we came today to see Ariana grande (24th August) in suite 314 and we were looked after by Tracy who was extremely friendly and so nice. She was looking after everyone and making sure everything was in... Zobacz więcej
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Lokalizacja
Zmień lokalizacjęUnits 1.02-1.03, The O2, Millennium Way, SE10 0DX London, England, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Queuing for ariana grande September 1st, O2 priority might as well not be a thing they only let first 100 people in, staff acting like they don’t know anything about what’s going on and letting people... Zobacz więcej
O2 have become a terrible network provider since they joint with Virgin Media. Everywhere the signal is weak, i never experienced this bad service before , i have been with O2 for over 15 years, if t... Zobacz więcej
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The service we needed was a long and complicated one but the service given was superb. We simultaneously had 2 services dealt with at the same time so the multi-tasking was impressive. Both Mahiral an... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
O2 is a UK mobile network offering Pay Monthly and Pay As You Go services, including SIM only deals, phones and connected devices. Our aim is to help customers stay connected with flexible plans, simple account management and support when it is needed. Customers can manage bills, usage and upgrades in My O2, and use the My O2 app for account controls and benefits such as Priority. We read the feedback shared here on Trustpilot and use it to improve. O2 is part of Virgin Media O2, with a mission to upgrade the UK through better connectivity.
Dane kontaktowe
Units 1.02-1.03, The O2, Millennium Way, SE10 0DX, London, England, Zjednoczone Królestwo
- 020 8269 0202
4,4
Doskonała
40 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
good service verry polite and helpful
7 lipca 2026
Opinia niezależna
Odpowiedź od O2 - London The O2
Hi,
Thank you for your fantastic review! 😊 It's wonderful to hear that you're happy with the service and enjoying everything that's available to you.
If there's ever anything you'd like help with, we're ready whenever you need us:
📞 Call: 202 (free from an O2 mobile) or 0344 809 0202 from any other phone
🐦 X: https://bit.ly/4yeMddk
📘 Facebook: https://bit.ly/4ydDRTf
Solution didn’t work for eSIM
Solution didn’t work for eSIM. Still showing no service
7 lipca 2026
Opinia niezależna
Odpowiedź od O2 - London The O2
Hi there,
What an awesome review—thank you! 🌟 We're so happy to hear that things are going great and that you're loving what O2 has to offer.
Remember, if there's anything we can help with, we're always here:
📞 Call: 202 (free from an O2 mobile) or 0344 809 0202 from any other phone
🐦 X: https://bit.ly/4wBS9LO
📘 Facebook: https://bit.ly/4pfO11y
Dean was a legend
Dean was a legend. As someone who embarrassingly struggles with tech being in my mid thirties, he talked me through the set up of my phone and was great to chat to. Thanks Dean
2 lipca 2026
Opinia niezależna
Odpowiedź od O2 - London The O2
Hi Mr Adams,
Thanks for the brilliant review! ⭐ We're really pleased to hear that everything is going smoothly and that you're getting great value from what we offer.
Got a question or need some support? We'd love to hear from you:
📞 Call: 202 (free from an O2 mobile) or 0344 809 0202 from any other phone
🐦 X: https://bit.ly/4yf0Kpk
📘 Facebook: https://bit.ly/4b5Epkj
Mahinel and shaedul made my experience…
Mahinel and shaedul made my experience simple and quick which was very helpful.
2 czerwca 2026
Opinia niezależna
Odpowiedź od O2 - London The O2
Thanks for your review! It is great to hear about the level of service you have received.
Quick and efficient
2 lipca 2026
Opinia niezależna
Odpowiedź od O2 - London The O2
Thanks for your review! It is great to hear about the level of service you have received.
Thank you Dean!
Dean was very nice, honest and clear about what was avaliable
2 lipca 2026
Opinia niezależna
Odpowiedź od O2 - London The O2
Thanks for your review! It is great to hear about the level of service you have received.
Package Review Updated
My query was answered with added information that allowed me to make another change while instore. Shaedul helped get the ball rolling and advised me accordingly.
30 czerwca 2026
Opinia niezależna
Odpowiedź od O2 - London The O2
Thanks for your review! It is great to hear about the level of service you have received.
O2 have become a terrible network…
O2 have become a terrible network provider since they joint with Virgin Media.
Everywhere the signal is weak, i never experienced this bad service before , i have been with O2 for over 15 years, if this don’t get better I have to force myself to move to different provider
1 lipca 2026
Opinia niezależna
Odpowiedź od O2 - London The O2
thank you for taking the time to leave us a review.
We're sorry to hear that you're having some problems with your mobile signal recently. You'll be able to see if there are any known mast and reception issues by entering your full post code here: https://bit.ly/3SGJXeG
This will present to you information on any faults, as well as a current estimated fix time. If you're still having an issue and nothing is being listed on the link above, please get in touch, so we can help run further checks.
