Novecore Recenzje 

193
Wynik TrustScore: 1.5 na 5

1,3

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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Those bastards! They pocketed all the music licenses and deleted everything on July 17, 2025 (confirmed by Spotify itself). All your music is gone. Worse still, they're not even distributing it,... Zobacz więcej

Oceniono na 1 z 5

Novecore hat meine zwei Alben ohne Ankündigung aus Spotify und Youtube usw. Gelöscht, auf Narichten wird nicht geantwortet. Nun werde ich rechtliche Schritte einleiten und werde Der Firma in Großbrita... Zobacz więcej

Oceniono na 1 z 5

Horrible service , they still owe me all my streams, i hope i will still get them. They removed my songs without reason and blame spotify. But haven't done anything to re-upload. Went wi... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

If I could give 0 stars - I would. My release was rejected, and the customer service provided only an FAQ and no specific reasons related to my album; pretty much did not offer any help at all. This... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy


Dane kontaktowe

1,3

Bardzo słaba

Wynik TrustScore: 1.5 na 5

193 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

1,3

Wszystkie recenzje

(193)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 2

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

I gave 5 stars so you could see this…

I gave 5 stars so you could see this and not ignore my tickets!

my EP release "lubię żaby" does not show up in spotify. its been 1 month since the ep is out, the EP release was 14 February and it was approved on 26 January. I know it takes 3 weeks to upload but the release is already up on every platform except Spotify. The admin named "Maria" told me to contact you. I already sended 3 tickets and rewiews to trustpilot about this issue, but nobody fixed or cared about it.

the album UPC is - 5059548368726 if you ever need it.
63ceff4315ce9 is the Release ID

my artist name and spotify page is called "Heavyheartedmusic" please do something about this issue or i have to take legal actions.

i didn't choose "store expander" but please help me put my release to Spotify.

14 lutego 2023
Opinia niezależna
Oceniono na 1 z 5

Some thieves

Some thieves. I have 3 accounts blocked with them. over $5k lost. mine blocked abusively. to keep her money!

15 marca 2023
Opinia niezależna
Oceniono na 1 z 5

Novecore is so annoying

Novecore is so annoying, please delete my account and terminate any agreement i made with you guys, actually it’s my first time using novecore and i awfully regret ever registering with this site I’ve waited long enough for my album to be released but no sign of release anywhere you guys aint legit i promise, and I don’t want to work with you guys anymore and don’t release my album anymore I don’t want to distribute it anymore with u guys I’m now using a different distribution platform so delete my account ASAP

9 marca 2023
Opinia niezależna
Oceniono na 1 z 5

DO NOT GIVE EARNINGS

I have received multiple thousands of streams on various platforms, including more than 45k streams from the United Kingdom and the United States on Spotify, and when I inquired about my earnings, they said wait 60 days, which I did, and when I inquired again, they said wait 90 days, which I did, and when I inquired again, they said we can't do anything from our end because there is a problem that we don't know about, and they refused to give me my earnings.
I have also email to their finance department and they didnt replied.

9 lutego 2023
Opinia niezależna
Oceniono na 4 z 5

Hey i am reviewing this but i have a…

Hey i am reviewing this but i have a question that why in India I am facing website not loading and appears a cloudflare server connection timed out page is there any glitch to your side or any fault done by my side please explain

6 grudnia 2022
Opinia niezależna
Oceniono na 1 z 5

Fraudulent website.

A scam website. I released music for a year now from November 2021 to November 2022 but still not a single sales report was generated. Not only me, but many other users were also deceived by them.

29 listopada 2022
Logo Novecore

Odpowiedź od Novecore

Hi Chuong,

I see that you have contacted us about this already and we have provided you with this article: https://support.novecore.com/en/knowledgebase/article/why-have-i-not-received-a-royalty-report

As royalty reporting is a very complicated process in the music industry and sometimes royalties can get lost, we have also asked you to provide the information requested in the article so we could look into whether any royalties really are missing. As you have not done so, we have assumed you no longer think that you have received royalties above the reporting threshold that you would be due.

If you do think this is the case, please respond to our last email with the information requested in the article:
- If applicable, the months in which you received most streams
- The stores you receive most streams on
- The tracks you receive most streams

Matthias Merkel
Novecore

Oceniono na 5 z 5

Novecore is really awesome!

