North Oxford Motorrad Recenzje 

127
•
Wynik TrustScore: 4.5 na 5

4,5

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Poor service, incompentant, after multiple calls and emails exchanged the still can't even spell a nam correctly, avoid at all costs.

Oceniono na 5 z 5

Fault discovered by technician as speed sensor o ring rather than the main drive shaft oil seal which meant that the cost was less than half the original estimate. Brilliant service especially when th... Zobacz więcej

Oceniono na 5 z 5

Just bought a k1600gt from them and traded my bike in very easy to sort jack my sales man sorted everything he was spot on couldn't help enough so would totally recommend these

Oceniono na 5 z 5

Had my tracker fitted at BMW Motorrad Oxford yesterday. The job was originally estimated at around two hours, but unfortunately I ended up waiting about four hours, so that was a bit longer than e... Zobacz więcej

Informacje dotyczące firmy

  1. Dealer motocykli BMW

Napisane przez firmę

North Oxford Garage is a privately owned BMW Motorrad Retail Centre and is part of the William Morgan Group. Our recently refurbished retail centre stocks a range of New and Approved Used BMW Motorcycles with a state of the art brand new on site workshop with fully qualified BMW trained technicians for all of your servicing requirements, and a fully stocked BMW Motorrad Parts and Accessories shop for our customers to browse. We look forward to welcoming you to our retail centre soon.


Dane kontaktowe

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

127 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,5

Wszystkie recenzje

(127)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 29

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

From the first look around

From the first look around, a few pointed questions and a period of reflection the ultimate purchase experience was overall enjoyable. Nothing was too much trouble and staff product knowledge was excellent. However, I was shocked at the amount of paperwork now involved and since I last purchased a new bike a few years ago, some of which seemed pointless in my view.

31 marca 2023
Opinia niezależna
Logo North Oxford Motorrad

Odpowiedź od North Oxford Motorrad

Hi Ian, thank you for taking the time to share your experience and leave us a fantastic five star review! We're very glad to hear that the team provided brilliant customer service and delivered a positive experience for you. We understand paperwork is not always the most enjoyable part of the buying experience but is a necessity. Take care and enjoy your new bike! We look forward to welcoming you back in the future.

Oceniono na 5 z 5

Super service and great communication…

Super service and great communication throughout the purchase of my new bike. Very friendly staff and happy to help with any query. Great BMW dealer experience.

1 kwietnia 2023
Opinia niezależna
Logo North Oxford Motorrad

Odpowiedź od North Oxford Motorrad

Hi Mr Sinclair, thank you for taking the time to share your experience and leave us a fantastic five star review! We're very glad to hear that the team provided brilliant customer service and delivered a positive experience for you. Take care and we look forward to welcoming you back in the future.

Oceniono na 5 z 5

BMW s1000xr

These guys are the best super service as usual

29 marca 2023
Opinia niezależna
Logo North Oxford Motorrad

Odpowiedź od North Oxford Motorrad

Hi Gary, thank you for taking the time to share your experience and leave us a fantastic five star review! Take care and we look forward to welcoming you back in the future.

Oceniono na 5 z 5

Superb service again

As a longtime very satisfied customer of NOG I was always going to select them first when thinking of changing my GS and had the pleasure of dealing with Elektra to negotiate the deal. Elektra provided outstanding communication throughout the process and worked tirelessly ensuring all the loose ends lined up to produce the perfect exchange. Indeed, all the sale staff at one time or another helped me secure the sale and Ben, with his comprehensive knowledge of the GS stepped in to complete the handover. Thank you Elektra and the team at NOG, you are the best.

24 marca 2023
Opinia niezależna
Logo North Oxford Motorrad

Odpowiedź od North Oxford Motorrad

Hi Robert, thank you for taking the time to share your experience and leave us a fantastic five star review! We're very glad to hear Elektra and the team provided brilliant customer service and delivered a positive experience for you. Take care and we look forward to welcoming you back in the future.

Oceniono na 5 z 5

Great BMW experience

Iwent to north oxford motorrad last year for a service.Great service.so when it came to changing my bike i asked for part exchange had a great offer .so thanks to Josh and other members of the team.

