First-time customer. Site fell over whilst ordering, so managed to create 2 orders instead of 1. When products were delivered, 2 of them were the wrong product, despite order clearly showing the corre... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I'm not overly impressed with our first order. I searched on Google for an item by product code and followed a link through to Office Products website. I placed my order and received the wrong item d... Zobacz więcej
Reakcja na opinię
Bought a fan online, was a fair price and did get delivered next day as advertised by UPS courier. No problems, would use again in future.
I ordered four Epson ink cartridges; all at a very good price, using their free postage option. Placed the order on Sunday and they arrived by DHL on Tuesday. Ideal service!
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
We make office supplies simple. Simple to shop, simple to order, simple to deal with. With over 10,000 branded products in our UK warehouse, you're sure to find exactly what you need.
Dane kontaktowe
Newland House, WF6 2TZ, Normanton, Zjednoczone Królestwo
- hello@officeproducts.co.uk
- www.officeproducts.co.uk
3,1
Średnia
30 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Placed an urgent order last Friday
Placed an urgent order last Friday, and it says orders placed before 6pm are dispatched the same day. 4 days later and my parcel has not been dispatched, so I call their customer service helpline which says the helpline is not manned?!?! Also emailed them with no response. Your service is misleading and below par. Please cancel my order 61261049 and i'll buy elsewhere.
11 stycznia 2022
Opinia niezależna
Odpowiedź od Office Products
Hello, thank you for your feedback. I can see the items was unfortunately delivered one day late but were kept and not cancelled. Our phone lines are currently unavailable and any mention of the number should have been removed, if this is not the case please advise this and I will rectify. Apologies again for the inconvenience caused. - Office Products
Four Epson ink cartridges
I ordered four Epson ink cartridges; all at a very good price, using their free postage option. Placed the order on Sunday and they arrived by DHL on Tuesday.
Ideal service!
19 października 2021
Opinia niezależna
Odpowiedź od Office Products
Hi Michael,
Thank you for taking the time to leave a review, we appreciate your custom and feedback.
Kind regards,
Office Products
Absolutely abysmal service
Absolutely abysmal service. Ordered a product, still processing 4 days later. Called to confirm stock, took 35 minutes to get through. I was advised by the csr that "due to covid etc", "delays" and I should have seen the information on the website/invoice about delays. I can find no information on any correspondence or through out the ordering process on the website regarding possible delays. I can however, find large amounts of information about next day delivery, yet nothing about a requirement to acknowledge poor service. A lying customer service representative is indicative of the company itself.
I will not use this company again, it seems more like a scam than a legitimate business.
12 października 2021
Opinia niezależna
Odpowiedź od Office Products
Hi Dominic,
This is certainly not a service we aim to provide.
can you please message us directly so we can investigate this further.
Kind regards,
Office Products
If Covid and the Plague had a child it would be called Office Products.co.uk
Have been on hold for 20mins for the fourth time this morning and still no answer. After a while, their system will drop your call. Ordered a product for next day delivery 3 days ago and have still not received the product.
Requested tracking details and was advised it was despatched, no courier name or tracking number provided. Have requested information again and have not had any response.
Am cancelling the transaction with the credit card company as fraud!
7 października 2021
Opinia niezależna
Odpowiedź od Office Products
Hi Stuart,
Apologies, can you please message us directly so we can investigate this further.
Kind regards,
Office Products
Terrible service!
Terrible! We ordered water through the company and are promised next day delivery. The first time we ordered, it came in two separate deliveries. The second time we ordered, we received only two boxes out of the five and they were both packed differently and also delivered separately which was weird. We then just didn't receive the other 3 so we chased them up 3 times and no help. We didn't hear anything so we called up and requested a refund. No apology and no care. We will be ordering from elsewhere.
19 października 2020
Opinia niezależna
Odpowiedź od Office Products
Hi Jessica,
Apologies to hear this, goods can sometimes be dispatched separately depending on stock levels, can you please message us directly so we can investigate this further.
Kind regards,
Office Products
Placed an order for 8 key cabinets
Placed an order for 8 key cabinets, can't get a response online via email and nobody answers the phone. Need an answer asap as you're costing us an order.
10 czerwca 2020
Opinia niezależna
Terrible first impression
First-time customer. Site fell over whilst ordering, so managed to create 2 orders instead of 1. When products were delivered, 2 of them were the wrong product, despite order clearly showing the correct ones. Called and held on for 20 minutes listening to awful music but to no avail... didn't get to speak to a human. Sent an email instead, in vain hope it gets an answer. Lousy first impression! Yes I know it's Covid-19 time and all that - but I see companies every day providing miles better service than this.
12 maja 2020
Opinia niezależna
Bought a fan online
Bought a fan online, was a fair price and did get delivered next day as advertised by UPS courier.
No problems, would use again in future.
26 lipca 2019
Opinia niezależna
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.