Really nice to speak with a real person and discuss my choice. The Chester furniture was perfect and exactly what I had been looking for. Delivery service was punctual but didn't have an option for... Zobacz więcej
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Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Great local friendly service. Delivery was fully tracked via 3rd party and organised on time. Great sideboard had been looking for something stylish that fit the space for a long time. Have to unb... Zobacz więcej
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We bought a fantastic sofa chair and bean bag ! Just what we wanted. Both instore and delivery service excerlent, very knowledgable and competant
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We ordered some pretty pricey tables; TV unit and open shelves. We can see where the extra money went. Quality is amazing. I've never seen furniture so well packaged and minimal assembly ( shelves &... Zobacz więcej
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Informacje dotyczące firmy
- Sklep meblowy
- Sklep z łóżkami
- Sklep z meblami do sypialni
- Sklep z meblami do salonu
- Meble biurowe
- Sklep z sofami
Napisane przez firmę
Oak Furniture UK is an independent family-run furniture retailer established in 2006, specialising in quality oak, painted and solid wood furniture together with carefully selected sofas and armchairs. From our 5,000 square foot showroom in Workington, Cumbria, we have been helping customers furnish their homes for nearly 20 years, serving local customers across Cumbria, South West Scotland and the North East of England, while delivering throughout mainland UK. Our collections include furniture for dining rooms, living rooms, bedrooms, hallways and home offices, chosen to combine quality craftsmanship, lasting style and excellent value. We work closely with many of the same trusted suppliers year after year, giving us confidence that every piece is manufactured to high standards and carefully quality checked before reaching our customers. Customer service remains at the heart of everything we do. Whether visiting our showroom or ordering online, we aim to make the buying process straightforward and enjoyable, supported by experienced staff and dependable delivery services. We are committed to responsible sourcing and many of our solid wood furniture collections originate from managed forests to support sustainability and environmental responsibility. Thank you for visiting our Trustpilot profile and for taking the time to read about Oak Furniture UK.
Our Promise to You
Napisane przez firmę
- Family-run since 2006
- For nearly 20 years, we've helped customers furnish their homes with quality oak, painted and solid wood furniture. We pride ourselves on honest advice, dependable service and carefully selected furniture that's built to last.
- Quality You Can Trust
- We carefully select our furniture collections from trusted manufacturers, with many long-standing supplier partnerships helping us deliver furniture that combines quality craftsmanship, durability and excellent value.
- Delivered With Care
- Most online orders are delivered by experienced two-person delivery teams, with room-of-choice delivery and optional unpacking services available to make delivery straightforward and stress-free.
- Thousands of Happy Customers
- Our excellent Trustpilot rating reflects the quality of our furniture and the service we strive to provide. Every review helps us continue improving and gives new customers confidence when shopping with us.
- Responsibly Sourced
- Many of our solid wood furniture collections are manufactured using timber from responsibly managed forests, helping to support sustainable forestry while creating beautiful furniture that's built to last.
Our Customer Promise
Trusted family business since 2006
We carefully select quality furniture from trusted manufacturers and stand behind every purchase with knowledgeable advice, professional delivery and responsive after-sales support. If something isn't right, we'll work with you quickly and fairly to resolve the issue.
Dane kontaktowe
19-21 Guard St, CA14 4EN, Workington, Zjednoczone Królestwo
- 01900871006
- customerservices@oakfurnitureuk.com
- www.oakfurnitureuk.com
4,9
Doskonała
1 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Very impressed with both quality of the…
Very impressed with both quality of the products bought and the good customer service.
23 czerwca 2025
Odpowiedź od Oak Furniture UK
Hi Mandy
Thank you for taking the time out to leave us your feedback.
Oak Furniture UK
Odpowiedź od Oak Furniture UK
Thanks for your Review.
Oak Furniture UK.
The delivery men took approximately 1…
The delivery men took approximately 1 min to drop off the unit and were gone with no offer to help unpack ! Also the assembly took much longer than indicated and my husband who is quite experienced in self assembly found a few of the instructions were lacking in detail and slightly misleading !
16 czerwca 2025
Odpowiedź od Oak Furniture UK
Hi Irene,
Thank you for taking the time to leave your review, we value all our customers feedback.
Our delivery service is to room of choice only and so the couriers would not have unpacked this for you.
As for the assembly instructions this is something that unfortunately is out of our hands however we will pass this on to the suppliers.
Oak furniture UK.
Good service delivery
5 czerwca 2025
Odpowiedź od Oak Furniture UK
Hi Frank
Thank you for taking the time to leave your review.
Oak Furniture UK.
The delivery men were delightful polite…
The delivery men were delightful polite and did a great job of setting up our sons corner sofa and cleared up 100% . They should get a pay bonus. Thank you recommended 100%
18 czerwca 2025
Opinia niezależna
Odpowiedź od Oak Furniture UK
Hi
Thank you for your review.
