Good delivery via DPD but OM does not provide an invoice. You have to waste time asking for it. You can't even go into your account and click a link to get it. Very annoying. And very slow, annoying w... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Easy ordering process, brilliant communication from Laura, checked item had arrived and followed up with the invoice I requested. Top product too for the £. Laura was brilliant, thank you so much!
Excellent service from Laura. Delivery arrived on time, desk was exactly as expected. One small part was missing but sent out the day I rang and then Laura communicated with me until it arrived. Canno... Zobacz więcej
Reakcja na opinię
I dealt mostly with Mia but briefly her colleague Laura too. They both provided exemplary customer service, but Mia was especially helpful. I ended up having to return the desk I bought which she... Zobacz więcej
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Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Office Monster provides full range office supplies to all public, business and educational sectors nationwide. With stock of over 26,000 products we are a market leader in providing a fantastic service to our customers. You will find everyday office supplies, Ink & toner, facilities management, furniture, technology and media on our web store www.officemonster.co.uk On average Office Monster is saving our customers 15% against their existing supplier due to our scarily cheap prices for everyday brands. Should you need any assistance or if your a business user looking to open a 30 day credit account with us please call 0800 3213651 and one of the team will be happy to assist you. Come visit us now
Office Monster -Your Office Partner
Napisane przez firmę
- A Service Led, Online Office Supplier
- A company that has service as its priority.
Dane kontaktowe
36 Commercial Street, LS26 0AW, Rothwell, Stany Zjednoczone
- 0800 3213651
- support@officemonster.co.uk
- www.officemonster.co.uk
4,6
Doskonała
2 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 53% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Extremely quick, easy and efficient service
I recently ordered an office chair for home which was required urgently because of a medical problem and to arrive assembled. The designated delivery date was at an inconvenient time due to a hospital appointment and the amazingly-efficient customer support person, Laura Boydon, ensured that the chair was delivered extremely quickly, with minimum of fuss and with constant updates to me. I was extremely impressed with the service and the product and would recommend this company to prospective customers, to add to the many other glowing customer references already posted.
30 września 2025
Opinia niezależna
Odpowiedź od Office Monster
Hi Angela,
Thank you so much for sharing your thoughtful feedback!
We’re delighted to hear that Laura was able to assist you so efficiently and ensure your chair arrived quickly and conveniently. We’re glad the product met your expectations and truly appreciate your kind recommendation. Wishing you a smooth recovery, and thank you again for choosing us — we’ll be sure to pass your lovely comments on to Laura!
Kind Regards,
Office Monster
Laura Boydon is a Shining Star!
Laura was really helpful and clear. Laura took my query and made sure it was sorted, all to my preferences! I had an issue where items were being delivered at different times, where I wouldn't be on site to receive, and Laura made sure this was communicated to the couriers, and amends were made where possible.
30 października 2025
Opinia niezależna
Odpowiedź od Office Monster
Hi Rhianne,
Thank you so much for your lovely feedback!
We’re delighted to hear that Laura was so helpful and made sure everything was handled just the way you needed. It’s great to know she could resolve the delivery timing issue and keep things running smoothly. We’ll be sure to share your kind words with her, she’ll really appreciate them!
Kind Regards,
Office Monster
Excellent service from Laura
After delivery failure Laura Boydon pulled out all the stops to ensure I got the product I had ordered
30 października 2025
Opinia niezależna
Odpowiedź od Office Monster
Hi Bill,
Thank you for taking the time to share your experience! We’re sorry for the initial delivery issue, but we’re delighted to hear that Laura went above and beyond to make things right. We’ll be sure to pass along your kind words:)
We really appreciate your patience and your support!
Kind Regards,
Office Monster
Fast Delivery
Fast Delivery. Excellent and kind customer service from Laura. First rate company. Product as described. Delighted with my purchase.
29 października 2025
Opinia niezależna
Odpowiedź od Office Monster
Hi James,
Thank you so much for your wonderful feedback!
We’re thrilled to hear your order arrived quickly and that Laura provided excellent service, we’ll be sure to pass along your kind words. We really appreciate your support and hope to serve you again soon!
