National Tyres and Autocare - Ayr Recenzje 37

Wynik TrustScore: 4 na 5

4,2

Peebles Street, KA8 8DP Ayr, GB


Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

The on line process was very clear and easy to use , the tyre options were conveiantly filtered, the prices seem slightly higher than cpmpetitors but for a fully complete price ,acceptable. There w... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Ordered on line the Web site kept crashing and ended up with wrong tyres. Could not get any answer from help line waited 30 minutes still no answer and gave up. The centre in Ayr was fantastic they c... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Booked into Peebles St Ayr, no where to park outside, after eventually finding parking space, i was told my 10am appointment may be a little late as they were awaiting a delivery, this had been booked... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Wulkanizacja
  2. Sklep z hamulcami
  3. Stacja kontroli samochodów
  4. Naprawa samochodu
  5. Naprawa samochodów
  6. Wymiana oleju

O National Tyres and Autocare - Ayr

Napisane przez firmę

National Tyres and Autocare are fast fit specialists and part of the Halfords family. Our highly trained technicians are specialists in vehicle parts repair including tyres, exhausts, brakes, batteries, MOT testing, and vehicle safety inspections, including our 5-point car check. .

As well as offering a professional and friendly service, we’re committed to never being beaten on price, so when you choose us, you know you’re getting fantastic value. .

Our highly trained technicians carry out MOTs, car servicing and repairs, so you can rest assured we have the expertise to take care of your vehicle. We can deliver dealership quality work on any car make or model at affordable prices and offer a minimum guarantee of 2 years or 24,000 miles on work carried out. (See website for terms and conditions). We also offer mobile fitting including tyres and car batteries, available to fit tyres at your home or work. We have a range of flexible finance options so you can spread the cost to suit you. Head over to our website for further details.

Dane kontaktowe

  • Peebles Street, KA8 8DP, Ayr, Zjednoczone Królestwo

  • 01292 264 204

4,2

Dobra

Wynik TrustScore: 4 na 5

37 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Brak historii zapraszania do wystawiania recenzji

Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

National Treasure …

The on line process was very clear and easy to use , the tyre options were conveiantly filtered, the prices seem slightly higher than cpmpetitors but for a fully complete price ,acceptable. There were no hidden charges like some other major suppliers.

10 lipca 2023
Logo National Tyres and Autocare - Ayr

Odpowiedź od National Tyres and Autocare - Ayr

Dear Customer

Thank you for your 5 Star Review

Regards

Robert

Oceniono na 5 z 5

Ordered online

Ordered online - Great value tyres at very competitive prices.
Not fitted yet but have bought these tyres numerous times in the past.

28 września 2022
Logo National Tyres and Autocare - Ayr

Odpowiedź od National Tyres and Autocare - Ayr

Dear Ken

Thank you for your review

We are pleased you like our on-line services and found our prices competitive.

Kind Regards

Robert

Oceniono na 4 z 5

Did not recognise promotion code

Did not recognise promotion code. Called help line who called me back quite quickly. They also could not use promo code. Dealt with promptly and applied necessary discount.

29 września 2022
Logo National Tyres and Autocare - Ayr

Odpowiedź od National Tyres and Autocare - Ayr

Dear J Pearce

Thank you for your review.

Kind Regards

Robert

Oceniono na 5 z 5

Excellent customer service

Excellent customer service, very competitive prices

15 września 2022
Logo National Tyres and Autocare - Ayr

Odpowiedź od National Tyres and Autocare - Ayr

Dear Gus,

Thank you for your review.
We’re pleased to hear you have found our services to be excellent.

Kind Regards,
April

Oceniono na 5 z 5

The online system works well

The online system works well, looked for my tyre size, given options, then chose my tyre. Booked the car in when I wanted, then paid for the tyres, very smooth operation no hassles, price was competitive as well.

13 września 2022
Logo National Tyres and Autocare - Ayr

Odpowiedź od National Tyres and Autocare - Ayr

Dear Derek Sledge

Thank you for your review.

We are pleased you like our service and glad you found it no hassle.

Kind Regards

Robert

Oceniono na 1 z 5

Web site is a disaster

Ordered on line the Web site kept crashing and ended up with wrong tyres.
Could not get any answer from help line waited 30 minutes still no answer and gave up. The centre in Ayr was fantastic they could not have been more helpful thanks to them after waiting 45 minutes they got through and explaned the order problem

1 września 2022
Opinia niezależna
Logo National Tyres and Autocare - Ayr

Odpowiedź od National Tyres and Autocare - Ayr

Dear Heskett,

Firstly we would like to sincerely apologise for your recent experience with us.

National Tyres prides itself on delivering exceptional customer service and we are disappointed that you have not experienced this with us.

Your feedback has been taken on board and has been passed to The Regional Manager to ensure that improvements are made going forward.

We sincerely apologise for your experience and for any inconvenience this may have caused.

Kind Regards,
April

Oceniono na 1 z 5

Shocking

Booked into Peebles St Ayr, no where to park outside, after eventually finding parking space, i was told my 10am appointment may be a little late as they were awaiting a delivery, this had been booked for 3 days prior, when they eventually arrived, the tyres were tossed out the back of the van and rolled into the centre, i went into the waiting room to wait but the floor was bad with litter (took photos) and was smelly so i waited outside, i was told 20 minutes later that my car was finished, i wasn't shown the 4 tyres on the car, or explained to me what had been done, it was ready so basically bugger off, and so i did, never to return again.

31 sierpnia 2022
Opinia niezależna
Logo National Tyres and Autocare - Ayr

Odpowiedź od National Tyres and Autocare - Ayr

Dear Amano,

Firstly we would like to sincerely apologise for your recent experience with us.

National Tyres prides itself on delivering exceptional customer service and we are disappointed that you have not experienced this with us.

Your feedback has been taken on board and has been passed to The Regional Manager to ensure that improvements are made going forward.

We sincerely apologise for your experience and for any inconvenience this may have caused.

Kind Regards,
April

Oceniono na 3 z 5

Made order eventually on line

Made order eventually on line. I was sent a confirmation of the order to print out and take to garage. I clicked the menu looking for ‘Print instruction’ and the whole thing disappeared and so I have lost proof of order. How can it be resent please.

31 sierpnia 2022
Logo National Tyres and Autocare - Ayr

Odpowiedź od National Tyres and Autocare - Ayr

Dear Margaret,

Thank you for your review.
Your feedback has been shared with the appropriate management to ensure that improvements are made moving forward.

Kind Regards,
April

Oceniono na 1 z 5

I made a wrong order and tried calling…

I made a wrong order and tried calling them all day even sent 2 emails still no reply so I will be reporting them to PayPal to get my money returned.
Because its done online the ayr office can't sort it but the Manchester main office needs a receptionist to answer the calls

29 lipca 2022
Logo National Tyres and Autocare - Ayr

Odpowiedź od National Tyres and Autocare - Ayr

Dear Maggie

We apologise that you have had to contact us regarding this matter and for any inconvenience this may have caused.

We are keen to try and resolve this for you, could you please email complaints@axlegcc.co.uk

Kind regards
Rhiannon

Oceniono na 3 z 5

Bit expensive

Guys were very helpful doing free brake check but prices could be doing with being reviewed. Quoted me £405 for rear brake pads and discs. Went to 3 other garages for quotes and they were over £240 cheaper

29 lipca 2022
Opinia niezależna
Logo National Tyres and Autocare - Ayr

Odpowiedź od National Tyres and Autocare - Ayr

Dear Leann

Thank you for taking the time to leave us this review.

Firstly we would like to sincerely apologise for any inconvenience caused.

We strive to remain as competitive as we can on our services however due to the fast paced changing nature of our industry this is not always possible. As such we offer our customers a Price Promise whereby we will refund the difference in price between any genuine like for like qoutation.

If we can be of any further assistance please do not hesitate to contact us.

Kind regards

Kate

Oceniono na 1 z 5

I bought tyres for a motorhome..

I bought tyres for a motorhome... this was marked clearly on the order.... you couldnt fit the vehicle in your depot... I had to cancel...

Your manager at Ayr was supposed to call me back... never heard a cheap.

Kwik fit managed to do the job...

14 lipca 2022
Logo National Tyres and Autocare - Ayr

Odpowiedź od National Tyres and Autocare - Ayr

Dear James

We apologise that you have had to contact us regarding this matter and for any inconvenience that may have caused.

National Tyres prides itself on delivering great service and we are disappointed that you have not experienced this with us.

Your feedback will be reviewed internally to ensure that improvements are made going forward.

Kind regards
Rhiannon

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej