National Tyres and Autocare - Bournemouth Recenzje 48

Wynik TrustScore: 4.5 na 5

4,4

285 Holdenhurst Road, BH8 8BX Bournemouth, GB


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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Booked 30 points safety car check for £14.99 and free battery check. Came to the garage and was told that they only have battery check on their system and they can't do 30 points check because it's no... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Easy online website. Good choice of times to attend. Really nice Manager Wayne at Holdenhurst Road Bournemouth branch. Thanks to Terry the fitter for fitting the 4 tyres.

Reakcja na opinię

Oceniono na 5 z 5

Great service from my first time using the Halfords National Tyre and Autocare centre. The staff were great to deal with and very professional, and also transparent in prices of items. Look forward... Zobacz więcej

Reakcja na opinię

Oceniono na 2 z 5

Booked the car for 11:30 at Holdenhurst Rd, Bournemouth. Dropped it off at 11:15 and they told me to come back in an hour. I came back 1h30 mins later and the car was not done. It then took the... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Wulkanizacja
  2. Sklep z hamulcami
  3. Stacja kontroli samochodów
  4. Naprawa samochodu
  5. Naprawa samochodów
  6. Wymiana oleju

O National Tyres and Autocare - Bournemouth

Napisane przez firmę

National Tyres and Autocare are fast fit specialists and part of the Halfords family. Our highly trained technicians are specialists in vehicle parts repair including tyres, exhausts, brakes, batteries, MOT testing, and vehicle safety inspections, including our 5-point car check. .

As well as offering a professional and friendly service, we’re committed to never being beaten on price, so when you choose us, you know you’re getting fantastic value. .

Our highly trained technicians carry out MOTs, car servicing and repairs, so you can rest assured we have the expertise to take care of your vehicle. We can deliver dealership quality work on any car make or model at affordable prices and offer a minimum guarantee of 2 years or 24,000 miles on work carried out. (See website for terms and conditions). We also offer mobile fitting including tyres and car batteries, available to fit tyres at your home or work. We have a range of flexible finance options so you can spread the cost to suit you. Head over to our website for further details.

Dane kontaktowe

  • 285 Holdenhurst Road, BH8 8BX, Bournemouth, Zjednoczone Królestwo

  • 01202 394 285

4,4

Doskonała

Wynik TrustScore: 4.5 na 5

48 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Nie odpowiedziano na negatywne recenzje

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Oceniono na 5 z 5

Excellent place to have tyres fitted

Easy online website. Good choice of times to attend. Really nice Manager Wayne at Holdenhurst Road Bournemouth branch. Thanks to Terry the fitter for fitting the 4 tyres.

21 lipca 2023
Opinia niezależna
Logo National Tyres and Autocare - Bournemouth

Odpowiedź od National Tyres and Autocare - Bournemouth

Dear Customer

Thank you for your 5 Star Review

Regards

Robert

Oceniono na 5 z 5

Wheel balancing

Easy to book online and choose my slot. Good price too.

29 czerwca 2023
Logo National Tyres and Autocare - Bournemouth

Odpowiedź od National Tyres and Autocare - Bournemouth

Dear Customer

Thank you for your 5 star review.

Kind regards

Robert

Oceniono na 5 z 5

Slick

Slick, well structured website with good navigation and alternative entry points for the customer experience

26 czerwca 2023
Logo National Tyres and Autocare - Bournemouth

Odpowiedź od National Tyres and Autocare - Bournemouth

Dear Customer

Thank you for your 5 star review.

Kind Regards

Robert

Oceniono na 5 z 5

Wayne was very friendly and helpful…

Wayne was very friendly and helpful great customer service and very professional.
Marcio completed a break check on my car and was very knowledgeable and had great advice.

26 maja 2023
Logo National Tyres and Autocare - Bournemouth

Odpowiedź od National Tyres and Autocare - Bournemouth

Dear Customer

Thank you for your 5 Star review.

Kind Regards

Robert

Oceniono na 5 z 5

Friendly and helpful staff.

Very friendly and helpful staff. Very efficient. Parking not very easy, but jobs done very well and quickly.

6 maja 2023
Logo National Tyres and Autocare - Bournemouth

Odpowiedź od National Tyres and Autocare - Bournemouth

Dear Customer

Thank you for your 5 Star review.

Kind Regards

Robert

Oceniono na 5 z 5

Tyres

Easy to find and choose what I required

7 marca 2023
Logo National Tyres and Autocare - Bournemouth

Odpowiedź od National Tyres and Autocare - Bournemouth

Dear Peter Drake

Thank you for your review

Kind Regards

Robert

Oceniono na 1 z 5

Very disappointed

Booked 30 points safety car check for £14.99 and free battery check. Came to the garage and was told that they only have battery check on their system and they can't do 30 points check because it's not showing on their system.