25 marca 2023
Opinia niezależna
Logo North Oxford Motorrad

Odpowiedź od North Oxford Motorrad

Hi Peter, thank you for taking the time to leave us your feedback and we will share your positive comments with Josh and the team. We hope you enjoy your new purchase and look forward to welcoming you back in the future.

Oceniono na 5 z 5

Fantastic Service.

Fantastic service from North Oxford Motorad, right from the initial enquiry where Clayton Osso dealt with my initial questions through to the purchase and delivery of the bike.
I made enquiries to 4 dealerships around the country, but after further questions, it was only North Oxford Motorad that followed up with further phone calls.
Clayton was friendly, approachable, professional and nothing was too much trouble.
The delivery of the bike by Jim was prompt, courteous, and professional.
North Oxford Motorad now have my business going forward. Highly recommend this dealership.

20 marca 2023
Opinia niezależna
Logo North Oxford Motorrad

Odpowiedź od North Oxford Motorrad

Hi Darryl, thank you for taking the time to leave us a fantastic review! We're very glad to hear that Clayton and the team provided brilliant customer service throughout your buying experience. Thank you for your business, enjoy your new bike and we look forward to welcoming you back in the future.

Oceniono na 5 z 5

Excellent customer service and support…

Excellent customer service and support every step of the way in purchasing a brand new bike. North Oxford Motorrad at its best. I have been a customer for many years and trust the team completely. Highly recommended.

10 marca 2023
Opinia niezależna
Logo North Oxford Motorrad

Odpowiedź od North Oxford Motorrad

Hi Jim, thank you for taking the time to leave us a fantastic five star review. It's great to hear that the team consistently provide quality service and deliver on a positive experience for you. Thank you for you continued loyalty and we look forward to welcoming you back soon.

Oceniono na 5 z 5

Excellent experience

Excellent experience, I have just completed the purchase of a BMW r1200r and I can truly say after many years of biking this has been the best trouble free purchase I have ever experienced, from the outset James kaye went above and beyond to get me the best price possible on my part exchange, James made buying my new bike a pleasure, all the work was done for me right through till delivery, and also the van driver was very helpful and polite a true gentleman .
A big thank you to all the team at North Oxford motorrad.
Regards Phil.

10 lutego 2023
Opinia niezależna
Logo North Oxford Motorrad

Odpowiedź od North Oxford Motorrad

Hi Phil, thank you for taking the time to leave us such a fantastic review. We are so glad to hear we have been able to provide such a seamless and enjoyable experience for you. Enjoy your new R1200R and we'll certainly look forward to seeing you again in the future!

Oceniono na 5 z 5

I had been looking for a while now and…

I had been looking for a while now and was having terrible experiences with other dealers. Straight away Alex Reid emailed me pretty much straight away gave me all the information I needed and made my experience very good. Within a week I had a beautiful 2021 GSX-S 1000 😁 they are very easy to work with I have a bad back 24/7 pain and can’t do much but riding is doctor’s orders literally as it’s the only time I’m pain free and these guys made it very easy mostly by email or phone and I now have a great bike Thanks guys and the driver was ace as well that dropped off my bike 161 miles away for free brilliant service best I ever had. 👍👍👍👍👍👍👍

6 stycznia 2023
Opinia niezależna
Logo North Oxford Motorrad

Odpowiedź od North Oxford Motorrad

Hi Scott, that's fantastic to read! We agree with your doctors orders, motorbike riding fixes everything! We hope you enjoy your GSX-S 1000 and we'll certainly look forward to speaking with you again in the future.

Oceniono na 5 z 5

First Class Service

I’ve come to motorcycles a little later than many people, though it’s something I’ve been wanting to try for years. Having gained my motorcycle licence a couple of months ago I wanted to get a bike so that I can gain experience and have some fun. So, when it comes to these things, I’m a novice.

And when you’re a novice at anything, speaking to those in the know might seem a little daunting. As I found out, there’s no need to feel daunted.