Call: 202 (free of charge) from a O2 mobile or 0344 809 0202 from any other phone
X https://bit.ly/4paOMJi
Facebook: https://bit.ly/4pe9TKL
Quick and efficient- Shaedul great…
Quick and efficient- Shaedul great service
27 czerwca 2026
Opinia niezależna
Odpowiedź od O2 - London The O2
Thank you for taking the time to leave us a review.
We're so glad to hear that you're enjoying our services. We're sure that this will continue, but if you do need our help with anything else, please get in touch using one of the following contact methods.
Call: 202 (free of charge) from a O2 mobile or 0344 809 0202 from any other phone
X https://bit.ly/4fd5eVU
Facebook: https://bit.ly/4eSbQHV
Attention to detail fantastic.
22 czerwca 2026
Opinia niezależna
Odpowiedź od O2 - London The O2
This is great to hear! Thanks for the review and feedback 💙
Helpful staff …
Dean helped me sort an ongoing phone problem, very nice service !!
18 czerwca 2026
Opinia niezależna
Odpowiedź od O2 - London The O2
Hello Essie,
Thank you for taking the time to leave us a review.
We're so glad to hear that you're enjoying our services. We're sure that this will continue, but if you do need our help with anything else, please get in touch using one of the following contact methods.
Call: 202 (free of charge) from a O2 mobile or 0344 809 0202 from any other phone
X https://bit.ly/4xDfa2e
Facebook: https://bit.ly/4xDfaPM
A very warm welcome by Dean and Derek
A very warm welcome by Dean and Derek. My issue was sorted in less than 10 minutes. Derek also helped me with the app that stops the same problem to occur in the future.
18 czerwca 2026
Opinia niezależna
Odpowiedź od O2 - London The O2
Hello Caroline,
Thank you for taking the time to leave us a review.
We're so glad to hear that you're enjoying our services. We're sure that this will continue, but if you do need our help with anything else, please get in touch using one of the following contact methods.
Call: 202 (free of charge) from a O2 mobile or 0344 809 0202 from any other phone
X https://bit.ly/4vXH0o3
Facebook: https://bit.ly/43JTmEw
I was served by Shaedul and another…
I was served by Shaedul and another guy, both very nice guys, very helpful, thanks for taking the time to help
18 czerwca 2026
Opinia niezależna
Odpowiedź od O2 - London The O2
Hello Vianney,
Thank you for taking the time to leave us a review.
We're so glad to hear that you're enjoying our services. We're sure that this will continue, but if you do need our help with anything else, please get in touch using one of the following contact methods.
Call: 202 (free of charge) from a O2 mobile or 0344 809 0202 from any other phone
X https://bit.ly/4vYFbHH
Facebook: https://bit.ly/4uFxwNv
Everything was amazing
Everything was amazing. Mohamed excelent service
17 czerwca 2026
Opinia niezależna
Odpowiedź od O2 - London The O2
Hi there,
Thank you for taking the time to leave a review.
We're delighted to hear that everything was amazing and that Mohamed provided excellent service. Delivering friendly, professional, and efficient support is what we strive for, so it's wonderful to know that Mohamed made such a positive impression on your experience.
We'll be sure to pass your kind feedback on to Mohamed, who will be pleased to hear that his efforts were appreciated.
If you need any further help, please don't hesitate to get in touch:
📞 Call: 202 (free of charge) from an O2 mobile or 0344 809 0202 from any other phone
✖ X: https://bit.ly/3TtJnkC
📘 Facebook: https://bit.ly/4puZV7H
Excellent service from Shaedul
Excellent service from Shaedul. Helprd transfer data. No problems. A great guy !!!
15 czerwca 2026
Opinia niezależna
Dean helped me get my sim working after…
Dean helped me get my sim working after a frustrating evening after purchase at coop. Data wasn't working but calls worked. He troubleshot and fixed the issue. Excellent customer service!
13 czerwca 2026
Opinia niezależna
Odpowiedź od O2 - London The O2
Hello Daniel,
Thank you for taking the time to leave us a review.
We're so glad to hear that you're enjoying our services. We're sure that this will continue, but if you do need our help with anything else, please get in touch using one of the following contact methods.
Call: 202 (free of charge) from a O2 mobile or 0344 809 0202 from any other phone
X https://bit.ly/4enWlY5
Facebook: https://bit.ly/3SGsqD6
My SIM card randomly stopped working…
My SIM card randomly stopped working and it was so frustrating trying to figure out the problem. Luckily Dean was beyond patient and helpful. I was prepared to spend the most of the morning in store, but Dean was very efficient and had my problem fixed in approximately 15 minutes.
10 czerwca 2026
Opinia niezależna
Good customer service
Efficient and knowledgeable customer service operator.
10 czerwca 2026
Opinia niezależna
Odpowiedź od O2 - London The O2
Thank you for taking the time to leave us a review.
We're so glad to hear that you're enjoying our services. We're sure that this will continue, but if you do need our help with anything else, please get in touch using one of the following contact methods.
Call: 202 (free of charge) from a O2 mobile or 0344 809 0202 from any other phone
X https://bit.ly/44gtwbb
Facebook: https://bit.ly/4uHcC0v
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.