We contacted Nana after a conversation with Samsung about our ice maker. We weren't really sure what their role was in the repair, but quickly discovered they were just the match maker between us and... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I bought a GE refrigerator in June 2022.. it stopped freezing and making ice in October. Under warranty I was assigned Nana services for repair. Daniel the technician was awesome. This was not a qui... Zobacz więcej
The technician arrived within the beginning time of the time frame. We was very pleasant and he explained in detail what could’ve been happening with my washing. And once he completed the repair he e... Zobacz więcej
Samsung transferred me to Nana to fix the Ice-maker in my Family Hub refrigerator. It all looked like a scam at first: everything was managed through the app, no phone number to contact,... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Connecting consumers to appliance repair technicians via our app and website. Providing technology-enabled repair services today, training the workforce of tomorrow, and building the future of work for years to come. Nana's mission is to make people happy and simultaneously provide the highest level of service and peace of mind to every single one of our customers.
Dane kontaktowe
Stany Zjednoczone
- (888) 818-0626
- support@nana.io
- www.nana.io
4,7
Doskonała
3 tys. recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Swift and satisfactory job
We were going to receive service on Tuesday but received a call and a text message from Daniel on Monday that he could come on Monday. It just happened that Monday worked better than Tuesday. Also, we were just going to head out but had not done it yet, so the timing was perfect. The machine was fixed in around 10 minutes, and the communication was very good.
2 stycznia 2023
Opinia niezależna
Odpowiedź od Nana
Thank you for your review. We are please that you are happy with your service.
Very knowledgeable and professional
Very knowledgeable and professional. Arrived on time and went through trouble shooting.
Fixed our washer leak.
2 stycznia 2023
Opinia niezależna
Odpowiedź od Nana
Thank you for your review. We are please that you are happy with your service.
Dryer was brand new which was so…
Dryer was brand new which was so annoying but technician came quickly, diagnosed quickly and was rescheduled to fix about 2 weeks later. He was good. But issue has come up again so I’m not sure if I have a lemon or the fix wasn’t proper.
1 stycznia 2023
Opinia niezależna
Odpowiedź od Nana
Thank you for your review. We are please that you are happy with your service. However, if you are still having issues, please reach out to your warranty company. We would be more then happy to revisit.
Great experience
Prompt response, quick repair, friendly service, and clear communication tools
2 stycznia 2023
Opinia niezależna
Odpowiedź od Nana
Thank you for your review. We are please that you are happy with your service.
Scott spent time explaining things to…
Scott spent time explaining things to us and was very helpful and knowlegable.
31 grudnia 2022
Opinia niezależna
Odpowiedź od Nana
Thank you for your review. We are please that you are happy with your service.
CJ is the best Washer and dryer…
CJ is the best Washer and dryer technician! Thank you for diagnosing the issue.
31 grudnia 2022
Opinia niezależna
Odpowiedź od Nana
Thank you for your review. We are please that you are happy with your service.
Vasili knew what the problem was inside…
Vasili knew what the problem was inside of two minutes and fixed the problem within a few minutes. Would definitely use this company again.
30 grudnia 2022
Opinia niezależna
Odpowiedź od Nana
Thank you for your review. We are please that you are happy with your service.
Recommend Rafael
Rafael was very professional and attentive. He did a great job!
30 grudnia 2022
Opinia niezależna
Odpowiedź od Nana
Thank you for your review. We are please that you are happy with your service.
Great!
The technician came out quickly and on time and fixed the issue right away.
19 grudnia 2022
Opinia niezależna
Odpowiedź od Nana
Thank you for your review. We are please that you are happy with your service.
Marco
Marco, our service technician was very helpful. He was insistent on getting it right. I am so appreciative of him. I would recommend him 100%. He was very thorough and is an expert in his trade.
28 grudnia 2022
Opinia niezależna
Odpowiedź od Nana
Thank you for your review. We are please that you are happy with your service.
Great service
The Technician Moe actually called and showed up on time. After dealing with no shows no calls from the previous technician my dryer is finally fixed. Thank You Moe.
27 grudnia 2022
Opinia niezależna
Odpowiedź od Nana
Thank you for your review. We are please that you are happy with your service.
Very satisfied
Getting an appointment with Nana was extremely easy and fast. Their system kept me up to date with every step of the process, including giving me a heads up as to exactly when my technician was expected to arrive. Bryce, our technician was friendly, knowledgeable, and repaired our machine quickly. He even took the time to reinstall our machine at just the right placement to accommodate for our uneven floors.
26 grudnia 2022
Opinia niezależna
Odpowiedź od Nana
Thank you for your review. We are please that you are happy with your service.
Great service
Technician was quick, friendly and very competent. The service was easy to schedule, even around the holidays.
26 grudnia 2022
Opinia niezależna
Odpowiedź od Nana
Thank you for your review. We are please that you are happy with your service.
The technician was awesome!
The technician was great! He explained what the problem was and quickly returned to fix it when the part arrived.
24 grudnia 2022
Opinia niezależna
Odpowiedź od Nana
Thank you for your review. We are please that you are happy with your service.
Friendly on time service
23 grudnia 2022
Opinia niezależna
Odpowiedź od Nana
Thank you for your review. We are please that you are happy with your service.
The tech was exceptional and understood…
The tech was exceptional and understood the situation clearly. Went over and above to get the repair taken care of !
22 grudnia 2022
Opinia niezależna
Odpowiedź od Nana
Thank you for your review. We are please that you are happy with your service.
Bryce was terrific
Bryce was terrific. He knew exactly how to fix my problem. He also did a test at end to make sure my water pressure was right. He made my Christmas. Thank you Bryce
19 grudnia 2022
Opinia niezależna
Odpowiedź od Nana
Thank you for your review. We are please that you are happy with your service.
Great Technician!
Arthur is a great technician, he’s very knowledgeable, friendly, and gets the job done. Thank you again!
18 grudnia 2022
Opinia niezależna
Odpowiedź od Nana
Thank you for your review. We are please that you are happy with your service.
Excellent and speedy service
18 grudnia 2022
Opinia niezależna
Odpowiedź od Nana
Thank you for your review. We are please that you are happy with your service.
The technician Antonio was very nice…
The technician Antonio was very nice and completed the job quickly.
16 grudnia 2022
Opinia niezależna
Odpowiedź od Nana
Thank you for your review. We are please that you are happy with your service.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.