Great Neptune delivery. Everything arrived in excellent condition. Very respectful, courteous and helpful. Offered advice on how to adjust the desk legs and assembled the large foot stool. Thank you t... Zobacz więcej
Lokalizacja
Zmień lokalizację305-307 Chiswick High Road, Chiswick, W4 4HH London, Middlesex, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
My friend and I had an excellent experience at Neptune in Chiswick because of the efforts made by Shilah. She is a total gem!
Without a doubt Neptune Chiswick store has the most wonderful people working there. Exceptional customer service care, particularly from Shaila. Always goes above and beyond to assist me with my order... Zobacz więcej
FAO William Wylie - Neptune, Chiswick Store, Thank you for the excellent service with our purchase of the Balmoral Dining Table and Chairs.The help and service you personally gave us was outstanding f... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep meblowy
- Dodatki do mebli
- Projektant wnętrz
- Sklep z meblami do salonu
- Sklep z meblami ogrodowymi
- Sklep z przyborami kuchennymi
O Neptune - Chiswick
Napisane przez firmę
Over the years, we’ve been trying to come up with the best way to say, “Hello, we’re Neptune, and this is who we are.” It’s easy to learn that we’re an interiors brand – our stores, and our website will tell you that in no time. But while our designs are a huge part of who we are, ‘the why’ and ‘the how’ almost matter more than ‘the what’. It’s easy to tell you what we do, it’s harder to explain why. That’s where our philosophy – a different perspective – comes in. Three words that sum up our entire reason for being.
We’re Neptune.
We do what we do because we believe our designs can make your life that little bit happier, easier and better.
We do that with honesty, rigour and kindness, using the best materials, the most trustworthy of techniques, surrounded by people who genuinely care about creating things that are timeless. And we always lead with heart.
We’re a British-born and raised interiors and lifestyle brand who design and make furniture, lighting and accessories for your whole home.
Reviews
At Neptune, we fundamentally believe that things can always be better. And there's nothing like hearing if that’s the case, first-hand. Honest words from real customers - the good and, whilst of course it’s something that we hope doesn’t happen often, the bad, too.
Transparency is as important to us as getting it right and we’re thrilled to see so many of our customers choose to share their experience of Neptune here. That way, our future customers can make informed decisions, and we get the opportunity to put anything that wasn’t perfect first time, right.
Everything we do is designed to make your life that little bit easier, so we hope you’ll be happy to leave a few words below - to make your fellow customers lives that bit better.
Dane kontaktowe
305-307 Chiswick High Road, Chiswick, W4 4HH, London, Middlesex, Zjednoczone Królestwo
- 0203 8141220
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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
I have been wholeheartedly happy and…
I have been wholeheartedly happy and thrilled with the service and input that I've received from Eva. The design process was very exciting and enjoyable from the first meeting where ideas and preferences for fabrics choices, colours etc were assessed. Consideration was also given to existing choices already selected such as flooring and wall colours etc. The quality and depth of the mood boards that followed was incredible. Layouts that I couldn't have foreseen were suggested, the blend of fabrics from upholstery to accessories were fabulous. The outcome of our projects - living room, kitchen/diner, master bedroom is exquisite and very homely. Eva's level of communication was brilliant, answers were given quickly, reassurances, follow up on anything that was missing/unexpected was immediately remedied. The whole process helped me through our build project, being able to see the end game kept morale high. From start to finish my hand was held and I was never in doubt that the end result was going to be of great quality. Fabuloso!

Odpowiedź od Neptune - Chiswick
Beautiful kitchen and an amazing design experience
Not only have we got the most beautiful kitchen, but the whole planning & design process has been so amazing. Aneeta, our Neptune designer, did such an incredible job designing our kitchen. She really understood what we wanted to achieve and she was so creative with her ideas. She also made us look at our kitchen space differently and how we could maximise on how we use it. I love our kitchen so so much, it’s timeless and beautiful. The craftsmanship of the cabinets and the attention to detail is stunning. I’m so grateful to Aneeta and Neptune for designing us such a beautiful kitchen and for making the whole project journey such an enjoyable experience.

Odpowiedź od Neptune - Chiswick
Great shop and great service
Ordered my vase online it arrived in the time frame that was advised at the time of purchase. Very happy with my purchase . The shop is full of amazing objects and lovely furniture. Well worth a visit.

Odpowiedź od Neptune - Chiswick
As an Interior Designer requiring a…
As an Interior Designer requiring a kitchen for a client, Aneeta at Neptune Chiswick designed and orchestrated the perfect kitchen for a restricted space. Given the limitations of the scale of the kitchen, the end result delivered not only the practical solutions required, but a beautiful looking kitchen which my clients are enjoying very much.