Oak Furniture UK.
It's a yes from me
Good choice on website & easy to order. Quality is great & would definitely use them again
11 czerwca 2025
Opinia niezależna
Odpowiedź od Oak Furniture UK
Hi Wendy,
Thank you for leaving us your review, its great to hear you will be a returning customer.
Oak Furniture UK.
Great service every time over the years
Fantastic range of excellent quality furniture and over the years customer service has been excellent we will be using them for all ore furniture as will our family
11 czerwca 2025
Odpowiedź od Oak Furniture UK
Hi
Thank you for your lovely review, we are very happy to hear you will be a returning customer.
Oak Furniture UK.
Odpowiedź od Oak Furniture UK
Hi Tony
Thank you for taking the time out to leave us your feedback.
Oak Furniture UK.
The sofa was beautifull and good customer care.Delivery team worked so hard to ensure my sofa fitted.Let just say everything was perfect from product till deliver. I would recommend oak furniture ❤️❤️
The sofa was beautifull and good quality.customer care best ,delivery team great Let me just say everything was perfect I would recommend oak furniture to anybody coz am sure they won’t be disappointed.
10 czerwca 2025
Odpowiedź od Oak Furniture UK
Hi
Thank you for taking the time out to let us know about your experience with us.
Oak Furniture UK.
Everything went smoothly so would use again
Good products, good prices, quick delivery with good communication. No issues at all for two sesparate purchases.
29 maja 2025
Odpowiedź od Oak Furniture UK
Hi Jim
Thank you so much for taking time out to leave us your feedback.
Oak Furniture UK.
Furniture delivery
Hi
I’m really happy with my new items.
Great service and fantastic team. I would highly recommend.
9 maja 2025
Odpowiedź od Oak Furniture UK
Hi Amanda,
Thank you for your review and recommendation. It's great to hear that you had a great experience with our service.
Thanks again.
Oak Furniture UK.
Very quick delivery arrived before…
Very quick delivery arrived before stated time, it is a lovely piece of furniture and looks well made and would definitely shop with them again.
28 maja 2025
Odpowiedź od Oak Furniture UK
Hi Steven,
Thank you for your review.
Oak Furniture UK.
Odpowiedź od Oak Furniture UK
Hi Christine,
Thank you for your review, much appreciated.
Oak Furniture UK.
Brought two pieces of furniture from…
Brought two pieces of furniture from the Workington store, delivery was on time very well packaged under great customer service.
Highly recommend and it's a five stars from me.
Thanks guys for a great shopping experience.
5 maja 2025
Opinia niezależna
Odpowiedź od Oak Furniture UK
Hi Graham,
Thank you for your review and recommendation.
Oak Furniture Uk.
CD Storage Shelves
CD holder of good quality. Delivery on time and delivery men great.
10 marca 2025
Opinia niezależna
Odpowiedź od Oak Furniture UK
Hi Jane,
Thank you for your review, much appreciated.
Oak Furniture UK
Good service and products
Friendly helpful staff and good value products which we bought reduced price. Good range of products available and we like to physically see and feel quality as well as use local business as much as possible. Items delivered to us on same day as paying and confirming order, which was great.
Definitely recommend
6 maja 2025
Odpowiedź od Oak Furniture UK
Hi Sheila
Thank you for taking the time out to leave us your review its much appreciated. We love to hear of our customers experiences.
Oak Furniture UK
Delivery & service of items to my home!
Most informative friendly helpful kind & polite members of your staff whom from the beginning until delivery of furniture were very mindful of everything that they had to do to make sure that my items of furniture were delivered with the upmost care & extremely careful as not to damage any of the property or my belongings either! Thank you fot your great service & thank you all of the team!
25 kwietnia 2025
Opinia niezależna
Odpowiedź od Oak Furniture UK
Hi Alison,
Thank you for taking the time to leave us your review.
Thanks again.
Oak Furniture UK.
Above and beyond
At a time when good, reliable, personal service is hard to find, Oak Furniture UK clearly work to a set of standards few others can match.
How they managed to turn our order round in six days was miraculous and extremely helpful in our circumstances.
6 kwietnia 2025
Odpowiedź od Oak Furniture UK
Hi Roy,
Thank you for your great review. We always try our best to assist customers and give them a great buying experience.
Thanks again.
Oak Furniture UK.
Chsir
Good communications at all times.
Chair arrived earlier than expected which was very good.
Very happy with the chair.
10 kwietnia 2025
Odpowiedź od Oak Furniture UK
Hi Lillian
Thank you for your review. We always like to have our customers feedback.
Oak Furniture UK.
Great service
Great service. Delivered and assembled. Guys very friendly. Come when they said they would.
3 kwietnia 2025
Odpowiedź od Oak Furniture UK
Hi John,
Thank you for your review; it's good to hear that our service was great.
Thanks again.
Oak Furniture UK
Doświadczenie Trustpilot
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