Sophie or Stacey . just received message saying my delivery is delayed today . I sincerely hope it is not my sofa again . You told me you would be monitoring delivery to make sure it came today. can y... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
No one answering phone calls nor responding to emails. How can this be? We took delivery of table yesterday which turned out to be defective when unwrapped. However we cannot make contact with Oak... Zobacz więcej
Had a phone call today from Stacey from trust pilot . Have received all my furnture now.Shame I was the dissatisfied customer after several cancellations.The furniture is great. I have been compensate... Zobacz więcej
A good product, quickly delivered. However, the delivery company used were very poor. Dumped a large, heavy item just inside the door with no offer to help move it out òf the way so the item blocked t... Zobacz więcej
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Oak Furniture Solutions is one of the leading online furniture retailers specialising in solid wood furniture. The website offers an outstanding selection of quality Oak, Pine, Walnut and painted wood furniture from a number of well known brands. Prices are excellent, usually well below high street equivalents and furniture is available for every room in the house. The company is characterised by excellent and friendly customer service with good stock levels and fast delivery.
Dane kontaktowe
Unit B, Nova Distibution Centre, Nova Way, Avonmouth, BS11 9DJ, Bristol
- 0845 36 36 135
- rhunt@oakfurnituresolutions.co.uk
- www.oakfurnituresolutions.co.uk
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Think twice before you buy from this company
Customer service is unbelievable, been waiting over a week for a phone call. Continuously told a manager will call within the day, and nothing.
Even call from managing director did not materialise as promised.
Think twice before you buy from this company.
The service from G0 logisitics is extremely poor Delivery has yet to happen
Delivery has yet to happen - Go logistics are incompetent.
After 2 planned delivery slots we still don't have our order
They haven't planned properly for the bad weather in some parts of South Wales today - where we live is accessible but the driver couldn't come over the Bwlch Mountain because of ice so would be over his hours if he came to us now - should have checked road reports
Last week the driver blatantly lied that he had telephoned me and said he couldn't get an answer from our door.

Odpowiedź od oakfurnituresolutions.co.uk
excellent quality headboard
excellent quality headboard, well packaged and prompt delivery.
Very pleased and I am hard to please.

Odpowiedź od oakfurnituresolutions.co.uk
Great quality item and very quick …
Great quality item and very quick delivery - highly recommended.
The hinges fo not work
The hinges do not work. Evidence of split in wood appears to be treated. However as this is reclaimed oak, feel its still nice. The top has a beautiful tactile finish.
Lovely piece of furniture
Lovely piece of furniture at a good price. Looks great in my lounge.
Great product and service
Very happy with table and easy to assemble well packaged thank you.
Free delivery and delivered in 2 weeks
Free delivery and delivered in 2 weeks. Excellent service..
Good quality furniture delivered promptly
They have a good range of furniture shown via a good web site. Ordering was easy, and the furniture arrived within the time range given, and in good condition due to the packaging. Have bought two items so far. Much better than the other well known company.
Excellent
I'm really pleased, the tables are lovely and beautifully made and finished off. The packaging was excellent no flimsy box there. Even the guy that delivered them was great. So all in all its 10 out of 10 :-)
T.v stand
Appears o.k. We are decorating so haven't started using the furniture yet.
fantastic quality and suberb service
Very pleased with my furniture,which I …
Very pleased with my furniture,which I have just assembled. However there is slight scratch damage to one of the doors which I am about to send a picture of to Oak Furniture Solutions to request a replacement which I hope will be granted and problem resolved. Otherwise thoroughly reccomend.
Lamp Table
Bought a lamp table as a gift for a family member for Christmas. Ordered and delivered in less than a week. Really impressed with the service. Even more impressed with the item.
I’m really pleased with my recent …
I’m really pleased with my recent purchase, a lovely made cabinet just what I wanted,The service and delivery were second to none👍
Great service
Excellent quality furniture
Excellent quality furniture, exceeded expectations, wouldn't hesitate to order from Oak furniture solutions again.
Very good service
Very good service. Phoned to let me know they would be later than advised. Both delivery men were very polite and helpful.
DISGRACE !!!
Having ordered 3 items, sideboard, book case and a dresser totalling £1,400.00 from the Rivermead design. Items turned up after un-packing the items we realised the dresser had a split in 2 of the legs on one side about 12 inches long, also the door on the left hand side was hanging off and badly damaged. This was sent back and a replacement was ordered. Having inspected the replacement we realised there was a nasty, almost black piece of wood spliced into the leg and it curves off at the bottom (wish i could show the picture) having spoken to customer servics on at least 3 occassions i was told "what do you expect from
furniture at this price" i was then told " if you want it perfect it would be bespoke" I couldn't believe what i was hearing. They will NOT replace the item. I am now going to trading standards to see where i stand legally. AVOID THIS SHAMBLES OF A COMPANY, SEARCH ELSEWHERE, I WILL BE FOR MY BEDROOM FURNITURE.

Odpowiedź od oakfurnituresolutions.co.uk
Disappointed
good communication but having received the order, the units do not look the same shade as each other, the shelves do not fit properly (they wobble and look like they do not fit) and it just doesn't look that well made. rather disappointed for the money spent but sadly, as its near Xmas, it'll probably take weeks to replace it.
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