Very pleasant surprise beyond the shop. The room sets were amazing and we loved the kitchen designs and media walls. Well worth a visit and we will be returning very soon to peruse the wonderful inter... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Very pleasant surprise beyond the shop. The room sets were amazing and we loved the kitchen designs and media walls. Well worth a visit and we will be returning very soon to peruse the wonderful inter... Zobacz więcej
Reakcja na opinię
I bought some Sofia napkins from Neptune a while ago, and have recently wished I also had the matching table runner, but it's no longer stocked ! I thought maybe if I ring Neptune outlet in Swindo... Zobacz więcej
We ordered the beautiful Harrington dining set just over five years ago and have loved it ever since. It still looks brand new and is incredibly comfortable. Recently I reached out to Neptune’s custom... Zobacz więcej
After the EPSOM fiasco, I was apprehensive about this sale. I’ve been to the past two that were held in Swindon and always enjoyed them. This one was well organised and managed; from the gentleman a... Zobacz więcej
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Napisane przez firmę
Over the years, we’ve been trying to come up with the best way to say, “Hello, we’re Neptune, and this is who we are.” It’s easy to learn that we’re an interiors brand – our stores, and our website will tell you that in no time. But while our designs are a huge part of who we are, ‘the why’ and ‘the how’ almost matter more than ‘the what’. It’s easy to tell you what we do, it’s harder to explain why. That’s where our philosophy – a different perspective – comes in. Three words that sum up our entire reason for being.
We’re Neptune.
We do what we do because we believe our designs can make your life that little bit happier, easier and better.
We do that with honesty, rigour and kindness, using the best materials, the most trustworthy of techniques, surrounded by people who genuinely care about creating things that are timeless. And we always lead with heart.
We’re a British-born and raised interiors and lifestyle brand who design and make furniture, lighting and accessories for your whole home.
Reviews
At Neptune, we fundamentally believe that things can always be better. And there's nothing like hearing if that’s the case, first-hand. Honest words from real customers - the good and, whilst of course it’s something that we hope doesn’t happen often, the bad, too.
Transparency is as important to us as getting it right and we’re thrilled to see so many of our customers choose to share their experience of Neptune here. That way, our future customers can make informed decisions, and we get the opportunity to put anything that wasn’t perfect first time, right.
Everything we do is designed to make your life that little bit easier, so we hope you’ll be happy to leave a few words below - to make your fellow customers lives that bit better.
Frankland Road, SN5 8YG, Swindon, England, Zjednoczone Królestwo
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Jamie in Customer Experience is a star and without him looking after us we would have fallen into a deep broken hole of sink despair.
Anyway, end result is we have the replacement bowl we need and a chance of having a drip free toothbrushing experience in the near future!
Excellent result!!
Andy

Odpowiedź od Neptune - Outlet
Helpful and friendly delivery team, made sure the replacement was in good order and removed the packaging.

Odpowiedź od Neptune - Outlet
Very smooth and friendly delivery today by Lee & Dewey, thanks lads!
Not the easiest route to navigate a garden sofa, but achieved in no time and with a smile : )

Odpowiedź od Neptune - Outlet
Excellent product, brilliant delivery service,great outlet service and experience

Odpowiedź od Neptune - Outlet
Neptune outlet staff really helpful when buying garden furniture. The delivery team were excellent unpacking and assembly everything. Really pleased with purchase . Plus amazing food in cafe .

Odpowiedź od Neptune - Outlet
Lana from the Trade Services Team is absolutely amazing its great to work with people that are dedicated to doing an outstanding job.

Odpowiedź od Neptune - Outlet
Neptune products are always great quality and the sales and delivery services are excellent too. Thanks to the lady who held the item for me and special thanks to Andre and Liam for carefully delivering and constructing our glass coffee table. Very pleasant, polite and friendly chaps.

Odpowiedź od Neptune - Outlet
Previous customers . As ever purchasing was easy. Delivery team (Alf and Josh on this occasion ) unpacked the items , checked all was well, placed them exactly and took the rubbish away . Always courteous and early to boot . Solid service

Odpowiedź od Neptune - Outlet
Touch up paint for garden furniture arrived following day having spoken to Jenny who was very friendly and efficient having identified the colour I required.

Odpowiedź od Neptune - Outlet
Delivery by Ant and Dec (sorry Sean) was very efficient and courteous. We are delighted with our new Suffolk side board. Excellent company.

Odpowiedź od Neptune - Outlet
Dream kitchen, exceptional quality and design, unrivalled.
Such a positive experience from start to finish. Facilitated by Jenny in Swindon. She has been incredible! We have had many questions and queries and all have been a breeze for Jenny, she knows what she’s doing and gets it done. The team have been there for support too.
Our experience has been pleasing in every way and we are now very proud owners of a most splendid kitchen.

Odpowiedź od Neptune - Outlet
Very happy with our chairs - Jenny went above and beyond to help us with the purchase - Thanks for such great customer service! 🙂

Odpowiedź od Neptune - Outlet
Just brilliant! Great quality product and outstanding customer service!! I'll be back!
Ordered a range of items which were promptly delivered as promised. The construction of the items was quick, efficient and very tidy.
Both the team were knowledgeable, professional and very service oriented.
Will be ordering again!
Excellent customer service. Thank you Jenny and Abby for going above and beyond. I’m delighted with my purchase!

Odpowiedź od Neptune - Outlet
Thankyou to Ant & Jason for delivering our sofa and arm chair with great care. You were lovely to chat to, very knowledgable about what you do, and, we hope you get some recognition for that with this review.
Sophie and Tommy

Odpowiedź od Neptune - Outlet
Jenny was so helpful on the phone with our enquiry about a Fara rug which is no longer stocked by Neptune.
She kindly took the measurements for us of the same rug in the Swindon showroom and looked into their stock and relevant price. We were so pleased she suggested us visiting the outlet to check the design/ quality but tbh it was excellent!!
We brought the rug home and are so pleased with it, adding character to our landing.
Thanks Jenny and your team at the Swindon outlet as you are all so helpful, nothing is too much trouble.
We’ll be back!!! 😃

Odpowiedź od Neptune - Outlet
We love coming to Neptune at Swindon, always buy things at the outlet shop, looking around the showroom is just fab and the cafe the icing on the cake!

Odpowiedź od Neptune - Outlet
I love Neptune and the service at my local shop in Bury St Edmunds is great. I dealt with the outlet in Swindon recently also and they couldn’t have been more helpful. Thanks Neptune!

Odpowiedź od Neptune - Outlet
Our kitchen is about 4 years old so naturally a few minor problems. I contacted Neptune and they organised someone to come and repair the issues. Christian turned up and solved them all, noticing another minor issue and fixed that too. Really impressed with the service,

Odpowiedź od Neptune - Outlet
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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