OddsAndPods 

TOOK PAYMENT ,NEVER RECEIVED HEADPHONES, NEVER REPLIED TO EMAIL AND THE PHONE DOESN'T WORK, LOOK LIKE I HAVE LOST MY MONEY, SO BEWARE AVOID AT ALL COSTS

Ordered Dr. Dre headphones for Christmas present from them took more than two weeks to arrive . When they came they were faulty.

Very disappointing.

Asked for a replacement several times by phone and email. Finally got
pre-paid envelope so I can send product back.

Have yet to receive replacement.

So I asked for a refund. Received an email saying that my replacement item was shipped.

Bare in mind I only live an hour away from Portsmouth, they still have not
arrived.

Hence the saying if it is to good to be true it usually is.




Still waiting.

I ordered 4 X-mini speaker pods over 10 days ago. After 2 days they sent me a mail telling me it was being picked from the warehouse, and would be dispatched within another 2 days (and I would hear from them). I have heard nothing back from them, their phone number does not work and says some bull about snow problems from Christmas! I've sent several emails and no response. The person who runs this company should be banned from trading - he's essentially stolen my money as things stand. DON'T USE THEM!

After paying for a pair of Sennheister px200ii's I waited the obligatory week for the product to be delivered. When it didn't show I sent an email on 7 days politely informing them it wasn't here. Then the next day after no response or update I sent another. Then the next day I sent another, and left a voicemail hoping my order number would come up if I bombarded them with different methods of contact.

Then I looked up a couple of websites showing reviews of this site - and got a little scared. So all I did was email them once more with the subject title as NEED RESPONSE OR WILL CONTACT BANK AND TRADING STANDARDS and stated that I wanted my (authentic not fake) sennheiser headphones by saturday or i'd take action... strangely I got an email back within 14 minutes stating that apparently their supplier had proved to be stocking them with fake goods and they were getting some of the real stuff in 5 days, could I wait that long or want a refund? Definitely a refund please. Then it took nearly a day to get that after threatening them with a deadline yet again.

My advice is not to use this website, seems like they cash your money straight away, either dont deliver anything after ignoring your calls or send you fake goods. My opinion is that these 5 star reviews are fake too, especially after reading some of them! Nice try though.
If you are trying to get your money back to no avail just keep on at them every single day with the threat of legal action, and you'll soon get heard. If you don't, then use legal action, its what the law is there for - to stop cowboys like this ripping unsuspecting people off.

I orderd i phone case on the 28of january,after 14days waiting i send few e-mails and got a riplay ''it's on its way''.i never receved anything up to now for long dissapontment 24 days waitin.
i red somewhere i can get refund from my card company,but not sure yet.
so never order anyting from this place.
there is a phone number in the OddsAndPods website,try that number it doesnt work.the have wrong phone number in there website,
RUBBISH RUBBISH RUBBISH

Ordered headphones on the 28th Jan and received 2 emails the following day stating goods had been despatched. 10 days later after nothing turned up i tried to contact ODDS AND SODS via email and no reply so i tried the number listed several times only to get the answerphone apologising for the delays which had been caused by the snow. We have not had snow for 6 weeks and to leave the same answerphone message shows just how incompetant they are.
Having read all the negative press it would be impossible to be yhis incompetant and so they must be crooks.
I will get my money back from the credit card company after 28 days have elapsed and will be reporting them to the office of fair trading as well as trading standards.

I ordered sennheiser px200-ii headphones in early January and received them only a little later from the suggested delivery date. Upon opening I was suspicious given the poor finishing of the product and the very woolly bass sound. After a few days investigation I determined the items were counterfeit through the following:

1. The plastic finishing was jagged and the plastic itself was shiny and cheap looking - on the genuine headphones it is finished smoothly and is slightly textured to the touch and more matt looking.
2. The metal hinges were brassy in colour - on the genuine headphones they are silver in colour.
3. The screw just above the ear pieces on the arms of the headphones was flush with the plastic - on the genuine headphones it is inset.

That was in addition to the sound quality being very poor. I since ordered a genuine pair direct from sennheiser to check against and my investigation was correct.

I contacted Odds and Pods who advised me that they ordered from a bad supplier and could send a new pair out to replace my "incorrect model" or give me a refund if I send them back. I contacted consumer direct who told me I should send them back with tracking, so I did using recorded delivery. They were received by Odds and Pods on Friday 4th Feb. However, on Monday 7th Feb after following up my refund, Odds and Pods have implied they don't yet have them as they have asked me to send them in again.

I have replied again and got no response so have asked google to mediate the refund (having paid through google checkout).

Although there seem to be some good stories about this odds and pods, and I don't doubt that they sell some genuine items at good prices, I would advise against buying from them due to their poor quality control (giving them the benefit of the doubt that they did indeed order from a dodgy supplier), and even worse customer service. I hope I get my money back and will never order from them again!

UPDATE - just received a mail from google stating they no longer allow this seller to use google checkout.

do not use this company have been waiting 2 weeks still no goods no replies to emails and they dont answer calls FAKE SITE !!!!,
if you have paid by debit card or electron you can still get your money back by asking your bank for a CHARGEBACK, its the same as protection using a credit but the banks wont tell you, you will have to ask for it at least you will get your money back also it will help shut the site down

they took my money but the product never arrived

Everything went as agreed. The DVD recorder which I ordered arrived when they said it would. Good quality equipment too, and a very keen price

I received what was supposed to be Sony earphones but they seem to be Phony earphones. Fortunately I am in the electronics industry so spotting a knock off is a lot easier. The sound is hollow and you will get better sounding earphones from a Xmas cracker.

I have emailed Odds and Pods 5 times in the space of a week and no one has bothered to respond.

Not sure how companies like this can trade legally???

Ordered ipig for my daughter early December and started to get a bit worried after nothing had arrived after 2 weeks. This was no different to lot's of other orders with different companies due to snow and post office back log etc though.

I emailed Mike via the complaint link on their site and got an almost immediate response that he would investigate followed by another email with tracking number. Item arrived a couple of days later and it's fantastic, great quality and amazing sound...just in time for christmas!

Unforetunately the ipig stopped working a few days after christmas and I emailed Mike. I explained I had thrown all the packaging away but he said to send back and agreed to replace without any quibble.

My daughter now has a lovely shiny new ipig - great service from Mike and odds and pods and I'd definately buy from them again.

If only all companies were so keen to provide such a great service!!

I received 4 sets of headphones 3 weeks late after numerous emails chasing them, when they arrived they where cheap copies from China.I was told they would send out replacement sets. After emailing many times and getting no reply i contacted the manufacturer who told me to send back and demand a refund and if no reply comes back to send all pictures and corresponding emails to them. I will not hold my breath, it still amazes me how people can get away with ripping people off. I am trying to get money back through credit card company

Many thanks to you for your help. My order arrived in 3 days as advised. The Adidas headphones are perfect for when I am running.

ordered headphones, they took 24 days to arrive. turned out they were the wrong headphones. been emailing and leaving messages for about 2 weeks still no reply!
DO NOT BUY FROM THIS COMPANY

I ordered a pair of headphones from this site, all seemed ok until one week after they where supposed to be sent, they did not arrive, after sending a number of emails to them I revived a message saying they had been sent and if I would like another pair sent instead to which I replied yes, after receiving a message from them saying they have been sent, I have waited another 7 days and till no product, I have since found a site with 20 pages of complaints about this site all saying the same thing, I would say avoid this site like the plague as you will be very disappointed

The JBL speaker I ordered arrived very quickly and had free postage.

Order placed, money taken no goods delivered. They will ignore your emails and your phone calls. Presently trying to get my money back via my credit card company. Save yourself a lot of grief and avoid them at all costs.

Quick update. My money has now been returned, so I am a lot happier. Interestingly enough, these guys actually emailed me after my posting here (this could have been a coincidence,but who can know).

While I am happy that my money has been returned I still couldn't in all honesty recommend them, it was a poor and very anxious experience.

Had a small problem with delivery before Xmas, but a email to
Odds&Pods had it resent and arrived OK.
Great price

This was my first order with oddsandpods so I ordered just the HTC leather pouch I wanted. It arrived 3 days later (midweek). Im very happy with the service and will no be going back to order the dual desktop charger and battery I also want.