National Tyres and Autocare - Basildon Recenzje 109

Wynik TrustScore: 3 na 5

2,8

Unit 7 Basildon Trading Centre, SS14 3GD Basildon, GB


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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Don't waste your time or money on these con artists. Took my car for an MOT and had it aborted in the first 5 minutes after claiming my car had a dangerous level of oil in it and that the head gasket... Zobacz więcej

Oceniono na 5 z 5

Went in today, was booked for next day only wanted 2tyres fitted to my focus st they were really busy and under a lot of pressure you could tell however was told give me a hour and we will fit you in!... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Amazing service as always! I visited the Basildon branch of National tyres and Autocare yesterday without an appointment. David was very accommodating even though they were busy. I had a slow punctur... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Service always good, straightforward and time taken to discuss and explain as required. Competent and friendly staff, excellent manager. It’s why I’ve changed from another supplier and I keep coming b... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Wulkanizacja
  2. Sklep z hamulcami
  3. Stacja kontroli samochodów
  4. Naprawa samochodu
  5. Naprawa samochodów
  6. Wymiana oleju

O National Tyres and Autocare - Basildon

Napisane przez firmę

National Tyres and Autocare are fast fit specialists and part of the Halfords family. Our highly trained technicians are specialists in vehicle parts repair including tyres, exhausts, brakes, batteries, MOT testing, and vehicle safety inspections, including our 5-point car check. .

As well as offering a professional and friendly service, we’re committed to never being beaten on price, so when you choose us, you know you’re getting fantastic value. .

Our highly trained technicians carry out MOTs, car servicing and repairs, so you can rest assured we have the expertise to take care of your vehicle. We can deliver dealership quality work on any car make or model at affordable prices and offer a minimum guarantee of 2 years or 24,000 miles on work carried out. (See website for terms and conditions). We also offer mobile fitting including tyres and car batteries, available to fit tyres at your home or work. We have a range of flexible finance options so you can spread the cost to suit you. Head over to our website for further details.

Dane kontaktowe

  • Unit 7 Basildon Trading Centre, SS14 3GD, Basildon, Zjednoczone Królestwo

  • 01268 287 310

2,8

Średnia

Wynik TrustScore: 3 na 5

109 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Oceniono na 1 z 5

Don't waste your time or money on these…

Don't waste your time or money on these con artists. Took my car for an MOT and had it aborted in the first 5 minutes after claiming my car had a dangerous level of oil in it and that the head gasket was going (I've had the car 2 years and have never touched the oil or had any problems with this before or at previous MOTs) then claimed it would be several hundred pounds to get this fixed. Took it round the corner to AD's autos and they dropped the oil level and did the MOT and low and behold, my head gasket was completely fine and my car passed the MOT

4 grudnia 2025
Opinia niezależna
Oceniono na 1 z 5

Pointless Free Tyre Check

Went to my local National Tyres on Monday to have a free tyre check. Was advised that front offside trye had a bulge in it so would fail MOT - all other tyres fine with treads above minimum. Have been back this morning to have the tyre fitted. The person fitting the tyre told me that BOTH REAR TYRES would fail the MOT. He showed me the problems. The problem with the nearside rear tyre should definitely have been picked up during the initial tyre check on Monday.

22 października 2025
Opinia niezależna
Oceniono na 1 z 5

Liars and Fraudsters

Liars and Fraudsters - Avoid like the plague.

Took wife's immaculate car in for MOT, not a single sign of fault or issue, drove car there left keys, went to pick the car up to be told there'd been a problem and the car had just stopped (found car bonnet up on service ramp) and asked to arrange recovery as I was holding up their schedule.

Was left to recover own car with no ownership of fault what so ever.

Raised a complaint only to be fobbed off for six weeks; when Regional Manager David Brown finally made contact, lied about the work that took place. Halfords proceeded to try a complete cover up denying there is any CCTV (there is!) refuse to provide any evidence or explanation of the culpability or failing.

Basically... their position is we don't care, prove it! Absolutely disgusting on every level!

17 kwietnia 2025
Opinia niezależna
Oceniono na 5 z 5

Amazing service as always

Amazing service as always! I visited the Basildon branch of National tyres and Autocare yesterday without an appointment. David was very accommodating even though they were busy. I had a slow puncture and was travelling to Norfolk to visit a family member in hospital. David said if I gave them 5 minutes he would look at it as he didn’t want me travelling that distance without checking the tyre. Within half an hour David/Jacob had checked and replaced the tyre as it was found to have a piece of metal in it. The tyre price was very reasonable too.
What great service. We have been using them for years and have never been disappointed with their service. Well done guys!

3 sierpnia 2024
Opinia niezależna
Logo National Tyres and Autocare - Basildon

Odpowiedź od National Tyres and Autocare - Basildon

Hi Danielle,

Thank you so much for your wonderful feedback! We're thrilled to hear that David and Jacob provided you with amazing service at our Halfords Autocentre Basildon, especially during such a critical time. It's great to know that they were able to quickly check and replace your tyre to ensure your safety on the road. We truly appreciate your loyalty over the years and look forward to continuing to serve you in the future.