Novecore is really awesome!! the service is amazing!! novecore is a rare music distributor. Amazing !!

and for those who gave one star and bad ratings. actually novecore can be trusted and will help solve problems. but try to do it in a polite way. God willing, Novecore will respond well.

Thanks NOVECORE !!

25 listopada 2022
Opinia niezależna
Oceniono na 1 z 5

released not distributed to all stores

I have submitted a single on website in this date 2022-07-25 12:40:25

but after one month, i have remarked this release has been distributed only on amazon music and instagram story.

22 sierpnia 2022
Opinia niezależna
Logo Novecore

Odpowiedź od Novecore

Hi Flenn,

It looks like you were affected by a bug that caused releases not to go live on some directly licensed stores if the store expander was disabled.

The issue is now resolved. If you would still like your release to go onto those stores, please email content@novecore.com so the team can manually correct the issue for your existing release.

Matthias Merkel
Novecore

Oceniono na 1 z 5

No PAYMENT AT ALL - JUST Publish your songs and let them get the money

Hello Artists and Musicians
NO PAYMENT AT ALL!!!!!
I am the owner of more than 1000 songs and I decided to publish them on Novecore
but it's have been a year (since 2021 - DEC) since I registered all of my songs.
at the start (probably) 10 months ago, their staff told me that I already made 75$ for 149k views only for one song on YouTube in a month 

and now it's been a year since I published my songs on their platform, I didn't get any penny from them and also there is not a single report of my earnings on my account despite I received millions of views.

Here is my personal YouTube account which all the songs are claimed by Novecore and the whole channel received (2,729,173 views), but no payment at all on my account
Channel URL: www.youtube .com/channel/UCm5JB8EFMOVTr5D_wC6h6Mg/

this is just my personal YouTube account 
I got many views across YouTube but still, there is not a single penny I received, not only receiving but still not a single report of a penny on my account 

I already created many tickets and their staff replies an automotive response of (we will pay you once we get the earnings from the store)

23 października 2022
Opinia niezależna
Logo Novecore

Odpowiedź od Novecore

Hi Kefayatullah,

The problem for your content is that Believe Music keeps claiming ownership of your content (allegedly on your behalf), and YouTube will not pay out royalties to either them or us until the ownership conflict is resolved.

As you had submitted proof of ownership documents when you started working with us, we have already reached out to Believe multiple times via YouTube's messaging system for content managers, but they have not responded and keep asserting ownership over the content, even if we dispute this.

I would recommend you reach out to them (or, if their uploads were really made on your behalf, get them to remove them), so royalties can be received from YouTube and paid out.

Matthias Merkel
Novecore

Oceniono na 1 z 5

I am a members of this distributor…

I am a members of this distributor since 2020, since January of this year i release about 5 music, and since then my music are live and performing very well in all music platforms, but i didnt never get any report or royalty payments... for over 10 months now...nothing! The only answer i got from support are:
- i will forward this to the team, to take a look but i didnt get any answer after..
- It might take more than 3 - 6 months to pay due to reports from stores.. etc
But nothing since then it's been now 10 months.. and nothing in my royalities dashboard showed just empty bright white squares.
I done all the support team suggest to fix this but the problem didn't fixed.
Support take to much time to answer you.
I really hope to give you 5 stars but that's are the truth, i will update this if the issues are resolved with the team in the future which i hope to.

1 stycznia 2022
Opinia niezależna
Logo Novecore

Odpowiedź od Novecore

Hi Omar,

You have not received royalties because there are suspicions of copyright infringement and we haven't received the necessary documentation yet.

Once the correct documentation is provided, we will be able to start paying out the royalties we currently hold for you.

Matthias Merkel
Novecore

Oceniono na 5 z 5

Good Distributor

Solved. They answered quickly to my question and provided information about the distribution process.

7 października 2022
Opinia niezależna
Logo Novecore

Odpowiedź od Novecore

Hi Paulo,

I have taken a look at your account and it looks like you have set the release date for the releases to the same day they were uploaded. This is fine in principle, but it does mean that your release will appear in different stores at different times. It will make it to all stores eventually, but this can take up to two weeks or so.

