Been waiting for over an hour to get customer support, live agent is “looking” into my issue. Bought a blue light card voucher for a cinema, voucher says not valid, use voucher verifier and that sa... Zobacz więcej
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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Last night, my partner and I were really looking forward to seeing Toy Story 5 and our experience was unfortunately ruined by Vue Fulham. We arrived a bit late for the 7pm screening (which we usually... Zobacz więcej
Vue cinemas need to urgently put their customers first. Twice over Xmas we went as a family with their vouchers (only redeemable at their kiosks!!!) only to find they had sold out. It's purely cynica... Zobacz więcej
Appalling. Tried to use a Meerkate code, it then re-set itself. Repeatedly tried to book the seats & kept getting "Unknown Error Occurred". Literally impossible to process the order. Gave up. Just abs... Zobacz więcej
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
the vue cinema web site, where you can book movie tickets, check whats on at your local vue cinema, win prizes in film related competitions. You can also donwload our film podcasts featuring interview with cast and directors.
Dane kontaktowe
Zjednoczone Królestwo
- www.myvue.com
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236 recenzji
W ostatnim czasie nie zapraszano do recenzowania
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Try it for yourself
I can't really believe all the negative comments about the website yeah they did have a glitch in the system but was sorted pretty quick.
I've always booked online always got the seats I wanted and never had a problem with payment ticket codes ECT ECT..
I guess angry people are more likely to post a review than others who have a great experience with Vue.
My advice try it for yourself and make your own mind up don't listen to all the moaners who had to wait in an online queue for once in there lives bless them...
15 sierpnia 2018
Opinia niezależna
To bean or not to bean
We always have ice cream and coffee when we go to the Vue,Eastleigh.
Unfortunately, for health reasons my partner can now only drink decaf coffee, which we were surprised to be told is not available.
Come on “Vue” a big organisation such as yours, can’t provide decaf coffee, surely not.
14 sierpnia 2018
Opinia niezależna
Website is rubbish
Website is rubbish, no app for 3 years! What the hell
3 sierpnia 2018
Opinia niezależna
honestly vue you need to sort your…
honestly vue you need to sort your website and mobile app, it really is dire, takes ages to get through if you do get through, then you get a cant retrieve booking notice and then cant process payment after that, all in all wasting 20 minutes of your life !!!!!!!
30 lipca 2018
Opinia niezależna
Vue - You should look for a new IT Director
Same feedback as others. How can a web site for a cinema need a queuing system - it's not exactly amazon. Then when you do get through it's really slow and finally after going through the booking procedure you just get 'Can't retrieve booking data - please try again later'!
Seriously Vue - fire your IT director!
30 lipca 2018
Opinia niezależna
Que at vue
Que at vue ? And after a 25 minutes wait still can't book? Called helpline to book and there was a 45 minute wait. Is this a joke ?
29 lipca 2018
Opinia niezależna
Queue-It at Vue
Never experienced a queue on a website. Could expect it during the boxing day sales but a Saturday morning in July? It said I could close the page and retain my place in the queue.... Came back and got pushed further.
29 lipca 2018
Opinia niezależna
Dreadful website
Dreadful website. 11 minutes queue time to just see film times.
Doesn't seem to have an android app anymore.
Online access to vue has always been rubbish, but this is pathetic
29 lipca 2018
Opinia niezależna
worst website ever
worst website ever! upgrade your infrastructure! in this day and age this is tottaly unacceptable. learn from Odeon or showcase.
29 lipca 2018
Opinia niezależna
Awful awful website
Awful, awful website. Constantly crashes, takes ages to load a page, and now I have to queue for 11 minutes to get onto it just to check film times? How can they not handle the small amount of traffic they must have? How many thousands of websites must have much more traffic than this that don't have this problem. Poor beyond belief
29 lipca 2018
Opinia niezależna
Web site
Web site, their life blood for bookings, how can it be so terribly poor. Not just one offs, all the time. Either pitifully slow or so slow it times you out. Error messages all point toward their server not anyones device or ISP.
Useless for a company like this, look at changing your IT staff and investing more.
How many complaints do you need
28 lipca 2018
Opinia niezależna
Barely Usable
Barely Usable
Trying to book a movie through this website is unbearable.
Trying to find out what times movies are is a chore
28 lipca 2018
Opinia niezależna
2 hours of my life wasted trying to…
2 hours of my life wasted trying to book 4 tickets with a code on the website. gave up then phoned and cannot use codes on the phone AND you would still have to queue for pre ordered tickets. Operator then suggest popping in to get tickets ( like I was going to Drive there twice) or on the day when they may not have any. DO THEY NOT TEST WEBSITES ANYMORE
26 lipca 2018
Opinia niezależna
Shockingly terrible website, app is worse
Shockingly terrible website, an app that barely works at all, when it's not giving some stupid message about 'The force is weak at the moment', which it has now been doing for two weeks.
9 lipca 2018
Opinia niezależna
Don't bother with Vue, just go to cineworld or odeon.
Absolutely awful. Website crashes so much and just freezes most of the time. Also never updates film times so it's impossible to book something a week in advance as according to the website there is only 2 showings on each day in a weeks time. Ridiculous for wanting to prebook tickets early or just see when the showing times are. I've literally been to Vue cinemas less and less simply because of the bad website. You'd expect such a major issue to be sorted by now, bet it's costing Vue a lot of money on how many people can't book tickets and give up and go to a different cinema or don't bother. Load of crap!
21 czerwca 2018
Opinia niezależna
Simply rubbish website
Simply Rubbish and as soon as CIneworld opens we will not be going again, major company with a awful rubbish frustrating website
16 czerwca 2018
Opinia niezależna
Absolute rubbish
Absolute rubbish. Actually managed to reach the payment section today only for the payment to fail. Called the bank, no issues on their side. The app will also be deleted as the force is definitely not with it.
29 kwietnia 2018
Opinia niezależna
I was thinking why I never go to Vue…
I was thinking why I never go to Vue and I realised why! appaling, crappy website! Sort it out you bunch of muppets!
28 kwietnia 2018
Opinia niezależna
It's imposible to book online
It's imposible to book online. We've been waiting forever
28 kwietnia 2018
Opinia niezależna
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