We have purchased various beautiful items from Neptune in Knutsford including the Matilda chairs & the large Overton Wall Art 11 for our new contemporary apartment They are just perfect and we are... Zobacz więcej
Reakcja na opinię
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We have purchased various beautiful items from Neptune in Knutsford including the Matilda chairs & the large Overton Wall Art 11 for our new contemporary apartment They are just perfect and we are... Zobacz więcej
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Fabulous, friendly staff at the Knutsford store ,made choosing our new suite a complete dream. They assisted with colour choices and provided fabric samples which were very useful. We are VERY pleased... Zobacz więcej
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Yes I am really pleased with purchase from Neptune knutsford staff really lovely and very helpful especially lady who served me sorry I can’t remember her name but she made me a lovely coffee
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Our new bed head looks lovely. We originally wanted to fix to the bed base but the headboard needs two fittings at each side not the normal one. So we wall mounted it and it was super easy with the hi... Zobacz więcej
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Napisane przez firmę
Over the years, we’ve been trying to come up with the best way to say, “Hello, we’re Neptune, and this is who we are.” It’s easy to learn that we’re an interiors brand – our stores, and our website will tell you that in no time. But while our designs are a huge part of who we are, ‘the why’ and ‘the how’ almost matter more than ‘the what’. It’s easy to tell you what we do, it’s harder to explain why. That’s where our philosophy – a different perspective – comes in. Three words that sum up our entire reason for being.
We’re Neptune.
We do what we do because we believe our designs can make your life that little bit happier, easier and better.
We do that with honesty, rigour and kindness, using the best materials, the most trustworthy of techniques, surrounded by people who genuinely care about creating things that are timeless. And we always lead with heart.
We’re a British-born and raised interiors and lifestyle brand who design and make furniture, lighting and accessories for your whole home.
Reviews
At Neptune, we fundamentally believe that things can always be better. And there's nothing like hearing if that’s the case, first-hand. Honest words from real customers - the good and, whilst of course it’s something that we hope doesn’t happen often, the bad, too.
Transparency is as important to us as getting it right and we’re thrilled to see so many of our customers choose to share their experience of Neptune here. That way, our future customers can make informed decisions, and we get the opportunity to put anything that wasn’t perfect first time, right.
Everything we do is designed to make your life that little bit easier, so we hope you’ll be happy to leave a few words below - to make your fellow customers lives that bit better.
Chelford Rd, WA16 8TA, Knutsford, Cheshire, Zjednoczone Królestwo
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On my recent visit to Neptune I received excellent service from a lady called Marise’. I found Marise very friendly and helpful , nothing was too much trouble and she made many trips to the stockroom to check availability or offer me other choices. It was a breath of fresh air to receive such a warm welcome and I left feeling very happy . Neptune as a place to visit is a joyful experience as it’s a place of inspiration for anyone looking to create a beautiful home.

Odpowiedź od Neptune - Knutsford
Helpful friendly staff in the showroom on ordering. Knowledgeable and informative.

Odpowiedź od Neptune - Knutsford
Great customer service and excellent products really delighted with my ceiling lights.

Odpowiedź od Neptune - Knutsford
Most pleasant and helpful staff in an attractive and welcoming environment.
Lamp delivered on time and I was notified promptly of this.

Odpowiedź od Neptune - Knutsford
We’re really grateful to Marise for her unflappable and knowledgeable help today. We felt as though we were in expert hands as we choose paint colours and fabrics. Outstanding service!

Odpowiedź od Neptune - Knutsford
I can never fault the delivery or service from Neptune. Just had my utility delivered and Mihai & Ninel were fantastic. Nothing was to much for them, even when my lane wasn’t easy to get up they never grumbled once, they were so professional which is hard to come by nowadays. I can’t thank them enough!
Also Neptune never let me down.

Odpowiedź od Neptune - Knutsford
the team at the Knutsford store were brilliant, knowledgable but without being too salesy. We ended up purchasing the harrington sofa and two easy chairs plus the stanway granite table and harrington dining chairs. Beautifully made items. Staff followed up after delivery - excellent customer service

Odpowiedź od Neptune - Knutsford
Wonderful, helpful staff- I bought flowers and 3 vases. A lady called Marie’s arranged the flowers in the vases , I could not describe how good they look , she definitely has a talent.
Another lady helped put them in the car carefully making sure we didn’t ruin them on the way back home . This is a wonderful store and I would like to buy everything in there. I fully recommend a visit.
The only improvement I could suggest is a little tea shop with simple sandwiches and cake just to keep you going ‘till you get home . Jane

Odpowiedź od Neptune - Knutsford
Marise was very helpful explaining the different products and finishes. She went out of her way to ring through to another store to make an enquiry and give me precise information. Thank you.

Odpowiedź od Neptune - Knutsford
Recently visited Neptune store in Knutsford. Beautifully laid out shop. Spoke to Marise who was so helpful and patient. We wanted to update our lounge and she listened to our ideas but also suggested things we hadn’t thought of. It is so nice to be able to see things first so try to order from or buy at the store so that we can continue to have this experience rather than to buy everything online without seeing first.

Odpowiedź od Neptune - Knutsford
We visited Neptune at Knutsford (Otterley) branch. The staff there for a number of reasons were friendly and helpful (especially Marise). Although we had issues with our order, Marise continued to phone us and follow up.

Odpowiedź od Neptune - Knutsford
I have worked with Marise in the Knutsford store to update our sitting room. It has been such a positive experience from start to finish. I used the in-house design service, taking in photos and dimensions of my room and fabric swatches. I spent several relaxing hours, over a couple of visits, exploring options with Marise who has real flair and helped us to blend what I have already with some beautiful new pieces. I am so delighted.

Odpowiedź od Neptune - Knutsford
From start to finish our shopping experience was delightful. The Knutsford store displays the quality products in such a way to sway people to purchase.
With the attentive help from Marise, choosing the comfortable furniture was a breeze.
Mihai And Ninel delivered the goods promptly and efficiently. They couldn’t have been more helpful.

Odpowiedź od Neptune - Knutsford
Thank you so much to Lynsey who helped me to decide to purchase the large square Overton wall art. Lynsey also gave me invaluable design advice that I would never had even considered, she was so helpful and friendly. The wall art was delivered this morning, I absolutely love it and can’t wait to get it on the wall! Excellent customer service by staff in store and also the delivery drivers.

Odpowiedź od Neptune - Knutsford

Odpowiedź od Neptune - Knutsford
Very helpful staff on both occasions we’ve visited Knutsford store. Product ordered for us and received within two days.

Odpowiedź od Neptune - Knutsford
Josh and Alfi were great. Pleasant, efficient, took their shoes off immediately, fussed the dog. Couldn’t rate them highly enough.

Odpowiedź od Neptune - Knutsford
Excellent service and quality as always. There was very minor fault with the item but a call to Knutsford Neptune and it was sorted in a very friendly and efficient way.

Odpowiedź od Neptune - Knutsford
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