Sophie or Stacey . just received message saying my delivery is delayed today . I sincerely hope it is not my sofa again . You told me you would be monitoring delivery to make sure it came today. can y... Zobacz więcej
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No one answering phone calls nor responding to emails. How can this be? We took delivery of table yesterday which turned out to be defective when unwrapped. However we cannot make contact with Oak... Zobacz więcej
Had a phone call today from Stacey from trust pilot . Have received all my furnture now.Shame I was the dissatisfied customer after several cancellations.The furniture is great. I have been compensate... Zobacz więcej
A good product, quickly delivered. However, the delivery company used were very poor. Dumped a large, heavy item just inside the door with no offer to help move it out òf the way so the item blocked t... Zobacz więcej
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Oak Furniture Solutions is one of the leading online furniture retailers specialising in solid wood furniture. The website offers an outstanding selection of quality Oak, Pine, Walnut and painted wood furniture from a number of well known brands. Prices are excellent, usually well below high street equivalents and furniture is available for every room in the house. The company is characterised by excellent and friendly customer service with good stock levels and fast delivery.
Dane kontaktowe
Unit B, Nova Distibution Centre, Nova Way, Avonmouth, BS11 9DJ, Bristol
- 0845 36 36 135
- rhunt@oakfurnituresolutions.co.uk
- www.oakfurnituresolutions.co.uk
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great product came on time delivery man …
Great product came on time delivery man very helpful.
Excellent easy and efficient delivery …
Excellent easy and efficient delivery exceeding expectations by delivering a day earlier than expected. The products were well packaged and the items were excellent quality and value for money.
My only observation was that during the payment transaction I was promised 10% extra discount for placing the order straight away, however, the payment transaction wouldn't allow this. I did contact your representative by phone and she was very professional and agreed to credit my card within 30 days. Hopefully this has now been done.
Many thanks
The ordering process was simple and …
The ordering process was simple and delivery quick. I didn't read the small print and assumed that such a large order of heavy items would be delivered to the room rather than left on the ground floor. My fault, will order from a firm who deliver to the room next time. One item was slightly damaged which is disappointing. I think it has been returned before as the handles were attached whereas we had to attach the handles on the other items.
Excellent service especially as we live …
Excellent service especially as we live in a rural area in the Scottish Highlands
Another quality piece of furniture
Another quality piece of furniture. Very pleased.
Recommended
Product is as described and has a good quality finish.
The delvery arrangements were straightforward with a suitably narrow delivery window, and the driver was helpful in getting it into the most convenient location for me.
TV stand and coffee table
Furniture is of the highest quality. Thank you.
First class company and products would …
First class company and products would definitely use again
Lovely oak bench
Ordering and delivery was al very straightforward. Very pleased with bench. Very well made and solid. Easy to put together and was very useful to seat extra guests at the dining room table on Christmas Day as well as doubling up as a coffee table to put nibbles on. Very pleased with purchase, especially with 20% discount.
Disappointed
Although very pleased with the furniture and service in the past our recent experience was disappointing.
Two pieces of furniture are not up to standard. One piece has rough areas on the surface. Another piece has odd looking areas of wood at each end. I know it states that the wood appearance differs but these look to have not been treated properly and really stand out.
When the furniture was delivered my husband had to help the delivery man carry a heavy piece quite a way from the van to the house as he did not use a sack barrow. But then refused to help my husband carry the piece up 7 stairs to the bedroom stating he doesn’t do stairs. So it still remains in our downstairs hallway.
We will not be using Oakfurniture Solutions again
Found the company by accident but am so …
Found the company by accident but am so pleased I did. The Oak furniture has arrived as promised and is of very good quality
Lovely oak furniture
Lovely oak furniture, delivered assembled and delivered in good time.
the stuff is good and compared to their …
the stuff is good and compared to their competitors, it's good. Problem is, the customer service sucks big time and you have to wait ages to actually get what you ordered and paid for delivered. The website lists things as "in stock", but they never are and what you thought would be delivered in under a week ends up 5 to 6 weeks and they just plain lie to you. A shame the market isn't more saturated, to prevent them getting away with treating you like dirt. If you really want it, be prepared to suffer in the process with these guys.
Oak beside cabinets
Love the bedside cabinets. Quick delivery. Very good service. Would buy from you again.
Excellent product delivered as promised
Great service and quick delivery in …
Great service and quick delivery in time for Christmas
Absolutely as described and in photo
Absolutely as described and in photo. Excellent packaging and delivery. Great communication re delivery and stock.
Couldn't ask for a better service
Couldn't ask for a better service. Delivery driver called twice to arrange delivery. Was polite and extremely helpful. Bookcase was well packaged and of excellent quality.
Great product at a very good price
Great product at a very good price. No problems with delivery and friendly staff delivering.
Would use this company again.
Good quality piece of furniture
Good quality piece of furniture. Arrived on time with accurate notification
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