Kind Regards,
Office Monster
Odpowiedź od Office Monster
Hi Priscilla,
Thank you for your feedback! We’re glad you found our service prompt and easy to access. We appreciate your support:)
Kind Regards,
Office Monster
Amazing Customer Service from Max
I had to get into contact with Office Monster as one of our items was missing a small element of it. Max Daniels dealt with our problem quickly and professionally and kept me up to date through the whole process as this went to the supplier and then dispatch.
As far as issues go with missing bits from an order, the process with Max was trouble free and the missing parts arrived within 48 hours so you can't really get much better than that!
Thank you Max - great work!
23 października 2025
Opinia niezależna
Odpowiedź od Office Monster
Hi Danny,
Thank you so much for your lovely words!
We're really glad to hear that Max was able to get everything sorted quickly for you and that the missing parts arrived without any hassle.
We’ll be sure to pass along your appreciation to him. Thanks again for choosing Office Monster, we look forward to helping you again soon!
Kind Regards,
Office Monster
Great customer service.
23 października 2025
Opinia niezależna
Odpowiedź od Office Monster
Hi Soph,
Thank you for your kind words!
We’re so pleased to hear you were happy with our service. We hope to hear from you again soon:)
Kind Regards,
Office Monster
Brilliant Customer Service
Brilliant Customer Service
If all customer service representatives were as responsive, efficient and brilliant as Laura Bowden the UK would lead the world in business!
Fiona Williams
22 października 2025
Opinia niezależna
Odpowiedź od Office Monster
Hi Fiona,
Thank you so much for your wonderful feedback!
We’re delighted to hear that Laura provided such great service:)
Your kind words mean a lot to us and will be shared with Laura and the whole team.
We really appreciate your support and look forward to helping you again soon!
Kind Regards,
Office Monster
Laura was amazing with staying contact…
Laura was amazing with staying contact with me regarding delivery and out of stock items I ordered
7 października 2025
Opinia niezależna
Odpowiedź od Office Monster
Hi Simon,
Thank you so much for your kind words!
We're thrilled to hear that Laura was able to keep you informed and provide great communication throughout your order process.
We appreciate your patience and understanding with the out of stock items. Your satisfaction means a lot to us and we look forward to serving you again soon!
Kind Regards,
Office Monster
Very helpful customer service from…
Very helpful customer service from Laura - helped change order to get new furniture quickly, arranged and checked delivery sorted.
29 września 2025
Opinia niezależna
Odpowiedź od Office Monster
Hi Alan,
Thank you so much for your kind words!
We're delighted to hear that Laura was able to assist you so efficiently. We’ll be sure to pass along your feedback to her, she’ll be thrilled to know she made a difference.
Enjoy your new furniture and don’t hesitate to reach out if there’s anything else we can help with.
Kind Regards,
Office Monster
Go head and sign up for Spam ....
I started a purchase with this business but didn't complete the purchase on their website, as is my right. Unfortunately they captured my email address in the process, and have unindated me with multiple emails every single day since. Their unsubscribe link is identified as a phishing website, and they refuse to unsubsribe me despite repeated requests that they do so. This company clearly has no respect for customers!!!
25 września 2025
Opinia niezależna
Odpowiedź od Office Monster
Hi,
Thank you for your feedback and I am really sorry to hear of the issues you have experienced.
If you are able to, please contact support@officemonster.co.uk with your details and we can arrange for your email to be unsubscribed so no further emails are received, at current we are unable to see any requests for this.
Kind Regards,
Office Monster
Odpowiedź od Office Monster
Hi Colin,
Thank you for taking the time to leave your feedback, we do really appreciate this and look forward to your next order with us :)
Kind Regards,
Office Monster
Great products and service
Ordered from Office Monster a number of times and will continue doing so. The customer support was efficient & timely - special mention to Laura for the support - Thanks Laura!
29 września 2025
Opinia niezależna
Odpowiedź od Office Monster
Hi Stuart,
Thank you for taking the time to leave your feedback!
