I had a small problem with the screws for tap cartridges. After a delightful chat with support they sent me replacement screws at the speed of light! Thanks a million😃
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I needed two tap tops for a bath mixer tap. The detailed description given on the product allowed me to work out if they would fit. This saved a very expensive removal and replacement of the existing... Zobacz więcej
Reakcja na opinię
We had a broken bathroom bason after something being droppedbin it Initially looked across internet for a turnround of items needed to repair asap. What a turn round within 24 hrs this companyhad... Zobacz więcej
Reakcja na opinię
I had a slight problem ordering , re-ordered then looked at e mails and had ordered twice . I rang and spoke to a friendly , charming human(!) who immediately cancelled on order and asked if it was ne... Zobacz więcej
Informacje dotyczące firmy
- Sklep z artykułami hydraulicznymi
- Projektant łazienek
- Wyposażenie łazienek
- Przebudowy kuchni
- Sklep z przyborami kuchennymi
Napisane przez firmę
NotJustTaps is a fast-growing company that’s passionate about plumbing. We specialise in bathroom and kitchen washing solutions for a huge range of domestic, commercial and medical settings. Working with some of Europe’s leading design brands and specialist manufacturers, we’re able to offer competitive prices to our customers. Our mission is to provide an exceptional level of service to all our customers and therefore welcome their feedback to ensure we continue to improve our service.
Dane kontaktowe
The Courtyard, Great Sarratt Hall Farm, WD3 4PD, Sarratt, Zjednoczone Królestwo
- 01923 268843
- salesinfo@notjusttaps.co.uk
- www.notjusttaps.co.uk
4,8
Doskonała
270 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Very speedy quality service
Very speedy service, great quality tap valves, one was slightly damaged in post. Contacted and got replacements two days later. One of the best traders I have come across and British Quality.
19 maja 2023
Opinia niezależna
Odpowiedź od NotJustTaps
Thank you for your lovely review. We are so pleased you are happy with the service you have received from us and look forward to being of help again.
Regards
NJT team
Excellent
Great seller, excellent service and communication. Definitely recommended.
27 kwietnia 2023
Opinia niezależna
Odpowiedź od NotJustTaps
We are glad to hear that you are happy with our level of customer service and look forward to being of help again in the future
Regards
Pamela
Sales Manager
Quality Tap & fittings
Easy to use Website with accurate stock levels, The shower tap ordered was the Traditional Breech Shower Valve for use in a property with a (very) low pressure systems, the quality of the tap and fittings is excellent and once plumbed in gave good control and flow rate to allow for a good shower.
Excellent service throughout with immediate dispatch and delivery.
Thank You.
12 kwietnia 2023
Opinia niezależna
Odpowiedź od NotJustTaps
Thank you for your lovely feedback which is much appreciated. We look forward to being of help again
Regards
Not Just Taps Sales Team
Very fast efficient service
11 kwietnia 2023
Opinia niezależna
Odpowiedź od NotJustTaps
Thank you so much for writing a review. We hope to be of service again in the future.
Kind Regards
NJT Team
Tap Cartridge Order only turned up after ringing 4…
Web Order only turned up after ringing 4 days after ordering to see why it hadn’t been delivered, after contacting the valves arrived the next day. Thanks for sorting this out quickly.
30 marca 2023
Opinia niezależna
Good service
Good service. Postage seemed expensive for the price of the part (a £7 acrylic handle) It had to be adjusted to fit but it would be difficult to get an exact replacement.
All in all it looks a lot better than before.
1 marca 2023
Opinia niezależna
Quick and efficient service
Quick and efficient service - good quality product
21 marca 2023
Opinia niezależna
Odpowiedź od NotJustTaps
Thank you for taking the time to leave feedback, it is very much appreciated. We look forward to being of service again.
Kind Regards
Not Just Taps Team
I emailed pictures and dimensions of…
I emailed pictures and dimensions of the part that I needed a replacement for and I was contacted and offered a replacement part with a return guarantee if it didn't fit. Excellent
8 marca 2023
Opinia niezależna
Odpowiedź od NotJustTaps
We are really pleased that you found what you were looking for through the service we provided. Thank you for taking the time to leave this review.
Kind Regards
Not Just Taps Team
Odpowiedź od NotJustTaps
It's our pleasure to be of help and really appreciate you leaving feedback.
Kind Regards
Not Just Taps Team
Good communication and delivery
Good communication and delivery, happy with the quality of the tap levers , fitted in no time. Great service thanks.
10 marca 2023
Opinia niezależna
Odpowiedź od NotJustTaps
Thank you so much for writing a review on Trustpilot for us. We are pleased you are happy with the service and hope to be of service again.
Kind Regards
NJT Team
Being able to source the part I…
Being able to source the part I required avoided me having to replace the complete mixer tap. Along with the efficient service; I'm very happy thank you,
3 marca 2023
Opinia niezależna
Odpowiedź od NotJustTaps
It's always great to hear from our customers and we appreciate your time in leaving such a lovely review.
Kind Regards
NJT Team
A great solution!
After hours of searching receipts from 15 years ago I could not identify the original make of a dripping kitchen tap. Within hours Notjusttaps identified the required valve it from my 4 measurements, posted on their super identifying function, and the replacement valves fitted perfectly. Such excellent customer service is extremely rare these days. Thank you.
4 marca 2023
Opinia niezależna
Odpowiedź od NotJustTaps
We are thrilled that you received great service from our team. We aim to provide excellent service for our customers. Your feedback is much appreciated.
Kind Regards
NJT Team
Friendly Customer Service
Friendly Customer Service
I called customer service to get some taps delivered the next day. They were extremely happy to help with questions and getting out of stock items delivered quickly.
7 marca 2023
Opinia niezależna
Excellent service
Excellent service - The team helped identify the correct spare part which was shipped promptly. Pricing was sensible too. Tap now fixed thank you.
28 lutego 2023
Opinia niezależna
Odpowiedź od NotJustTaps
Hi,
It's always great to hear from our customers and we appreciate your time in leaving such a lovely review.
Thank you.
NJT Team.
Odpowiedź od NotJustTaps
Dear Ron
We appreciate you taking the time to write a review for us and hope we can be of service again in the future.
Regards Not Just Taps Team
I needed an unusual valve and they had…
I needed an unusual valve and they had one. Great service!
20 lutego 2023
Opinia niezależna
Great service,
Great service,good communication delivered promptly, good product, will definitely use again
9 lutego 2023
Opinia niezależna
Tap cartridges
We had been looking for new tap cartridges for a long time but didn't know the make of our taps by measuring the old ones and sending them the details they were able to supply us with the correct cartridges. Great service.
30 stycznia 2023
Opinia niezależna
Needed replacement 3/4” cartridges for…
Needed replacement 3/4” cartridges for a customer and was struggling identifying them. Stumbled across not just taps and was surprised at their level of choice and was able to obtain replacements. Will certainly keep them in mind next time around.
26 stycznia 2023
Opinia niezależna
Odpowiedź od NotJustTaps
We are please to hear that we were able to help with your valve requirements and look forward to being of service again
Kind regards
Not Just Taps Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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