Sophie or Stacey . just received message saying my delivery is delayed today . I sincerely hope it is not my sofa again . You told me you would be monitoring delivery to make sure it came today. can y... Zobacz więcej
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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No one answering phone calls nor responding to emails. How can this be? We took delivery of table yesterday which turned out to be defective when unwrapped. However we cannot make contact with Oak... Zobacz więcej
Had a phone call today from Stacey from trust pilot . Have received all my furnture now.Shame I was the dissatisfied customer after several cancellations.The furniture is great. I have been compensate... Zobacz więcej
A good product, quickly delivered. However, the delivery company used were very poor. Dumped a large, heavy item just inside the door with no offer to help move it out òf the way so the item blocked t... Zobacz więcej
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Oak Furniture Solutions is one of the leading online furniture retailers specialising in solid wood furniture. The website offers an outstanding selection of quality Oak, Pine, Walnut and painted wood furniture from a number of well known brands. Prices are excellent, usually well below high street equivalents and furniture is available for every room in the house. The company is characterised by excellent and friendly customer service with good stock levels and fast delivery.
Dane kontaktowe
Unit B, Nova Distibution Centre, Nova Way, Avonmouth, BS11 9DJ, Bristol
- 0845 36 36 135
- rhunt@oakfurnituresolutions.co.uk
- www.oakfurnituresolutions.co.uk
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Oak coffee table
Oak Furniture Solutions, kept me informed about the date and time of delivery. The coffee table was packed really well and I would certainly shop at Oak Furniture Solutions again.
Absolutely lovely bed
Absolutely lovely bed, delighted. Very good quality. Came quickly excellent delivery. We were lucky to buy this bed in the sale so it was less than half price. Very pleased.
Very happy with their service and …
Very happy with their service and products
Great furniture and very timely delivery
Great value for money
Great value for money! I'm happy with a good quality and beautiful furniture design. Quick delivery and friendly staff!
Perfect! Great service.
Just looked like the image on the website!
It's never easy buying furniture online but I've got to say I'm impressed with oakfurnituresolutions. The TV stand was immaculate and a great price. With a short wait for delivery the overall service was perfect. Thanks.
Not even worth one star!
Not even worth one star!! Ordered goods gets an email saying they are going into administration . Deleted call centre numbers and emails, ignores Facebook messages but reads it. Absolutely disgusting company!! Extremely poor poor service
AVOID!!!
Like so many others, I recently ordered a chest of drawers with the money my Mum gave me for Christmas. She has since died, so I thought I’d use it towards something I needed. Then I get an email saying they’re about to appoint an administrator and I can’t get my money back at all. Paid by credit card and they tell me it’s doubtful too! Therefore I’ve paid twice for their dishonesty as the furniture I’ve bought and paid for will be sold to clear their debts! So I’ve lost my Mum, my money and my furniture. Thanks Oak Furniture Solutions you’re the pits! AVOID OR RISK HAVING YOUR HEART BROKEN AGAIN.
Wooden blanket box
Ordered a blanket box which was as the description! Nice quality, well made! Good solid wood, and looks nice! We were kept well informed about arrival date and times! Paid extra for delivery! Delivered by two pleasant men who carried it up to our bedroom! They didn't unpack it. My husband checked the product before they left, and it was fine. No complaints about the product or delivery! Very happy
Unhappy
I purchased some bedroom furniture from you a month ago and have been informed that you have appointed an administrator and I will not receive by goods or get a refund. I am extremely disappointed and unhappy with the situation. Also when I have previously received goods from you the delivery has been very poor ie dumped on the doorstep. The delivery people seem uninterested and do the bare minimum...
Annoying plastic covers over screws
There were annoying plastic covers over the screws that were impossible to get off and there was no explanation as to how to remove them. I ended up using a craft knife to remove them which felt quite dangerous.
Excellent quality product at a good …
Excellent quality product at a good price,kept well informed on order process and delivery was prompt with a very helpful friendly driver, would definitely us again
dining table
Ordered a dining table. Received an e-mail saying they are looking for a purchaser for the business and that my order will probably not be sent. Then another e-mail saying item will arrive end of march. Send them money at your own peril.
I have always used this company
I have always used this company. Never fails with the quality and price.
Delivered on time as well.
Sophisticated bookcase made to last
Smart looking, solid Santana bookcase. Pleased with quality, but wish it had been a bit easier to get through the door - this really is a sizeable piece and is fully assembled apart from the moveable shelves.
My coffee table arrived on time and …
My coffee table arrived on time and it's of good, solid construction. Once bolted together it didn't feel like it came out a flat box at all. The surface looks like it will sustain a few knocks and spills without coming to much harm. I'm really pleased with it.
Given that the company seems to be in …
Given that the company seems to be in administration whilst owing me a considerable sum of money I cannot rate it badly enough. It only gets one star as there is no facility to leave none.
Excellent service
Excellent service and my new unit is lovely and just what i needed, saving up now for the coffee table, thank you
Excellent service
Very impressed with the quality of the furniture and excellent delivery service.
Oak Bookcases
Ordering was very easy and communication was good. The book cases arrived exactly on time and the quality is very good.
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