Having found a bike I liked (it’s the BMW R nineT Scrambler), I contacted North Oxford BMW and made the journey up there to have a look. I was helped by Elektra who is a very experienced biker herself and her enthusiasm for motorcycling is evident.

Despite my being inexperienced, Elektra was happy to share her enthusiasm for motorcycling and answer my questions honestly and objectively. The entire process of purchasing a motorcycle was stress-free with no pressure at all. Any questions I had were responded to promptly and, after my initial visit, all the paperwork was processed online.

The motorcycle was delivered by Mike who is also a motorcyclist and clearly very experienced and passionate about riding. He gave me a very comprehensive introduction to the bike, we had a good old chat and he gave me some very useful advice.

A couple of days after taking delivery of the R nineT, I was out for a ride and could feel my phone vibrating in my pocket. At the next stop I checked and it was Elektra with a follow-up telephone call to check how I was getting on with the bike and to see if there was anything else that I needed help with? That was a nice touch, I don’t recall any motor dealer contacting me after a sale to check everything was to my satisfaction?

I have to say, the service that I’ve received from Elektra, and Mike who delivered the bike, has been absolutely first class. What’s made it so good is that they know I’m new to motorcycling and they’ve welcomed me and have been so friendly in helping me with the R nineT. I think Elektra was just as excited as me for “new bike day”!

If I were to provide feedback to their bosses, I’d say look after Elektra and Mike and treat them well as they truly are genuine people who are passionate about motorcycling and that makes them great ambassadors for North Oxford BMW and for looking after your customers.

Though I’m relatively new to motorcycling, I’ve found so many people who are truly friendly and passionate in helping others and Elektra and Mike have been amazing.

8 listopada 2022
Opinia niezależna
Logo North Oxford Motorrad

Odpowiedź od North Oxford Motorrad

Hi Johnny, we're so happy to read that we were able to help you into the world of motorcycles and that both Elektra and Mike were able to provide such a memorable experience! We'll certainly pass along your kind words to the team, and we hope you enjoy many happy riding miles on your new RnineT Scrambler.

Oceniono na 5 z 5

Biker in trouble

Experienced a problem with my RT1250 whilst on a tour across from Essex. Service desk guy was So helpful, and the technician Jack was superb,They both went the extra mile considering it was Saturday lunch time. This is not my local dealership but the people of Oxford are lucky to have such an outstanding dealership. This is how customer service at its best.

12 listopada 2022
Opinia niezależna
Logo North Oxford Motorrad

Odpowiedź od North Oxford Motorrad

Hi Graham, So glad to hear that we were able to deliver a five star experience during your last service visit. We'll certainly look forward to welcoming you back again in the future.

Oceniono na 1 z 5

Unprofessional and poor communication

Really poor experience from BMW Motorrad. Having spent the morning receiving a video of the bike and organising finance figures which were to be finalised the following day for purchase. I am informed the following afternoon after chasing the salesman up that another of his colleagues has effectively undercut him and taken a deposit on the bike during the evening apparently outside of business hours.
The said salesman advises me he will keep me updated due to a delay on the other buyers finance, only for me to again have to contact him to find out the bike is now sold.
Extremely unprofessional including a clear lack of communication between themselves and their customers…not what I was expecting from a BMW dealership

25 października 2022
Opinia niezależna
Logo North Oxford Motorrad

Odpowiedź od North Oxford Motorrad

Hello Peter, thank you for leaving a review and we are very sorry for your negative experience, as we do not wish to leave any of our customer dissatisfied. This issue has been noted and we will be dealing with this case internally. Once again, thank you for flagging this this case.

Oceniono na 5 z 5

Fantastic Service

Very nice experience buying my R1200 GS from North Oxford Motorrad.
Bought at a distance over phone was nervous at first but no issues at all due to superb service from Alex Reid who sold me the bike to Jim who delivered it .
Bike looked even better when it arrived.Thanks again Alex .
Can definitely recommend North Oxford Motorrad ,straight company to deal with .

27 września 2022
Opinia niezależna
Logo North Oxford Motorrad

Odpowiedź od North Oxford Motorrad

Hi Kevin , that's great to hear! We'll be sure to let Alex and Jimknow that their help has been appreciated. Take care and we look forward to welcoming you back to North Oxford Motorrad in the future.

