Products did arrive and were well packaged but the process was a little disjointed. I received the e-mail asking me to review the service after 7 days by which time I had not received the order. I che... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Products did arrive and were well packaged but the process was a little disjointed. I received the e-mail asking me to review the service after 7 days by which time I had not received the order. I che... Zobacz więcej
Reakcja na opinię
The products are excellent and I usually have no issues with my online purxhase. Unfortunately this time my order was short and I have been chasing the sales team who to thier credit called back.... Zobacz więcej
Affordable, reliable and great quality products! I have many products from Nuevita and I have to say my favourite out of all of them is the CBD. With working nights on a weekend I find it so hard to... Zobacz więcej
Reakcja na opinię
They keep taken £ 30 pound out my bank for no reason I stopped this months ago and they are still taking what to do next as am reporting this to my bank A Fradgley
Nuevita is a family run UK company, dedicated to supplying vitamins, supplements and CBD Oil
Unit 14 Mitton Road Business Park, BB7 9YE, Whalley, Zjednoczone Królestwo
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Very nice tasting and very useful for my health and I would buy again
They keep taken £ 30 pound out my bank for no reason I stopped this months ago and they are still taking what to do next as am reporting this to my bank A Fradgley
Slow to Dispatch
Order was made 5 September and dispatched 13 Sept, delivery was few days later. Need to improve...!
Update - my neighbour returned from holiday last week and my parcel had been posted through their door. From the date on the parcel it would appear to be the original package - so I guess having been advised that Nuevita would be dispatching a replacement they never did.
I had already ordered a replacement product so now have twice a much as I need and have spent twice a much.
I dont think it would be right to change the score a this could all have been avoided, Ive learned the following:
The tracking code has no value or purpose - 2 different Royal Mail employees advised me that the package was showing as no attempt to deliver and that is what the system said when I followed the link sent by Neuvita.
Royal Mail advised that Nuevita could claim compensation for the lost package and should re-send to me - Im not sure if the first happened but certainly I didnt receive a replacement package and Nuevita just didnt respond to my 3 (I think) emails asking if a second package had been sent. Thats just poor customer service - I dont get to choose the delivery service Nuevita use and I think it important for the company to regularly review service standards of any partners.
I ended up waiting over a month for a product, and now have twice as much as I need and all I can do is not shop with Nuevita again because I need a predictable service and Im really not happy about the additional expense Ive had to go to.
. . . . . . . . . .
Original review
I've avoided reviewing despite 2 reminders as my order was lost in the post and didn't want to have to write a bad review for a small business so tried to wait until the situation was fixed. However replacement order has not been received (or dispatched I think) and I can't get a reply from sales or dispatch, will have to go through credit card company to get a refund which is an unnecessary pain. Only my second time ordering, back to Healthspan I go. Royal Mail confirmed Nuevita would be compensated for the lost package so not sure what the issue is, issues occur but not dealing with them wastes too much time - it's over a month since I ordered
Donna's service has been exemplary. She has gone more than the extra mile to getting a replacement out when the original one was lost in the post. Thank you Donna.
Ordered over a week ago and still not received order. There is a problem with the tracking number when you go on Royal Mail.
Excellent quality and customer service . I’m a repeat customer and now use them for all my vitamin and supplements.
The product is a good price with fair delivery rates. Ordering is very easy and delivery prompt. I believe this order is my second, I like the quality and service, thank you Nuevita.
The products are excellent and I usually have no issues with my online purxhase.
Unfortunately this time my order was short and I have been chasing the sales team who to thier credit called back.
I am still waiting for my order to be completed

Odpowiedź od Nuevita
Great items at a reasonable price. Very fast delivery. Will definitely use again and recommend.

Odpowiedź od Nuevita

Odpowiedź od Nuevita
Good service and satisfactorily vitamins. Will use this company again.

Odpowiedź od Nuevita
I was having lots of stomach problems, acid, wind etc., due to the large amount of medication I have to take. I decided to look for some charcoal products to see if they would help. The Nuevita charcoal capsules are the highest concentration I found on the market and after I tried them for the first time I was amazed and really pleased at the effectiveness of them. I have no bloating or acid now and I only take one capsule per day.
Delivery is excellent and the the packaging is great in the resealable pouch instead of a plastic bottle.
I couldn’t be be more satisfied with the product or service.

Odpowiedź od Nuevita
Amazing service.amazing products.i use cider vinager capsules there amazing.quick delivery.very good communication.always .highly recommend .thankyou .

Odpowiedź od Nuevita
Ordered C-Vitamin 1000 - 1500mg many times already from this company. I'd recommend! Thank you!

Odpowiedź od Nuevita

Odpowiedź od Nuevita
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