Order and from start to finish it was an amazing service , I was informed every step of the way. The deliver driver Andre was professional and polite and even carried the item into the room of choice... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Fabulous, friendly staff at the Knutsford store ,made choosing our new suite a complete dream. They assisted with colour choices and provided fabric samples which were very useful. We are VERY pleased... Zobacz więcej
Reakcja na opinię
Our new bed head looks lovely. We originally wanted to fix to the bed base but the headboard needs two fittings at each side not the normal one. So we wall mounted it and it was super easy with the hi... Zobacz więcej
Reakcja na opinię
Great service, quality side tables painted to customer specification and was left a pot of touch up paint. The delivery guys were friendly, helpful and on time. They unpacked the items in their van... Zobacz więcej
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Informacje dotyczące firmy
- Sklep meblowy
- również w kategorii:
- Dodatki do mebli
- Projektant wnętrz
- Sklep z meblami do salonu
- Sklep z meblami ogrodowymi
- Sklep z przyborami kuchennymi
O Neptune - Knutsford
Napisane przez firmę
Over the years, we’ve been trying to come up with the best way to say, “Hello, we’re Neptune, and this is who we are.” It’s easy to learn that we’re an interiors brand – our stores, and our website will tell you that in no time. But while our designs are a huge part of who we are, ‘the why’ and ‘the how’ almost matter more than ‘the what’. It’s easy to tell you what we do, it’s harder to explain why. That’s where our philosophy – a different perspective – comes in. Three words that sum up our entire reason for being.
We’re Neptune.
We do what we do because we believe our designs can make your life that little bit happier, easier and better.
We do that with honesty, rigour and kindness, using the best materials, the most trustworthy of techniques, surrounded by people who genuinely care about creating things that are timeless. And we always lead with heart.
We’re a British-born and raised interiors and lifestyle brand who design and make furniture, lighting and accessories for your whole home.
Reviews
At Neptune, we fundamentally believe that things can always be better. And there's nothing like hearing if that’s the case, first-hand. Honest words from real customers - the good and, whilst of course it’s something that we hope doesn’t happen often, the bad, too.
Transparency is as important to us as getting it right and we’re thrilled to see so many of our customers choose to share their experience of Neptune here. That way, our future customers can make informed decisions, and we get the opportunity to put anything that wasn’t perfect first time, right.
Everything we do is designed to make your life that little bit easier, so we hope you’ll be happy to leave a few words below - to make your fellow customers lives that bit better.
Dane kontaktowe
Chelford Rd, WA16 8TA, Knutsford, Cheshire, Zjednoczone Królestwo
- 01565 354002
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Professional and friendly staff who…
Professional and friendly staff who made the delivery process a pleasure.

Odpowiedź od Neptune - Knutsford
Love Neptune
Have purchased from Neptune before, never been disappointed, always very good quality and choice, as well as service always go above and beyond! No complaints!

Odpowiedź od Neptune - Knutsford
On my recent visit to Neptune I…
On my recent visit to Neptune I received excellent service from a lady called Marise’. I found Marise very friendly and helpful , nothing was too much trouble and she made many trips to the stockroom to check availability or offer me other choices. It was a breath of fresh air to receive such a warm welcome and I left feeling very happy . Neptune as a place to visit is a joyful experience as it’s a place of inspiration for anyone looking to create a beautiful home.

Odpowiedź od Neptune - Knutsford
Helpful friendly staff in the showroom…
Helpful friendly staff in the showroom on ordering. Knowledgeable and informative.

Odpowiedź od Neptune - Knutsford
Lighting
Great customer service and excellent products really delighted with my ceiling lights.

Odpowiedź od Neptune - Knutsford
Most pleasant and helpful staff in an…
Most pleasant and helpful staff in an attractive and welcoming environment.
Lamp delivered on time and I was notified promptly of this.

Odpowiedź od Neptune - Knutsford
Outstanding service
We’re really grateful to Marise for her unflappable and knowledgeable help today. We felt as though we were in expert hands as we choose paint colours and fabrics. Outstanding service!

Odpowiedź od Neptune - Knutsford
I can never fault the delivery or…
I can never fault the delivery or service from Neptune. Just had my utility delivered and Mihai & Ninel were fantastic. Nothing was to much for them, even when my lane wasn’t easy to get up they never grumbled once, they were so professional which is hard to come by nowadays. I can’t thank them enough!
Also Neptune never let me down.

Odpowiedź od Neptune - Knutsford
Excellent customer service
the team at the Knutsford store were brilliant, knowledgable but without being too salesy. We ended up purchasing the harrington sofa and two easy chairs plus the stanway granite table and harrington dining chairs. Beautifully made items. Staff followed up after delivery - excellent customer service

Odpowiedź od Neptune - Knutsford
Wonderful
Wonderful, helpful staff- I bought flowers and 3 vases. A lady called Marie’s arranged the flowers in the vases , I could not describe how good they look , she definitely has a talent.
Another lady helped put them in the car carefully making sure we didn’t ruin them on the way back home . This is a wonderful store and I would like to buy everything in there. I fully recommend a visit.
The only improvement I could suggest is a little tea shop with simple sandwiches and cake just to keep you going ‘till you get home . Jane

Odpowiedź od Neptune - Knutsford
Excellent customer service
Marise was very helpful explaining the different products and finishes. She went out of her way to ring through to another store to make an enquiry and give me precise information. Thank you.

Odpowiedź od Neptune - Knutsford
Great experience at Neptune Knutsford
Recently visited Neptune store in Knutsford. Beautifully laid out shop. Spoke to Marise who was so helpful and patient. We wanted to update our lounge and she listened to our ideas but also suggested things we hadn’t thought of. It is so nice to be able to see things first so try to order from or buy at the store so that we can continue to have this experience rather than to buy everything online without seeing first.

Odpowiedź od Neptune - Knutsford
We visited Neptune at Knutsford…
We visited Neptune at Knutsford (Otterley) branch. The staff there for a number of reasons were friendly and helpful (especially Marise). Although we had issues with our order, Marise continued to phone us and follow up.

Odpowiedź od Neptune - Knutsford
First class in-house interior design service
I have worked with Marise in the Knutsford store to update our sitting room. It has been such a positive experience from start to finish. I used the in-house design service, taking in photos and dimensions of my room and fabric swatches. I spent several relaxing hours, over a couple of visits, exploring options with Marise who has real flair and helped us to blend what I have already with some beautiful new pieces. I am so delighted.

Odpowiedź od Neptune - Knutsford
first Class Experience
From start to finish our shopping experience was delightful. The Knutsford store displays the quality products in such a way to sway people to purchase.
With the attentive help from Marise, choosing the comfortable furniture was a breeze.
Mihai And Ninel delivered the goods promptly and efficiently. They couldn’t have been more helpful.

Odpowiedź od Neptune - Knutsford
Amazing customer service
Thank you so much to Lynsey who helped me to decide to purchase the large square Overton wall art. Lynsey also gave me invaluable design advice that I would never had even considered, she was so helpful and friendly. The wall art was delivered this morning, I absolutely love it and can’t wait to get it on the wall! Excellent customer service by staff in store and also the delivery drivers.

Odpowiedź od Neptune - Knutsford

Odpowiedź od Neptune - Knutsford
Very helpful staff on both occasions…
Very helpful staff on both occasions we’ve visited Knutsford store. Product ordered for us and received within two days.

Odpowiedź od Neptune - Knutsford
Doświadczenie Trustpilot
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Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