Oceniono na 5 z 5

1st class

1st class. Elektra was very helpful from initial visit to collection of new bike.
Thanks.

7 września 2022
Opinia niezależna
Logo North Oxford Motorrad

Odpowiedź od North Oxford Motorrad

Hi Gary, so glad to hear that we could help assist you with the recent purchase of your new Bike! Take care, and we'll look forward to welcoming you back again to North Oxford Motorrad in the future.

Oceniono na 5 z 5

Outstanding service

The order and delivery of my new R1250RT couldn’t have gone smoother thanks to Elektra and Maria. For the first time in years I actually felt the deal was put together very much with my satisfaction in mind rather than the feeling of just another sale from my usual dealer. I will definitely use North Oxford Motorrad in the future. Thanks to all.

2 września 2022
Opinia niezależna
Logo North Oxford Motorrad

Odpowiedź od North Oxford Motorrad

Hi Steve, so glad to hear that we could help assist you with the recent purchase of your new R1250RT! We'll be sure to pass along your kind words to Elektra, Maria and the team. Take care, and we'll look forward to welcoming you back again to North Oxford Motorrad in the future.

Oceniono na 5 z 5

Excellent service

Arrived at the dealership with no appointment but was treated with utmost curtesy, offered coffee and although the motorcycle I had turned up to view was not in the showroom, explained it was no bother to fetch from storage, whereupon I was offered a test ride with no undue pressure to purchase.

26 sierpnia 2022
Opinia niezależna
Logo North Oxford Motorrad

Odpowiedź od North Oxford Motorrad

Hi Lee thank you for the excellent feedback! We'll certainly look forward, to seeing you at our North Oxford BMW Showroom again in the future!

Oceniono na 5 z 5

Just picked up my new bike and had…

Just picked up my new bike and had great service from Josh and also Clayton in parts - makes other dealers who I contacted look second rate

24 sierpnia 2022
Opinia niezależna
Logo North Oxford Motorrad

Odpowiedź od North Oxford Motorrad

Glad we could assist Peter, we'll be sure to pass along the kind words to Josh and Clayton, who i'm sure will both be delighted with the feedback. Take care, and we hope you enjoy your new BMW.

Oceniono na 5 z 5

Thank you Elektra!!

I’d like to take this opportunity to thank Elektra and the team at Oxford BMW Motorrad for perfect service and product knowledge.

With very best regards

Stephen Parkin-Morse

10 sierpnia 2022
Opinia niezależna
Logo North Oxford Motorrad

Odpowiedź od North Oxford Motorrad

Hi Stephen, that's great to hear! We'll be sure to let Elektra and the team know that their help has been appreciated. Take care and we look forward to welcoming you back to North Oxford Bikes in the future.

Oceniono na 5 z 5

First class everything ✅

First class everything.
Coms ✅
People Josh / Simon / Electra ✅
Great part exchange value ✅
Several bike offered to me ✅
Deal struck and new bike collected within 72 hours ✅

2 sierpnia 2022
Opinia niezależna
Logo North Oxford Motorrad

Odpowiedź od North Oxford Motorrad

Hi Jason, what a check list! We're so glad to hear that we managed to tick all of your boxes. We'll be sure to let the team know that their help has been appreciated. Take care and we look forward to welcoming you back to North Oxford Bikes in the future.

Oceniono na 5 z 5

Outstanding Service!!

I really can't praise North Oxford enough. Simon not only sourced a bike to the spec that I was looking for but also gave me an amazing deal.
I have to say that all of the staff that I dealt with couldn't be more helpful.
I want to say a big thank you to.
Simon, Nathan, Josh, Maria for making the transaction go as smooth as possible.

14 lipca 2022
Opinia niezależna
Logo North Oxford Motorrad

Odpowiedź od North Oxford Motorrad

Hi Paul, we're so glad to hear that Simon and the Team were able to provide a first class experience for you during your time at our North Oxford Motorrad showroom. We certainly look forward to welcoming you back in the future!

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej