Brenda, you are a star. Fantastic customer service. Bought a Myson towel rail element from MyTub that sadly malfunctioned after 18 months. 2 year warranty confirmed by Myson. Brenda went out of he... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The Gas valve on our boiler developed a leak (during the January cold snap!). All other suppliers quoted between 5 & 10 days to deliver the required part. MyTub had the part in my hand within 24 hours... Zobacz więcej
Excellent customer service. I was struggling to source some coals for a Magiglo fire (hard to find part number) by a specific date and the assistant I spoke to on the phone was so helpful. The coals a... Zobacz więcej
We were let down badly by another supplier and needed our high cistern urgently because we had fitters already on site. MyTub were great - unlike other suppliers, I was able to talk to an actual human... Zobacz więcej
Informacje dotyczące firmy
- Hydraulik
- Sklep z klimatyzatorami
- Projektant łazienek
- Sklep z używanymi częściami zamiennymi i komponentami
- Bojlery i ogrzewanie
- Sklep z przyborami kuchennymi
O MyTub
Informacje przekazane przez różne źródła zewnętrzne
Plumbing supplies at MyTub Ltd. Online trade
discount plumbing merchant. Free nationwide delivery to the UK, supplies
direct to the trade and public.
We are experienced in worldwide exporting of our goods.
Dane kontaktowe
61 Victoria Terrace, NE26 2QN, Whitley Bay, Zjednoczone Królestwo
- 0844 556 1818
- info@mytub.co.uk
- www.mytub.co.uk
4,8
Doskonała
1 tys. recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Excellent Service
I have used this company on two occasions. On both occasions the website was easy to navigate, I also had to call to update my email contact and the customer support were quick to answer the phone and very helpful. The goods arrived very quickly. I would not hesitate to use MyTub again and would definitely recommend them to others.
31 maja 2017
Opinia niezależna
Excellent service
Excellent service. It was easy to order; I was regularly kept up to date and the product arrived when Mytub said it would. Definitely recommend this company. Very efficient.
18 maja 2017
Opinia niezależna
Thanks received the item as promised
Thanks received the item as promised, very pleased with the service,
Will use MyTub in the future
11 maja 2017
Opinia niezależna
Delivery arrangements need better planning
Delivery arrangements need a bit of a rethink. I waited in on the notified day, only to receive an email at 4pm saying it would in fact come the next day. Since I couldn't be in at the estimated time, it had to be left "behind the bins". No problem to me, but I was told beforehand that the driver would need a signature - not true, given that there was no alternative (neighbours being away also). Other than that, a good price and attentive customer service with rapid responses to any communications.
8 maja 2017
Opinia niezależna
Excellent service
Excellent service, regulay communication and easy to deal with. I ordered a toilet pan, was updated during the process and once delivery confirmed was able to specify the day. Item arrived in good condition and on the day agreed, all via email.
After 2 bad experiences trying the purchase the product of choice (see my other reviews) I was glad to use MyTub and am happy to recommend them. I will be using them in the future.
2 maja 2017
Opinia niezależna
My tub were able to source a pump that …
My tub were able to source a pump that although obsolete was no problem to them .Saved me a new boiler purchase. Great service.
2 maja 2017
Opinia niezależna
Very bad company
We just had a very bad experience on this company Mytub. Especially from their sales person "Laurie" who is so agressive and unprofessional.
She is getting angry for nothing.
We will not work with this company anymore. Completely waste of time.
18 kwietnia 2017
Opinia niezależna
Odpowiedź od MyTub
We are sorry that you are upset. After talking to Laurie who is in fact a man, he tells me the confusion has come from you mistaking our part numbers for the manufactures part numbers.
I would like to confirm the information Laurie has already provided, you have received your order correctly. We also only supply genuine parts from the manufacture.
SEARLE KL 180 DRAIN HEATER 215-170-901
SEARLE KL 180 DEFROST HEATER 215-141-201
Rub a dub Mytub
Excellent service from Christine. Very attentive and professional. Most efficient.
13 kwietnia 2017
Opinia niezależna
I would like to say that MyTub were quick, efficient and polite.
I would like to say that MyTub were extremely helpful particularly Laurie with sourcing my spare part. Quick, efficient and polite.
The part arrived very quickly.
6 kwietnia 2017
Opinia niezależna
Easy to use web site
Easy to use web site, great communication for delivery etc.Part arrived quickly and well packaged.10 out of 10
5 kwietnia 2017
Opinia niezależna
Mytub Review - Excellent Service
Mytub staff give an excelent service especially with communications as they updated from receiving my enquiry,to placing my order and confirming zthe delivery date of the item.
I cannot thank Mytub staff enough for the service they provided me.
3 kwietnia 2017
Opinia niezależna
Excellent company to deal with.
Excellent service throughout, from ordering to delivery. Kept me informed and delivered items when stated.
21 marca 2017
Opinia niezależna
Quality of service.
Excellent customer service provided in sourcing and fulfilling my small order for hard to find 15mm x 1mm wall thickness copper tube.
21 marca 2017
Opinia niezależna
Satisfied
There was an supply issue with item ordered - kept fully informed of issue and developments from My Tub - Received item ordered - Good Price - Will use My Tub again
20 marca 2017
Opinia niezależna
Very good service
Very efficient: my installer did not find the spare burner I needed; MyTub did not have it either, but they found a colleague who did. The part was promptly received. This is real service, and so is after sales.
16 marca 2017
Opinia niezależna
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