We're thrilled to hear you've had consistently positive experiences with us.
We'll be sure to pass on your kind words to Laura , she’ll be delighted!
Looking forward to your next order with us!
Kind Regards,
Office Monster
Customer Service is superb
The customer service given by Laura is beyond. The furniture itself is just like any other in the market. But Laura made the whole experience smoothly.
15 września 2025
Opinia niezależna
Odpowiedź od Office Monster
Hi,
Thank you for your kind words and honest feedback!
We're so pleased to hear that Laura made your experience a smooth and positive one, she truly goes above and beyond for our customers.
While we understand that furniture can often feel similar across the market, we're glad our service helped make the difference.
We really appreciate your support and hope to work with you again in the future!
Kind Regards,
Office Monster
Quick and responsive
We've used Office Monster several times, they're quick and responsive.
Our last delivery was missing an item. Laura was very communicative and got the outstanding item to us next day.
25 września 2025
Opinia niezależna
Odpowiedź od Office Monster
Hi.
Thank you so much for your continued support and for taking the time to leave such a kind review!
We're really glad to hear you've found our service quick and responsive.
Apologies again for the missing item on your last order, but we're pleased Laura was able to get it sorted for you so promptly.
We truly appreciate your business and look forward to your next order with Office Monster!
Kind Regards,
Office Monster
Very prompt and efficient and helpful…
Very prompt and efficient and helpful company.
Will definitely be using them again.
23 września 2025
Opinia niezależna
Odpowiedź od Office Monster
Hi Stuart,
Thank you so much for your review!
We're thrilled to hear you found our service prompt, efficient, and helpful. It was a pleasure working with you, and we truly appreciate your support.
We look forward to assisting you again in the future!
Kind Regards,
Office Monster
Excellent product fast delivery
Excellent product fast delivery and well packaged Excellent customer service thank you 😊..
23 września 2025
Opinia niezależna
Odpowiedź od Office Monster
Hi Robert,
Thank you so much for your lovely words!
We're so pleased to hear that you were happy with the product, delivery, and our customer service.
Your support means a lot to us, and we look forward to serving you again soon!
Kind Regards,
Office Monster
Brilliant customer service throughout
Brilliant customer service throughout
Purchased 4x desks from this company, everything was delivered promptly and in good condition. I had to return one item as it was just ever so slightly too large - absolutely no pushback from the company, they just asked for photos and a collection was arranged a couple days later.
Following the collection, I received consistent updates via email about the status of the return, and the return was processed quickly.
Brilliant customer service, wish it was always that easy! Thank you very much to Laura.
16 września 2025
Opinia niezależna
Odpowiedź od Office Monster
Hi Harry,
Thank you so much for taking the time to leave such a lovely review!
We're so pleased to hear that you're happy with your desks and that the return process was smooth and stress-free.
Laura will be especially thrilled to know she made a positive impression, we’ll be sure to pass along your thanks!
If there's anything else we can help with in the future, please don't hesitate to get in touch.
Kind Regards,
Office Monster
Quick and Helpful
Lauren was really quick and helpful in getting my order to me when some things had gone astray.
17 września 2025
Opinia niezależna
Odpowiedź od Office Monster
Hi Lorna,
Thank you so much for your kind words!
We're glad to hear you received quick and helpful support in getting your order sorted. We really appreciate your patience and are happy everything worked out!
Kind Regards,
Office Monster
Good customer service
Following an initial disappointment of ordering a desk which appeared to be in stock, but then wasn’t for a couple of weeks office monster staff have been really helpful and my new desk arrived and is great.
Good value and quick delivery, once the got stock into their warehouse
12 września 2025
Opinia niezależna
Odpowiedź od Office Monster
Hi Ross,
Thank you for your honest review!
We're sorry again for the initial delay with your order, but we’re so glad our team could assist and get everything sorted for you. It’s great to hear you’re happy with your new desk and that it was worth the wait!
We really appreciate your patience and kind words , enjoy your new workspace!
Kind Regards,
Office Monster
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.