Odpowiedź od Neptune - Chiswick
Exceptional workmanship, design and customer service
Thank you Neptune for my beautiful kitchen, living room and study which I absolutely adore. The quality of the service and materials (furniture, fabrics, rugs and paints) has been exceptional, particularly the seamless way in which Eva, my Home Designer has engaged with me from start to finish (she has wonderful taste that echoes my own and such great design ideas), arranging just the right number of appointments to create the mood charts and ensure that every detail was perfect.
Will, the showroom manager was also very helpful as was Richard who led on the technical aspects of the kitchen specification from Eva's design (not easy in an 1840 house with some significant challenges) and his team, including Matt who fitted the kitchen together with input from Luke, Christian, Bart and Ryan - all very skilled indeed.

Odpowiedź od Neptune - Chiswick
I love my new Neptune kitchen SO much
I love my new Neptune Kitchen SO much! Whilst this is not a surprise to me, the fact that I thoroughly enjoyed the design and fitting process too really was unexpected. I really can't praise the whole Neptune team enough. The designer Aneeta was brilliant: she designed me a fabulously clever kitchen within my budget, guided me through the design process, thought of every tiny detail (and doubtless many more that I don't know about!) and was a complete pleasure to work with. What I think matters beyond even the smoothness of the logistics or the fact that the cabinetry is so beautifully made, is how problems (very few) were solved: swiftly and cheerfully. This kitchen is built to last. I'm not exaggerating to say it has changed my life. Neptune kitchens really are as good as everyone tells you.

Odpowiedź od Neptune - Chiswick
Amazing Store Team
The store employee was very supportive and smiling. She helped me choose my Christmas gifts and offered suggestions. I left completely satisfied and happy from your Chiswick store.

Odpowiedź od Neptune - Chiswick
Great service in…
Great service in store.Attentive,helpful and knowledgeable.
Delivery seemless.Friendly,no trouble .Efficient.
Polite.Thank you.
FAO William Wylie
FAO William Wylie - Neptune, Chiswick Store, Thank you for the excellent service with our purchase of the Balmoral Dining Table and Chairs.The help and service you personally gave us was outstanding from original order to delivery, everything went to plan. I would highly recommend Neptune Chiswick and Mr William Wylie, thank you

Odpowiedź od Neptune - Chiswick
Great shopping experience at the Chiswick store
Visited Chiswick store during my travels. Met with a smile from every member of staff - whether they were engaged on the phone or helping others. Bought some of the lovely white Christmas houses. Staff gave me boxed items as I was travelling. Nothing was too much trouble which actually made me buy more! Great atmosphere!

Odpowiedź od Neptune - Chiswick
Lovely experience
I visited Neptune's shop in Chiswick to buy 2 dining chairs. I have received useful advice and assistance from a very friendly and knowledgeable staff member. I took home a few fabric samples to help with my decisions. The delivery was highly professional, I was communicated the delivery slot promptly. I am very happy with my beautiful and comfortable chairs. Highly recommended!
Helpful friendly service
Helpful friendly service. Store has a warm and festive atmosphere. I love the bags you receive your purchases in.

Odpowiedź od Neptune - Chiswick
Great customer service from Neptune Chiswick
I recently bought some paint from Neptune Chiswick.
I paid over the phone and parked outside and the manager Will came out to my car to deliver it to me. I was very impressed with the level of service.
I would recommend this store to my friends.

Odpowiedź od Neptune - Chiswick
Redesign of living room and kitchen
We were delighted with the work that Eva did for us on our living room and kitchen. Eva helped us understand the different materials and approaches we could use for what we were trying to achieve, and presented us with excellent designs. Communication was good throughout. Eva helped us transform our home and we are very happy with the end result.

Odpowiedź od Neptune - Chiswick
Perfect service and gorgeous interior…
Perfect service and gorgeous interior products too of course and looking so pretty too and Christmassy too!

Odpowiedź od Neptune - Chiswick
very good quality and design of items…
very good quality and design of items for sale, thoughtfully displayed in a lovely showroom which is so helpful. at the staff at the Chiswick shop ante knowledgeable, friendly, professional and a pleasure to deal with. The entire experience was spot on! thank you Chiswick Neptune

Odpowiedź od Neptune - Chiswick
Rhiannon was amazing
Rhiannon was amazing. Super service. Listed and really adapted to my own ideas and preferences . Excellent service

Odpowiedź od Neptune - Chiswick
Such helpful ladies in Chiswick store
Such helpful ladies in Chiswick store; took everything off the beautifully laid table so that I could open out the extension and have a good look. Really relaxed and helpful store. Ordered online on the Tuesday and table arrived Friday, all assembled in 10 minutes. We’re really pleased with it, thank you.

Odpowiedź od Neptune - Chiswick
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