A synchronized and guaranteed release date can only be provided when you select a release date at least three weeks after upload. Our website clearly warns you about this when you attempt to enter an earlier release date.

Matthias Merkel
Novecore

Oceniono na 1 z 5

Been a user for over 5 months

Been a user for over 5 months, have been charged several times for subscription and received 0 (ZERO) royalities. The only thing they had to say was that I had to wait even more. Seems like the site is a scam so unfortunately I'll be speaking to my legal team to take actions against Novecore.

4 września 2022
Opinia niezależna
Logo Novecore

Odpowiedź od Novecore

Hi Pawel,

The reason you have not received royalties is that we have determined that you engage in what we call parasite abuse, this means that you are using Content ID to monetize your own YouTube videos that are not otherwise monetizable. In your case, those videos contain stolen content.

This behavior violates the terms of both YouTube and Novecore, and payments from streams resulting from this activity are not made.

You can learn more about the underlying YouTube policy (the "circumventing systems policy") at https://support.google.com/youtube/answer/9142671?hl=en#zippy=%2Ccircumventing-systems-policy

Matthias Merkel
Novecore

Oceniono na 3 z 5

Never a single report or royalty…

Never a single report or royalty payments... for over 7 months now...nothing! The only answer you get from support are:
- we are migrating to a new system
- It might take several months to pay due to reports from stores etc
Reality is: they just don't pay anything nor issue any reports. Frankly this is big bummer and I'd call it a scam after 7 (7!!) months of paying a subscription fee.

EDIT: after publishing the review, Novecore reached out and fixed the issue

22 sierpnia 2022
Opinia niezależna
Logo Novecore

Odpowiedź od Novecore

Hi Michele,

Apologies for the slightly delayed response to your review.

I have manually reviewed the last few royalty reports and it does seem like you are affected by a rare bug that caused the royalties to not be credited to your account. I have manually done this for you now. You can read more about the bug in question at https://support.novecore.com/en/knowledgebase/article/why-have-i-not-received-a-royalty-report.

As an apology, I have refunded the subscription fees you have paid so far to you. I noticed that you have not cancelled your subscription so far, so you will be billed again next month. If you do not want this to happen, please remember to cancel in time via your Novecore account.

Matthias Merkel
Novecore

Oceniono na 5 z 5

Great Service For Starters

I have been a customer at Novecore for a few months now, so far I really like it.
They have support within a minute the review times are a bit unaccurate but what can you expect with the free plan!
Everything gets released perfectly on time and thats very calming.
Novecore is very underrated.
I would love to see a possibility to add lyrics to the songs tho.
I also received my VEVO and Official Artist Channel within 2 weeks.

Short description:
- Great Service
- Great Support
- Great Distribution Time
- With Premium same day delivery
- Good priced VEVO

Weak points:
- You cant add lyrics to your song to display on spotify
- you cant add different C field and P field
- Information is not very detailed

15 czerwca 2022
Opinia niezależna
Oceniono na 2 z 5

formerly 5 stars, but now 2

wrote a review in 2022 but i'm rewriting it. novecore has become a really slow, support-lacking distributor in the past like 3 years. they don't respond to support, don't payout, don't give out youtube OAC'S, and their distribution is just bad (to spotify only, they used to have issues with them) so unfortunately i'm rewriting this. 2 stars cause i'm nice

4 maja 2022
Opinia niezależna
Oceniono na 4 z 5

SATISFACAO COM UMA PEQUENA RESSALVA

TENHO algumas musicas publicadas atraves da NOVECORE E NUNCA TIVE NENHUM PROBLEMA PELO CONTRARIO ; TODAS AS INFORMACOES SAO INSERIDAS CORRETAMENTE EM NOSSAS MUSICAS TODOS OS CREDITOS PARA QUE NAO PAIRE NENHUMA DUVIDA SOBRE A COMPOSICAO A UNICA RESSALVA E QUE A PUBLICACAO E DEMORADA E O SUPORTE E SOMENTE EM INGLES ENTAO NOTA 8

10 marca 2022
Opinia niezależna
Oceniono na 5 z 5

Novecore is good

Novecore has helped me release music. I have been using them for about 3 months and they have definitely has it for cheap. I bought the VEVO and I plan to use it as soon nasas I finish my music video. Keep up the good work

26 stycznia 2022
Opinia niezależna

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