Regards,
Anuj M

Oceniono na 5 z 5

Honest, reliable and helpful

The manager at Basildon is a really lovely guy. This is my second year trying to sort out repairs to fix my MOT failure and he has gone above and beyond to help me out. Very honest, helpful and friendly. As a bonus, they have a family vibe there that's infectious.

15 kwietnia 2024
Opinia niezależna
Logo National Tyres and Autocare - Basildon

Odpowiedź od National Tyres and Autocare - Basildon

Hi There,

Thank you so much for sharing your positive experience. We pride ourselves on professionalism. We are always trying our best to make your experience memorable and we’re glad that we’ve achieved it! Your satisfaction is our ultimate goal. We are thrilled that we hit the mark for you.

Thank you for choosing Halfords.

Regard's
Nidhi

Oceniono na 5 z 5

Good budget tyres

Ordered 4 tyres and qualified for 15%discount.Ordered Sunday PM fitted Monday AM only downside was a £2-50 charge for an 11-30 am slot as this was considered peak time

8 kwietnia 2024
Opinia niezależna
Logo National Tyres and Autocare - Basildon

Odpowiedź od National Tyres and Autocare - Basildon

Hi Nick,

Thank you for sharing your experience with us! We're glad to hear that you were able to take advantage of the 15% discount on your tyre order and that they were fitted promptly. We apologize for any inconvenience caused by the peak time charge. Your feedback is valuable to us and we will take it into consideration for future improvements. Thank you for choosing our service!

Regard's
Shivam

Oceniono na 5 z 5

Fantastic service, very helpful and Kelly is great.

I have used National Tyres for a while now and they have never let me down, always a great service.
This week I have been having problems with payment assist due to issues with my details online, I called National Tyres, Basildon for some help and spoke to Kelly, she really went out of her way to help me, she spent time with me on the phone going through everything, and she even took my number to call her regional manager and come back to me. Luckily I managed to resolve the issue with Payment Assist so I called Kelly back to let her know, and she was pleased, and confirmed by booking.

The service from Kelly doesn't happen everyday, quite often people don't take the time to really help someone, but she was amazing, and deserves recommendation for her service levels. Highly recommend National Tyres Basildon.

17 stycznia 2024
Opinia niezależna
Logo National Tyres and Autocare - Basildon

Odpowiedź od National Tyres and Autocare - Basildon

Hey Jason! Thank you so much for taking the time to leave us this amazing review. We're so happy to read that you loved our service.


Thank you for choosing Halfords. ☺️
Regards- Ritik

Oceniono na 5 z 5

Great service

Excellent prices and efficient service

6 marca 2023
Logo National Tyres and Autocare - Basildon

Odpowiedź od National Tyres and Autocare - Basildon

Hi!
Thank you for sharing your positive experience. We're glad to have been of assistance and we can’t wait to serve you again soon. Thank you for choosing Halfords

Warm Regards,
Garima☺️

Oceniono na 1 z 5

Lack of customers service

Total lack of customer service from staff. Unfriendly attitudes. Over bookings.

1 lipca 2023
Logo National Tyres and Autocare - Basildon

Odpowiedź od National Tyres and Autocare - Basildon

Hi Friday,

Thank you for taking the time to leave a review on your experience with us. We appreciate every review we receive as this allows us to become better at what we do.

We're so sorry to hear the service you received from us was not what you expected, and we are sorry we let you down.

We will be sure to pass on this feedback to the branch manager to ensure this is looked into.

Have a lovely day, Ffion

Oceniono na 5 z 5

Great friendly people . Thanks

Very easy to book , extremely friendly and helpful . Thanks

30 maja 2023
Logo National Tyres and Autocare - Basildon

Odpowiedź od National Tyres and Autocare - Basildon

Dear Customer

Thank you for your 5 star review.

Kind Regards

Robert

Oceniono na 5 z 5

Above and beyond

Team very helpful in making sure I had the best service and price for my order. Workman even fitted all four tyres outside. Timescale was lengthy but it was plan to see they were in-undated with a full time schedule and extra work.

22 maja 2023
Logo National Tyres and Autocare - Basildon

Odpowiedź od National Tyres and Autocare - Basildon

Dear Customer

Thank you for your 5 Star review.

Kind Regards

Robert

Oceniono na 5 z 5

Excellent service

Excellent service! Quick and easy thanks 🙏

25 maja 2023
Logo National Tyres and Autocare - Basildon

Odpowiedź od National Tyres and Autocare - Basildon

Dear Customer

Thank you for your 5 Star review.

Kind Regards

Robert

Oceniono na 5 z 5

No problems

No problems - simple to order.

14 maja 2023
Logo National Tyres and Autocare - Basildon

Odpowiedź od National Tyres and Autocare - Basildon

Dear Customer

Thank you for your 5 star review.

Kind Regards

Robert

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