Neptune - Bath Recenzje 

315
•
Wynik TrustScore: 5 na 5

4,9

One Tram Yard, Walcot Street, BA1 5BD Bath, Somerset, GB

•

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Just taken delivery of a second Neptune console table with alfi and Josh as our delivery guys. They were brilliant and nothing too much trouble. I’ve got quite a Neptune collection with two sofas, two... Zobacz więcej

Oceniono na 5 z 5

The Bath store is terrific. The staff have been wonderful. Helpful, friendly and knowledgable, in particular Catherine and Hayley. We called in to get a flavour of their dining tables & chairs. The t... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I attended an abstract landscape painting workshop hosted at Neptune Bath. I thoroughly enjoyed the whole event - Laura Richards the artist was so friendly, she put everyone at ease and was so encoura... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Had a great visit to the Neptune store in Bath today & fabulous service from Catherine, Izzy & Alys. They were super welcoming & knowledgeable, pointing out amazing design features we had missed. Th... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep meblowy
  2. również w kategorii:
  3. Dodatki do mebli
  4. Projektant wnętrz
  5. Sklep z meblami do salonu
  6. Sklep z meblami ogrodowymi
  7. Sklep z przyborami kuchennymi

O Neptune - Bath

Napisane przez firmę

Over the years, we’ve been trying to come up with the best way to say, “Hello, we’re Neptune, and this is who we are.” It’s easy to learn that we’re an interiors brand – our stores, and our website will tell you that in no time. But while our designs are a huge part of who we are, ‘the why’ and ‘the how’ almost matter more than ‘the what’. It’s easy to tell you what we do, it’s harder to explain why. That’s where our philosophy – a different perspective – comes in. Three words that sum up our entire reason for being.

We’re Neptune.

We do what we do because we believe our designs can make your life that little bit happier, easier and better.

We do that with honesty, rigour and kindness, using the best materials, the most trustworthy of techniques, surrounded by people who genuinely care about creating things that are timeless. And we always lead with heart.

We’re a British-born and raised interiors and lifestyle brand who design and make furniture, lighting and accessories for your whole home.

Reviews

At Neptune, we fundamentally believe that things can always be better. And there's nothing like hearing if that’s the case, first-hand. Honest words from real customers - the good and, whilst of course it’s something that we hope doesn’t happen often, the bad, too.

Transparency is as important to us as getting it right and we’re thrilled to see so many of our customers choose to share their experience of Neptune here. That way, our future customers can make informed decisions, and we get the opportunity to put anything that wasn’t perfect first time, right.

Everything we do is designed to make your life that little bit easier, so we hope you’ll be happy to leave a few words below - to make your fellow customers lives that bit better.


Dane kontaktowe

  • One Tram Yard, Walcot Street, BA1 5BD, Bath, Somerset, Zjednoczone Królestwo

  • 01225 465301

4,9

Doskonała

Wynik TrustScore: 5 na 5

315 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(315)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 2148

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Alfi and Josh were excellent

Alfi and Josh were excellent. Products delivered with care and packaging taken away! Great service

29 września 2026
Opinia niezależna
Logo Neptune - Bath

Odpowiedź od Neptune - Bath

Thank you so much for your lovely review. We are so pleased you are happy with everything. It really matters to us. Please don’t hesitate to come back to us if you need anything else in future.

Kindest regards
Catherine & the team

Oceniono na 5 z 5

Neptune informed me several days after…

Neptune informed me several days after purchase who would be delivering my order. After that the courier got in touch to give me approximate time of delivery. Arrived in excellent condition and thrilled with the rug.

10 września 2026
Oceniono na 4 z 5

Good swift delivery

Good swift delivery , it would have been better if my local bath store had one on show . Whilst I appreciate that all product cannot be in the showroom, it would have been helpful if they could have the stock in the stockroom so we could see it there and then.

11 sierpnia 2026
Oceniono na 5 z 5

Alys and the staff were very helpful in…

Alys and the staff were very helpful in carefully wrapping our item from the ex-display sale. It was a great service!

1 sierpnia 2026
Opinia niezależna
Logo Neptune - Bath

Odpowiedź od Neptune - Bath

Hi Duncan, thank you so much for your lovely feedback! I’ll be sure to pass this on to Alys and the team. We hope you enjoy your new piece!

Mia & The Bath Team

Oceniono na 5 z 5

Just taken delivery of a second Neptune…

Just taken delivery of a second Neptune console table with alfi and Josh as our delivery guys. They were brilliant and nothing too much trouble. I’ve got quite a Neptune collection with two sofas, two console tables and several other items and love the quality of the product having bought items now over 7/8 years. Whilst it’s good to mix things up Neptune is my safe place and core furniture.

6 sierpnia 2026
Opinia niezależna
Oceniono na 5 z 5

What a truly inspiring store

What a truly inspiring store! Makes me want to change everything in my house. Big thanks to Mia and Ellie who were both super friendly and helpful.

22 lipca 2026
Opinia niezależna
Logo Neptune - Bath

Odpowiedź od Neptune - Bath

Thank you so much for your lovely feedback! We're delighted you found the store inspiring. I'll be sure to pass your kind words on to Ellie. They'll mean a lot to both of us.

We hope to welcome you back again soon!

Mia & The Bath Team

Oceniono na 5 z 5

Provenist

Delicious lunch at the Provenist cafe, followed by shopping at Neptune. Such beautiful designs and furniture. Helpful staff and enjoyed a complimentary Pimm’s!

4 lipca 2026
Opinia niezależna
Logo Neptune - Bath

Odpowiedź od Neptune - Bath

Thank you for your wonderful feedback! We're so pleased you enjoyed a delicious lunch and found our designs beautiful. It's great to hear our staff were helpful and that you enjoyed the complimentary Pimm's!
Many thanks
Bath team

Oceniono na 5 z 5

Beautiful shop and very friendly staff

Beautiful shop and very friendly staff. We had a free glass of Pimms which was very welcome!

4 lipca 2026
Opinia niezależna
Logo Neptune - Bath

Odpowiedź od Neptune - Bath

Thank you so much for your lovely review! We are so pleased you enjoyed your visit to our shop and appreciated the friendly staff and the refreshing Pimms. We were celebrating Wimbledon but often have events on so we hope to welcome you back again soon.

Many thanks
Catherine & the team in Bath

Oceniono na 5 z 5

The Bath store is terrific

The Bath store is terrific. The staff have been wonderful. Helpful, friendly and knowledgable, in particular Catherine and Hayley.
We called in to get a flavour of their dining tables & chairs. The team were incredibly helpful and patient with us. We will definitely go back and buy from Neptune…again! (We bought the dining table & chairs!).Everything is such high quality, beautifully finished & beautifully presented. Many thanks Neptune team!

4 lipca 2026
Opinia niezależna
Logo Neptune - Bath

Odpowiedź od Neptune - Bath

Thank you so much for your review! We're absolutely delighted that you enjoyed visiting us here in the Bath store. We are so glad you love Neptune products, we do too! Your choice of table, chairs and barstools will be a stunning addition. It was such a pleasure to meet you both. We look forward to welcoming you back again soon! Please do send us some photos of them in place.

Many thanks
Catherine & the team in Bath

Oceniono na 5 z 5

We were on holiday in Bath and visited…

We were on holiday in Bath and visited a coffee shop attached to Neptune show room.Great coffee and avocado on toast, would highly recommend!
We decided to visit the Neptune showroom whilst we were there and were greeted by Catherine , who was amazing and very passionate and knowledgeable about the furniture and services they provided.Catherine provided us with samples and booklets to take away.We were extremely impressed with the quality and service we will be visiting the York showroom to place an order as they are our nearest showroom.
Thanks Catherine amazing customer service 😊

12 czerwca 2026
Opinia niezależna
Logo Neptune - Bath

Odpowiedź od Neptune - Bath

Thank you so much for your lovely review. It was such a pleasure to meet you both. I'm so glad you had such a lovely time visiting Bath, our store and cafe. I'm sure you will find everything you are looking for in our York showroom; Caroline and the team are wonderful. Please do visit us again if you come back to Bath.

Kind regards
Catherine & the team in Bath

Oceniono na 5 z 5

Had a great visit to the Neptune store…

Had a great visit to the Neptune store in Bath today & fabulous service from Catherine, Izzy & Alys. They were super welcoming & knowledgeable, pointing out amazing design features we had missed. The store was beautiful as always, great for getting inspiration & the cafe was lovely also with great outdoor seating. We’ll definitely be back soon.

13 czerwca 2026
Opinia niezależna
Logo Neptune - Bath

Odpowiedź od Neptune - Bath

Thank you so much for taking the time to write the review. We do love working here and as a team feel lucky to have such a beautiful store and cafe. So glad you will be coming back soon, we look forward to seeing you.

Kind regards
Catherine & the team in Bath

Oceniono na 5 z 5

Wonderful Design Team, thank you Ellie!

Beautiful store. Popped in and was helped by one of the design team who was absolutely brilliant, Ellie. She was so warm, knowledgeable and friendly, nothing was too much trouble. Incredibly grateful for her help and expertise, will be back!

8 czerwca 2026
Opinia niezależna
Logo Neptune - Bath

Odpowiedź od Neptune - Bath

What a lovely review, thank you so much! We are incredibly grateful that you took the time to share your experience. Our team really love designing and Ellie does have a beautiful way about her so I'm so glad you enjoyed your time here. We look forward to seeing you again soon.

Kind regards
Catherine & the team in Bath

Oceniono na 5 z 5

The Overton

Hi Alannah,
My delivery arrived today and I just wanted to tell you how happy I am with my purchase from your store.
I was concerned I may have made a rash decision whilst on holiday in Bath, but on unwrapping and seeing the artwork, the Overton, balanced against my living room wall I am delighted!
The delivery drivers were great, they called to give me advance notice of arrival and the young man who carried the purchase in - it was very large - was lovely, a really pleasant young man!

12 czerwca 2026
Opinia niezależna
Logo Neptune - Bath

Odpowiedź od Neptune - Bath

We are so pleased to hear how delighted you are with your artwork and that it looks wonderful in your home. We appreciate you sharing your positive experience with our delivery team as well. Thank you for your wonderful feedback!

Kind regards
Catherine & the team in Bath

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