuddle arms had no filling so was very floppy I emailed straight away with photos with the problem on the 13th Feb had a reply today saying seeing as its out of the 30 day policy of refunds or returns there was nothing they could do. Think someone is bad with their maths as I'm still in the 30 day policy will never order from them again

Good quality products and a very affordable collection. The only thing that wasn't pleasant was the shipping time. Took very long to arrive.

I ordered 6 items.. I received in a parcel 2 out of the 6 items. The parcel stated 1 of 1 on the front so I am not expecting any more.

I sent an immediate message on website to ask where my items are, no response.

I followed the automatic email reply up with a lengthy email including photos as i was unable to put these on the initial contact us request. No reply...

I then called this morning only to have an answer machine message saying due to unpresidented amount of calls no staff available to take call please go to website and cut me off!! Whilst I appreciate this is not an expensive company for items i do not expect to pay for 6 items and receive only 2 and then have no response to messages and emails or telephone contact available.. this shouts... scam or company going under/Out of business... DO NOT ORDER AT THIS TIME

Ordered 4 items mid December only received 2 and still waiting for response. Absolute joke of customer service never answer. Will never order from here again and would recommend to avoid at all costs. Shambles of a company

Ordered back in November 2024. Have previously ordered several times from OHS and had no issues Items were good value and delivery was OK.
This time never got the Items for Christmas and after contacting OHS never got anywhere in getting my money back.

I contacted my bank and they were brilliant.Once I put in the dispute I got my money back straight away. It's now February 2025 and still never got the items.
You want get refunded by OHS so seek advice from your bank .As its fraud really if taking your money for items never delivered.

Received an order back in early January, tried to return 2 of the items and I am still waiting a response from customer service

They only provide yodel returns and you have to have a printer, I've explained I don't have a printer and I am not able to get one or get out to find one.

I have chased them up 3 times for a response and I have heard nothing.

Really disappointed.

Rubbish still waiting for my Refund had to get the bank in to get refund back don’t buy from them

I ordered 4 bed sets. All 4 arrived. I was a bit worried due to reviews the website was a scam and yes the dispatch email did take a while but they arrive and they are all perfect for what I needed. So much cheaper than other companies when kingsize bedding is often £16/20 plus.

Bought a Candle plate in the sale, took almost a week to despatch, contacted the company on about 3 occasions to recieve a pre written response every time. No follow up responses from an actual human. No customer service whatsoever. When the plate finally arrived, the hexagonal mirror was chipped on each point and only fitted in the hexagonal metal frame with suction cups and it didn't fit correctly.The box was battered aswell.Not very well packaged. Waste of time and money this company, Do yourself a favour, don't bother with them. First and last time for me.

No item, no response, no refund

Says it all. Absolutely disgusted