Well, after playing the Lottery since it started I gave some feedback yesterday that the new payouts are not going to change anyones life who can afford to play the lottery their feedback was "we hav... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Played lotto every draw since it started, had some decent wins but never the big ones but enough to keep me playing. But now, since this bunch of cowboys Alwyn have taken over it is not worth the mon... Zobacz więcej
Reakcja na opinię
Ridiculous site and the instant win games are 100% rigged especially the £10 games it's greed at its finest won't be playing here again waste of my money for sure avoid at all cost guys
Reakcja na opinię
After doing the lottery ever since it started I'm not going to do it anymore. A pathetic 2m jackpot not won. The second prize of 1m not won. 80 % of prizes won were an uninspiring £10 or £1 (not even... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Official UK National Lottery website. Buy tickets and get results for EuroMillions and Lotto. Play online Instant Win games.
Dane kontaktowe
Zjednoczone Królestwo
- www.national-lottery.co.uk
Musisz wiedzieć
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 6% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
What a waste of time match 2 numbers to…
What a waste of time match 2 numbers to win a £1 😳 if it wasn’t for the fact that l do it for a works syndicate won’t ever bother playing
Would give no stars if possible
Would give no stars if possible. Who in their right minds would pay £2 to win £1? Prizes have been much reduced and charity funds are being spent on illegal immigrants! I think players therefore should have a vote on where the charity money is being spent!
Winning just £1, what a joke
Winning just £1, what a joke. They said double the draws double the winners, they didn't say you would win £1,that is useless, at least with £2 you can buy another ticket.
Please scrap this and go back to how it was, it is a joke now and a bad one at that.
What a waste of time a £1 win is
What a waste of time a £1 win is, doesn't even get to buy another line, I think if you do it online they are luring you in to spend your £1 on instant win games
Get rid of this useless prize
The answer to the question is you need…
The answer to the question is you need to listen to 'all' the people making comments who are now fed up of being ripped off by whoever now runs the national lottery. The new format is terrible with absolutely no chance of winning anything. How can you think 'winning' as you call it, a £1, is winning. It's not and I will be following the crowd in no longer playing. The National lottery should be nationalised so the money it generates goes to national worthy causes and not into the pockets of greedy company owners. The UK government need to get a grip on this. Goodbye lotto, it won't be me.
they sent me an email
they sent me an email. you won a price! checked it. 1£. WTF?
DON'T BOTHER ASH....
I now see the lottery comments are now being answered by a rep from the lottery.
It's called ASH, short for ASHAMED.
Customer services disgusting
I have been playing on line for at least 18months.
I went to renew ticket and could not get in my account I Told to change password I entered my email address kept being informed link sent,it wasn’t
I rang helpline total waste of time kept telling me I could do it on line. I then got through to agent totally useless told me they email link never got it I could hardly understand agent She then said have I another email
She then said give it ten minutes and it would come trough and cut me of
I. Then tried chat told they could not find me they couldn’t help and cut me off disgraceful I have had to go back to buying tickets in shop
I explained I was getting emails from them trying to get to play more

Odpowiedź od The National Lottery
National Lottery Website and app
I have tried to access the website several times and when I try to access it I get this message
"The connection for this site is not secure
(it goes on to give the website address which trustpilot won't let me use) and states that it uses uses an unsupported protocol."
It only started after the change from Camelot.
I have the app on my phone but many times it isn't working either

Odpowiedź od The National Lottery
Not worth it
Just stopped doing the lottery I thought it funded local stuff for local people obviously not have cancelled it won't be doing it again neither will my husband.
Don’t waste time with this app
The app is now virtually hopeless when trying to make payment via a card. Don’t wast your time.

Odpowiedź od The National Lottery
Lottery app is useless
Lottery app is useless, every time, they offer less opportunity to win.
You want to try dealing with these…
You want to try dealing with these people when your dealing with the estate of a loved one. My brother died and my wife and I were executors to his estate. The lottery people contacted us to tell us my brother had been doing online lottery and there was a "win" waiting to be collected. How much we asked and they wouldn't tell us as they wanted death certificate documents etc. £5 postage and off the documents went. Then they wanted more documents. Can you tell us how much the win is please as sending documents may not be worth it. No we need more documents. So another £5 plus postage and off the additional documents went. Then a cheque came through with the win --£3. So it cost over £10 postage for a £3 win. Ridiculous. If they had told us this in the first place they could have given it to charity. I'd say to these people go and have a word with the banks and see how they deal with bereaved estates money and executors.

Odpowiedź od The National Lottery
Allwyn need sacking.
When Allwyn took over the National lottery didn't they say they were going to change the price back to £1 like it used to be? Instead of doing this, they've hidden behind the"2 chances to win"nonsense,while reducing the smaller prizes to the point of being almost worthless.Everybody would like to win the jackpot,but you know that you've got more chance of winning small rather than big.I recently won £1 (it used to be a free lucky dip).I must admit it went to my head and I treated myself to 3 carrier bags and still had 10 pence left.I don't know what I'll spend this on, but I'm certain that Allwyn won't be seeing any of my money again.
Disgrace no won really wins any amount…
Disgrace no won really wins any amount cash all goes to fairy's .jokers playing since 1994 me er won more £10 in 32 years
The new lotto is truly awful.
The new lotto is truly awful.
Absolutely nobody wants to pay £2 for the chance to win a £1 prize (which you get when matching 2 numbers).
They need to scrap that terrible idea immediately.
When they first introduced the £1 prize, at least the email you received told you you’d won a ‘small prize’, now they’ve removed the word small so it’s the same wording as any other prize. They might think this will get people excited but it has the opposite effect, now you just think ‘great, I’ve won a quid’, which isn’t even enough for another ticket.
Completely ruined the game

Odpowiedź od The National Lottery
Very disappointed with the lower prizes…
Very disappointed with the lower prizes but you do get 2 chances to win thunderball is better powerball is the best for lower prizes but expensive
Having played weekly (4 times a week…
Having played weekly (4 times a week more recently) for over 30 years, last night was my last ticket. I'll find some other fairer way to spend my money. With this new Company, there is more chance of being eaten by a dinosour!
I was so excited this morning,I got an…
I was so excited this morning,I got an email from the national lottery, you have won a prize,it said, I shouted to the wife we've won on the lottery, quickly we signed in and there was the prize of £1 😅. I'm done with this nonsense.
I would give a 0 star review....
I would give a 0 star review if I could. What a waste of time this is now and if I get another email telling me I have won a prize and its just a £1 I will scream. THAT IS NOT WINNING!!!!!!!!!!! No one needs a £1 'win'....maybe in the 1960's Get a grip and sort this out else people will stop having a go and good causes will lose out!!!!

Odpowiedź od The National Lottery
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.