9 stycznia 2023
Logo National Tyres and Autocare - Bournemouth

Odpowiedź od National Tyres and Autocare - Bournemouth

Hi Anna,

Thank you for taking the time to leave us a review on the experience you have had at our Bournemouth Branch. We appreciate all the feedback we receive as this helps us improve on our service.

However, we are sorry to hear that your 30 point check was not to be seen on our systems and the team did not carry this service for you. We can understand this frustration this must have caused you.

We have passed across your information you have provided us to the team and requested them to contact you regarding this. The team will be in touch soon.

Kind regards, Shannon

Oceniono na 5 z 5

Great service…

Great service from my first time using the Halfords National Tyre and Autocare centre. The staff were great to deal with and very professional, and also transparent in prices of items. Look forward to getting another major service in the future

3 stycznia 2023
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Odpowiedź od National Tyres and Autocare - Bournemouth

Dear Marcus Grant

Thank you for your review.

Kind Regards

Robert

Oceniono na 4 z 5

Michelin ps4

Good tyres will be back again

11 grudnia 2022
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Odpowiedź od National Tyres and Autocare - Bournemouth

Dear Vladimir Totev

Thank you for review.

Kind Regards

Robert

Oceniono na 5 z 5

Great service

23 października 2022
Logo National Tyres and Autocare - Bournemouth

Odpowiedź od National Tyres and Autocare - Bournemouth

Dear Ali Fekini

Thank you for your review.

Kind Regards

Robert

Oceniono na 2 z 5

Booked the car for 11:30 at Holdenhurst…

Booked the car for 11:30 at Holdenhurst Rd, Bournemouth.
Dropped it off at 11:15 and they told me to come back in an hour. I came back 1h30 mins later and the car was not done.
It then took them another hour to to do my car.
After I left I realised that the paperwork I was given didn't include a work sheet/ report for the wheel alignment as most places do. I only had an invoice and a blank vehicle health report.
I left at approx 13:45 (2h30 mins) , after having the wheel alignment done, a job that normally takes 30 minutes.
Not impressed.

21 października 2022
Logo National Tyres and Autocare - Bournemouth

Odpowiedź od National Tyres and Autocare - Bournemouth

Dear Andy

We apologise that you have had to contact us regarding this matter and for any inconvenience this may have caused.

National Tyres prides itself on delivering great service and we are disappointed that you have not experienced this with us.

Your feedback will be reviewed internally to ensure that improvements are made going forward.

Kind regards
Rhiannon

Oceniono na 5 z 5

Very easy and quick booking

Very easy and quick booking. Confirmation came via email in few seconds. Price for MOT was very good. They send reminders for MOT approaching.

17 października 2022
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Odpowiedź od National Tyres and Autocare - Bournemouth

Dear Alex

Thank you for your review.

Kind Regards

Robert

Oceniono na 2 z 5

Tyre Renewal

I made4 an order and paid for it, based on the information on your website, for 2 new tyres. When I went to get them fitted, I was told they were the wrong tyres and I was charged an extra £40 for what was put on which had lower efficiency & grip. Also whilst I had asked for the rear tyres to be changed, your computer had the front. Fortunately I was able to correct your team. Not a very good experience!

5 października 2022
Logo National Tyres and Autocare - Bournemouth

Odpowiedź od National Tyres and Autocare - Bournemouth

Dear Customer

Thank you for taking the time to make us aware of the problems you have recently experienced in our branch.

We are keen to look into this for you, could you email details to customerservices@halfordsautocentres.co.uk

We apologise for any inconvenience this may have caused.

Kind regards
Rhiannon

Oceniono na 3 z 5

I took my car for tyres and wheel…

I took my car for tyres and wheel alignment, when I got there around 10.30 am I was told the alignment machine not working. Why no one bothered to let me know in advance and could have made appointments for wheel alignment somewhere . Even to arrange with another branch. So now have to use new tyres without any wheel alignment. I can not get a booking soon..

5 października 2022
Oceniono na 4 z 5

Had problems when clicking on link to…

Had problems when clicking on link to arrange appointment time?

25 sierpnia 2022
Logo National Tyres and Autocare - Bournemouth

Odpowiedź od National Tyres and Autocare - Bournemouth

Dear David,

Thank you for your review.
Your feedback has been shared with the appropriate departments to ensure improvements are made moving forward.

Kind Regards,
April

Oceniono na 5 z 5

Impressed

Very clear and straightforward to use and order in comparison to other sites.

9 sierpnia 2022
Logo National Tyres and Autocare - Bournemouth

Odpowiedź od National Tyres and Autocare - Bournemouth

Dear Chris

Thank you for your review.

Kind Regards

Robert

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